Stop sending me emails……

 

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong
Sent: Thursday, January 08, 2015 7:10 PM
To: Observium Network Observation System
Subject: Re: [Observium] Draw error

 

Use screenshots, you're way more likely that someone will know what you're talking about.

 

After 8 years of people going "herp derp no graphs" and always meaning something totally different, we kinda just ignore that kind of complaint.

 

adam.

 

------ Original Message ------

From: "Darian Jimenez" <darian929@gmail.com>

To: "Observium Network Observation System" <observium@observium.org>

Sent: 1/8/2015 8:33:13 AM

Subject: Re: [Observium] Draw error

 

Nobody know why? Let me know what logs I can post here so that I can be more detailed in explaining.

 

On Tue, Jan 6, 2015 at 11:27 AM, Darian Jimenez <darian929@gmail.com> wrote:

Adam,

 

I was able to fix the problem with permissions and polling now works fine. While I can see the traffic on ports show up now, the graphs don't. If i click on a port and go to real-time it will graph the traffic just fine, however if I look at the graphs for whichever device whether its a cpu/ram/port etc its just blank. It shows the historical data on the graph from months back but not from recent or since the permissions got screwed. 

 

On Fri, Jan 2, 2015 at 5:04 PM, Adam Armstrong <adama@memetic.org> wrote:

Then that would be related to the context that I said you didn't provide.

Copy/pasting a single word from the debug output is not terribly helpful.

Adam.

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On 2 January 2015 15:40:31 Darian Jimenez <darian929@gmail.com> wrote:

Adam,

 

a) you seem to be correct on here. the root user runs the poller and it works, graphs show up etc. these are the current permission on RRD folder. What should they be as this is not running as root.

 

drwxr-xr-x 249 root       root       16384 Jan  2 16:34 rrd

 

b) removed the index with the two commands you set. Polling still shows SNMP FALSE but the device is alive and well in observium.

 

what should I set the rrd permission to?

 

On Fri, Jan 2, 2015 at 4:27 PM, Adam Armstrong <adama@memetic.org> wrote:

This probably needs a little more context, but it seems like you have two problems :

a) you somehow managed to break the permissions on your rrd directory (or you tried to run the poller as a user who wasn't allowed to write to that folder in the first place, run it as root)

b) SNMP failures are almost always caused by a bullshit net-snmp bug which has existed for about 10 years, you need to do :

rm -rf mibs/.index
rm -rf mibs/*/.index

adam.




On 2015-01-02 15:25, Darian Jimenez wrote:

Adam,

I get a bunch of these 

stdout[ERROR: opening
'/opt/observium/rrd/apc-410-09-pdu-a.xxx.local/perf-poller.rrd':
Permission denied]

this happens on all devices I poll.

Also they say this... 

SNMP_STATUS[FALSE]

On Fri, Jan 2, 2015 at 4:03 PM, Adam Armstrong <adama@memetic.org> wrote:

You probably don't want to be doing any of that unless you're able to troubleshoot what is wrong yourself.

You can try manually polling a device from the commandline with debugging enabled :

./poller.php -h <device_id> -d

The output from that might give more information.

adam.

On 2015-01-02 14:32, Darian Jimenez wrote:

Spencer,

Sorry but how can I check on a previous revision number so I can
rollback using svn?

On Tue, Dec 30, 2014 at 4:21 PM, Darian Jimenez <darian929@gmail.com> wrote:

Spencer,

Attached is the picture from the 'RRD command' tab.

How do i see what svn updates are available where can i check previous update #s?

On Tue, Dec 30, 2014 at 1:43 PM, Spencer Gaw <spencerg@frii.net> wrote:
What does the 'RRD Command' section say when looking at a graph?

To rollback, pick a revision and run: 'svn update -r <revision_number>'. You could try incrementally rolling back until things work again, then work forward to see where things break.

Regards,

SG

On 12/29/2014 10:36 AM, Darian Jimenez wrote:

Spencer,

answers to your questions.

1 - All graphs
2 - All devices (network switches/ firewall/ windows servers)
3 - Not 100% sure when it started but it seems like a week ago or about when I did an SVN update. Don't know how to use svn much so no idea on how to rollback.
4 - Debug log hasn't been showing any new data since 12/18/14. I actually asked this on a separate email and no one answered.

The only graphs that are showing up fine are the smokeping ones.

Sorry if it seems like your beating answer out of me but i am for one not a Linux expert and just getting into linux full time. A lot of the simple logs and debugging things I don't know how to do because of this (more experience in windows/networking). Also there is lack of documentation and use of observium so googling doesn't always turn up an answer.

Hope you can help.

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