On 2013-10-07 15:42, Michael Sweikata wrote:Indeed. I would hope that we provide enough information which is otherwise difficult to collect and visualize that we're not too difficult to squeeze into the "critical insurance" category of spending.
Speaking as someone in the same environment:
Probably because the UPS devices came around as a result of an
immediate issue. "Power went out, blew some equipment. If we had the
UPS system..." "Here's a check, buy ten." I run into the same issue
all the time. Until monitoring comes about after an immediate issue,
it's a non-priority to deal with it after the next budget cycle.
Hell, I have a shit implementation of LMSPrime that we got free from
Cisco, and I still prefer Observium, and will do everything in my
power to convince my superiors to pay the license. Especially since
Observium has been directly responsible for us proving that our ISPs
weren't providing the bandwidth we were allotted, as well as
identifying bandwidth bottlenecks, and when devices restart.
This is one of the reasons we priced the subscription so low. More than one person has suggested we are "insane" and we should be charging ten times as much. :)
adam.
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