Hi Team,

I have setup the following Alert on my Observium device. See attachment (Alert_DeviceDown).

I sometimes get the alerts that the device is down . See attachment (Devices_Down).

However, the devices were actually not down. So most likely it is the Server on which Observium is install, do not get a ping response from the switch(device we monitoring). I ran MTR tests between the Observium server and switch in question, I don't see any packet losses, but I do see average RTT of 0.2 ms and worst RTT as 3.8 ms. So, is it possible when Observium does not get a ping response from the switch in the desirable amount of time, it marks it DOWN. How this desirable amount is calculated. Is there way we can edit this? Or is there any other recommended way for monitoring the devices?

Thanks!

Regards
Renuka

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