My other subscription just auto-renewed... oops, now I've got two subscriptions going, but we're only using it in one place. Is there a way to cancel my new account and refund it? You should see that the svn ID was never used.
Thanks! Kevin
On Mon, Dec 19, 2016 at 10:15 PM, Adam Armstrong adama@memetic.org wrote:
The subscriptions are managed by an external company. Messing with the subscription periods their system maintains is... difficult.
If the subscription start/end dates are reasonably close together, you can just switch from one to the other. If they're further apart, I can cancel both of them and extend one of them to the full period. It'll silently die when the time is up though!
Though, I can only see one subscription from your email, on the 17th.
adam.
On 18/12/2016 00:02:55, Brian :: bc@iptel.co wrote: Hi Kevin
It usually just renews automatically... If you paid for another sub its possible that paddle? has just setup a new sub for you...
Thanks
On Sat, Dec 17, 2016 at 11:59 PM, Kevin Jacobson wrote:
Looking for assistance on extending our subscription. I'm a current subscriber with an expiration of 2017-01-23 and I wanted to renew early
to
spend the money this year. I paid for another year, but instead of extending our current subscription a new SVN account was created with its own expiration. Is there a way to just extend our exiting one an
additional
12 months instead?
Leaving important info out of this message - please contact me
privately. :)
Thanks! Kevin
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium