Hi all,
I am having an issues where suddenly observium has stopped sending alerts to contacts. I have had PagerDuty up and running for almost a year and suddenly today we had a device go down and pager duty didn’t fire an alarm. As you can see
below the device alarmed but there is not alert send message or the recovery.
I have the device grouped in a group aptly named Access Switch. The alarm is configured as follows:
I also have the pagerduty contact configured for this service. I have blanked the api key for security reasons.
Is there a process that handles contacts the needs to be restarted or am I missing something. No changes to my knowledge have been made to the configuration. As I stated earlier this has been working for close to a year. Any help would
be appreciated.
Thanks,
Andrew
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