I see this as being correctly processed, attached to the username "hestor" with an email address beginning with "simon". It's correctly attached to that account, so it should show up in the subscription management system's webui.

You can get an invoice by emailing michal@paddle.com, giving him your subscription id, the number after your svn username, which is 1482.

adam.

On 22/05/2015 09:02:24, Simon Smith <simonsmith5521@gmail.com> wrote:
Hi All,

is anybody else having issues buying a subscription

i’ve just gone to renew my subscription using the new panel and it has just completely fucked up!

1. enter Companys VAT number, price doesn’t change, still £180
2. just says Thank you for payment and page was blank
3. client area still showing no subscription
4. Paddle have even taken the money from my bank!

any help would be much helpful, or who do i need to contact over this issue because i require a VAT invoice for works expenses

Regards

Simon - Hestor Ltd
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