Currently I feel stuck with an quite ordinary process, disabling of polling and alerts. Normally (on another Observium instance) we deactivate all ports with ifOperStatus=down and ifAdminStatus=down via select/update statement directy in mysql.

On our affected Observium instance we have plenty of ports we do not like to poll and keep them deactivated. We have Cisco Catalyst 4507 in use, which are equipped with 400 customer ports (downstream). It is unpractical to activate them all and would overload our Observium with too may SNMP requests. We manually keep the upstream ports (10G Ethernet, Port-Channel etc.) and some specific customer ports activated.

When I toggle the ports manually (yes or no) or via “Toggle All” button, it says: “Device record unchanged. No update necessary”. Effectively nothing has changed and the ports are still active which should be deactivated. This problem affects the “Polling” and “Alerts” function.

Maybe there is a workaround possible via manual update in the mysql DB?

Currently we use Rev. 5163.

BR,

Marco Zberg

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