Hello all,

today morning I did an update from an older version of observium (sorry, don’t know the exact version – but IIRC only 1 sql update file was executed afterwards) to the latest svn version.

But if I try to open the Observium in the browser, the page shows nothing (only white background is shown).

First I thought it’s an issue with LDAP-Authentication.

So I switched to mysql, created a new user with permission 10 and tried again.

But still no luck.

The user database looks like:

mysql> select * from users;

+---------+-------------------+------------------------------------+-----------------+--------------------------+-------+-------+-------------------+--------------+

| user_id | username          | password                           | realname        | email                    | descr | level | can_modify_passwd | user_options |

+---------+-------------------+------------------------------------+-----------------+--------------------------+-------+-------+-------------------+--------------+

|       4 | admin             | xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx |                 | root@localhost           |       |    10 |                 1 | NULL         |

If I try to open the webpage with debug=1 the following output is shown:

> $vars

/opt/observium/includes/common.inc.php:196SELECT * FROM `entity_permissions` WHERE `user_id` = '4'

string(56)

/opt/observium/includes/common.inc.php:196SELECT `value` FROM `users_prefs` WHERE `user_id` = '4' AND `pref` = 'atom_key'

string(79)

/opt/observium/includes/common.inc.php:196SELECT `value` FROM `users_prefs` WHERE `user_id` = '4' AND `pref` = 'atom_key'

string(79)

/opt/observium/includes/common.inc.php:196SELECT * FROM `device_graphs` ORDER BY `graph`

string(46)

/opt/observium/includes/common.inc.php:196SELECT * FROM `devices` ORDER BY `hostname`

string(43)

/opt/observium/includes/common.inc.php:196SELECT `device_id`, `ports`.`port_id`, `ifAdminStatus`, `ifOperStatus`, `deleted`, `ignore`, `ifOutErrors_delta`, `ifInErrors_delta` FROM `ports`

                            LEFT JOIN `ports-state` ON `ports`.`port_id` = `ports-state`.`port_id`

string(244)

/opt/observium/includes/common.inc.php:196SELECT * FROM `sensors` LEFT JOIN `sensors-state` ON `sensors`.`sensor_id` = `sensors-state`.`sensor_id`

So the login or mapping to user_id seems to work.

Any ideas / what to do next?

Thanks in advance

Matthias