I agree being able to set the priority would be good. Many downstream notification systems can have their own routing logic based on severity, time of day,
etc.
From: observium [mailto:observium-bounces@observium.org]
On Behalf Of Mark Sanchez via observium
Sent: Wednesday, May 6, 2020 2:28 PM
To: Observium
Cc: Mark Sanchez
Subject: Re: [Observium] Reoccuring Scheduled Maintenance
CAUTION EXTERNAL EMAIL:
DO NOT open attachments or click links from unknown or unexpected emails.
We have setup our ticket platform (ServiceNow) to use the severity sent over, which has been critical for everything.
I like the idea of having it in the UI as a configurable field, which makes scaling this better/easier.
If this is something you plan to do, please let me know an ETA - it might save from bandaid-ing the way you mentioned.
Thanks Adam.
Kind Regards,
Mark Sanchez
On May 6, 2020, at 2:21 PM, Adam Armstrong via observium <observium@observium.org> wrote:
If I was to add severities, it’d probably be in the form of multiple tests so an individual checker can return different severity levels.
I’m not sure I understand the need otherwise, except as a manual field you can set in an alert checker and have that passed through in an alert. This can easily be done by just putting some text in the alert checker description.
Confidentiality Notice
This communication constitutes an electronic communication within the meaning of the Electronic Communications Privacy Act, 18 U.S.C. Section 2510, and its disclosure is strictly
limited to the recipient intended by the sender of this message. This transmission and any attachments may contain confidential information and work product(s). If you are not the intended recipient, any disclosure, copying, distribution or use of any of the
information contained in or attached to this transmission is STRICTLY PROHIBITED. Please contact deepwatch immediately by return e-mail or call (855) 303-3033 and destroy the original
transmission and its attachments without reading or saving in any manner.