Hi,

Ok, should work in r8898.

 o Hardware             2651XM

adam.

Adam Armstrong
CEO & Lead Architect
Observium Limited

On 2017-10-14 23:40:38, Adam Armstrong <adama@observium.org> wrote:

Ahh I see. I found another device with same model/version.

It seems Cisco are returning lots of dots for the model name : 

entPhysicalDescr.1 = 2651XM chassis
entPhysicalVendorType.1 = cevChassis2651XM
entPhysicalContainedIn.1 = 0
entPhysicalClass.1 = chassis
entPhysicalParentRelPos.1 = -1
entPhysicalName.1 = 2651XM chassis
entPhysicalHardwareRev.1 = ....
entPhysicalFirmwareRev.1 = System Bootstrap, Version 12.2(8r) [cmong 8r], RELEASE SOFTWARE (fc1)
entPhysicalSoftwareRev.1 =
entPhysicalSerialNum.1 = xxxx
entPhysicalMfgName.1 = Cisco
entPhysicalModelName.1 = ..................
entPhysicalAlias.1 =
entPhysicalAssetID.1 =
entPhysicalIsFRU.1 = false

Very helpful. I'll look at a workaround.

adam.

Adam Armstrong
CEO & Lead Architect
Observium Limited

On 2017-10-14 23:07:33, Youssef BENGELLOUN - ZAHR <ybzahr@prodware.fr> wrote:

attached.


BR.




 

Youssef BENGELLOUN - ZAHR - Consultant Expert
Prodware France
T : +33 979 999 000 - F : +33 988 814 001 - ybzahr@prodware.fr

Web : prodware.fr

         

 


De : observium <observium-bounces@observium.org> de la part de Adam Armstrong <adama@observium.org>
Envoyé : dimanche 15 octobre 2017 00:00
À : observium@observium.org
Objet : Re: [Observium] Cisco device hardware name not showing after IOS upgrade
 
with -d :D

adam.

Adam Armstrong
CEO & Lead Architect
Observium Limited

On 2017-10-14 22:58:55, Youssef BENGELLOUN - ZAHR <ybzahr@prodware.fr> wrote:

Hello Adam,


All four attached.


Best regards.




 

Youssef BENGELLOUN - ZAHR - Consultant Expert
Prodware France
T : +33 979 999 000 - F : +33 988 814 001 - ybzahr@prodware.fr

Web : prodware.fr

         

 


De : observium <observium-bounces@observium.org> de la part de Adam Armstrong <adama@observium.org>
Envoyé : samedi 14 octobre 2017 23:52
À : observium@observium.org
Objet : Re: [Observium] Cisco device hardware name not showing after IOS upgrade
 
output of poller -m os :D

adam.

Adam Armstrong
CEO & Lead Architect
Observium Limited

On 2017-10-14 22:48:24, Youssef BENGELLOUN - ZAHR <ybzahr@prodware.fr> wrote:

Hello community,

 

I have 4 identical Cisco 2651XM console routers (hardware, configuration) that I have upgraded to a more recent IOS version a few days ago.

 

After the upgrade, half of them stopped showing hardware name for no apparent reason :

 

 

I didn’t change routers’ configuration, only upgraded the OS version. I tried re-discovering / polling again, nothing does it.

 

I’m currently running r8841 stable train. Any ideas ?!?

 

BR.

 

Youssef BENGELLOUN - ZAHR - Consultant Expert
Prodware France
T : +33 979 999 000 - F : +33 988 814 001 - ybzahr@prodware.fr

Web : prodware.fr