here is the logs:

2015-09-30 10:11:50 antu_srv01Device status changed to Down (ping)
2015-09-30 07:35:37 antu_srv01Device status changed to Up
2015-09-30 07:28:44 antu_srv01Device status changed to Down (ping)
2015-09-29 11:55:17 antu_srv01Device status changed to Up
2015-09-29 11:45:21 antu_srv01Device status changed to Down (ping)
2015-09-29 11:40:17 antu_srv01Device status changed to Up
2015-09-29 11:35:20 antu_srv01Device status changed to Down (ping)
2015-09-28 22:35:18 antu_srv01Device status changed to Up
2015-09-28 22:30:21 antu_srv01Device status changed to Down (ping)
2015-09-28 22:25:13 antu_srv01Device status changed to Up
2015-09-28 22:20:17 antu_srv01Device status changed to Down (ping)
2015-09-28 03:30:17 antu_srv01Device status changed to Up
2015-09-28 03:25:18 antu_srv01Device status changed to Down (ping)
2015-09-28 03:20:12 antu_srv01Device status changed to Up
2015-09-28 03:15:13 antu_srv01Device status changed to Down (ping)

and i can ping the server from observium



Fra: "Tom Laermans" <tom.laermans@powersource.cx>
Til: "Observium Network Observation System" <observium@observium.org>
Sendt: onsdag, 30. september 2015 10:34:47
Emne: Re: [Observium] im seeing device down but they are not

Hi,

Yes, you have not shown why Observium thinks the device is down, only that it pings x seconds or minutes after the alert is fired. Please provide the device's last event logs when it's being considered down.

Tom

On 2015-09-30 06:51, Casper Allerslev Jensen wrote:
Guys i really need some help with this device down problem!! it is escalating!

Have i failed in provided enough information?


Fra: "Casper Allerslev Jensen" <casper@dingit.dk>
Til: "Observium Network Observation System" <observium@observium.org>
Sendt: søndag, 27. september 2015 07:27:02
Emne: Re: [Observium] im seeing device down but they are not

got one more today.. different device

This mail shows the alert email along with a ping from the observium server to the device showing its clearly not down... 

I have marked out some of the name of the server.


Fra: "Casper Allerslev Jensen" <casper@dingit.dk>
Til: "Observium Network Observation System" <observium@observium.org>
Sendt: lørdag, 26. september 2015 17:33:53
Emne: Re: [Observium] im seeing device down but they are not

Hi Adam,

This is the screenshot.. 

It clearly shows the server down... and i can access it just find and my client sees it just fine


Fra: "Adam Armstrong" <adama@memetic.org>
Til: observium@observium.org
Sendt: lørdag, 26. september 2015 17:16:14
Emne: Re: [Observium] im seeing device down but they are not

Hi Casper,
 
What do you see in alert log for the device in question?
 
Thanks,
adam.
Sent from Mailbird

On 26/09/2015 18:07:42, Casper Allerslev Jensen <casper@dingit.dk> wrote:

over the last few days i have starting seen alert mails with device down.. but its not down.. and there is no recover.. 

anyone got a suggestion why that could be?

I mean it could be a short connection problem but than i would assume to see recover mail aswell?


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