Hi Observium team:

We are having Draw Error issue generating graphs from two Custom OIDs (connection counts and translation counts) for Cisco firewalls.

These are the two OIDs which are working with snmpwalk:

sjc-observium-1:/opt/observium# snmpwalk -v 2c -c '<snipped>' SJC-FW07-INTERNET .1.3.6.1.4.1.9.9.147.1.2.2.2.1.5.40.6

SNMPv2-SMI::enterprises.9.9.147.1.2.2.2.1.5.40.6 = Gauge32: 2521

sjc-observium-1:/opt/observium# snmpwalk -v 2c -c '<snipped>' SJC-FW07-INTERNET .1.3.6.1.4.1.9.10.77.1.2.1.0

SNMPv2-SMI::enterprises.9.10.77.1.2.1.0 = Gauge32: 1349

sjc-observium-1:/opt/observium#

Our Observium is currently running 19.1.9656 (rolling) as a troubleshooting step (my colleague has another system and it works for them with 9656).  We have the same issue when running 9712 earlier.

Doesn't seem like there are any error logs:

sjc-observium-1:/opt/observium/logs# grep -i xlate_count *

sjc-observium-1:/opt/observium/logs# grep -i conn_count *

sjc-observium-1:/opt/observium/logs# grep -i "1.3.6.1.4.1.9.9.147.1.2.2.2.1.5.40.6" *

sjc-observium-1:/opt/observium/logs# grep -i "1.3.6.1.4.1.9.10.77.1.2.1.0" *

sjc-observium-1:/opt/observium/logs#

We would like to see if there is any suggestion to further troubleshoot the issue.

Any input is greatly appreciated.

Thanks.

- Gordon