Re: [Observium] "remote ip changed" error while im logging into Observium.

Hi,

goto: Global Settings -> Authentication -> Session bind to IP

uncheck and save this setting.

Storer, Darren via observium wrote on 05/11/2019 16:31:

Hi Team,

Same problem with "Remote IP has changed." displayed on the login screen here. Does anyone have a workaround?

Many thanks

Darren

On Mon, 21 Oct 2019 at 22:34, Edvinas Kairys via observium <observium@observium.org mailto:observium@observium.org> wrote:

hello,

stil the same issue, nerveless i'm rolling updates are
coming every day..

On Fri, Oct 18, 2019 at 4:02 PM Ryan, Spencer via observium
<observium@observium.org <mailto:observium@observium.org>> wrote:

    Looks like a workaround is to clear your cookies or use an
    incognito window.

    The check is happening around like 435 in
    html/includes/authenticate.inc.php and I don't have enough
    time right now to dig into why it's not usetting the session
    properly.


    -----Original Message-----
    From: observium <observium-bounces@observium.org
    <mailto:observium-bounces@observium.org>> On Behalf Of Ryan,
    Spencer via observium
    Sent: Friday, October 18, 2019 9:50 AM
    To: Observium <observium@observium.org
    <mailto:observium@observium.org>>
    Cc: Ryan, Spencer <spencer.ryan@netscout.com
    <mailto:spencer.ryan@netscout.com>>
    Subject: Re: [Observium] "remote ip changed" error while im
    logging into Observium.

    This message originated outside of NETSCOUT. Do not click
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    Same here, just pulled trunk and now I can't log in after
    switching from VPN to my desk.







    Spencer Ryan | Senior Systems Administrator
    | spencer.ryan@netscout.com <mailto:spencer.ryan@netscout.com>

    Arbor Networks | The security division of NETSCOUT

    +1.734.794.5033 (d) | +1.734.846.2053 (m)

    http://www.arbornetworks.com







    -----Original Message-----

    From: observium <observium-bounces@observium.org
    <mailto:observium-bounces@observium.org>> On Behalf Of Simon
    Mousey Smith via observium

    Sent: Friday, October 18, 2019 9:34 AM

    To: Observium <observium@observium.org
    <mailto:observium@observium.org>>

    Cc: Simon Mousey Smith <simonsmith5521@gmail.com
    <mailto:simonsmith5521@gmail.com>>

    Subject: Re: [Observium] "remote ip changed" error while im
    logging into Observium.



    This message originated outside of NETSCOUT. Do not click
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    Hi,



    Ive just had the exact same problem



    I couldn’t login after I was logged in from home with page
    open, then I VPNed into work and then refreshed the webpage
    and got this error



    But I tried logging in after the error and it kept going round
    and round in a circle and never logging in



    The way I fixed this was clear the cookies from the webpage
    and it worked again



    Regards



    Simon



    > On 18 Oct 2019, at 14:28, Edvinas Kairys via observium
    <observium@observium.org <mailto:observium@observium.org>> wrote:

    >

    > Hello,

    > due to cookies problem i switched to rolling version, seems
    like cookies problem is gone, but sometimes i got "remote ip
    changed" error while im logging into Observium.

    >

    > Any suggestions ?

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    > observium@observium.org <mailto:observium@observium.org>

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