25121 means your billing poller isn't running, because there's no data in the database.
Adam.
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Did an apt-get upgrade, reboot and the error has gone back to 25121.
And a quick check of GD seems to show it is installed after all, so something else is stopping it being able to read the data "Empty input data array specified for plot. Must have at least one data point."
[LIVE]root@intermap:/opt/observium/html/includes/jpgraph/src# php -i | grep -i --color gd
/etc/php5/cli/conf.d/20-gd.ini,
gd
GD Support => enabled
GD headers Version => 2.1.1-dev
gd.jpeg_ignore_warning => 0 => 0
And the phpinfo;
gd
GD Support enabled GD headers Version 2.1.1-dev FreeType Support enabled FreeType Linkage with freetype FreeType Version 2.5.2 GIF Read Support enabled GIF Create Support enabled JPEG Support enabled libJPEG Version 6b PNG Support enabled libPNG Version 1.2.50 WBMP Support enabled XPM Support enabled libXpm Version 30411 XBM Support enabled WebP Support enabled Thanks
On Sun, Jul 24, 2016 at 1:50 AM, Andy Lemin <andy@brandwatch.com> wrote:
No, its totally silent. Even with debug=&1 there are no errors around the JpGrpah. the only error is within the JpGraph image png.
I've just uncommented the theme option (with 4.0 in place), and the error changed to 25128. The function imageantialias() is not available. Use the GD version.
I will try and install PHP with the GD compile option, unless you advise otherwise.
Thanks.
On Sun, Jul 24, 2016 at 1:33 AM, Adam Armstrong <adama@memetic.org> wrote:
Is there any other information on the error?
I got an error related to antialiasing, which on worked around. There's no need to modify jpg-config.php anymore, it seems.
Adam.
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On 24 Jul 2016, at 01:29, Andy Lemin < andy@brandwatch.com> wrote:Hi Adam,
Hahaha, I know what you mean. Politics gone insane..
I've just updated and now at revision 8006.
But I'm still getting the JpGraph error 25121.
Where should I be looking to help provide debug info for this. Searching the web seems to show others with this same problem but not many suggestions.
I'm wondering if this is a permissions thing.
Thanks again, Andy.
On Fri, Jul 22, 2016 at 6:48 PM, Adam Armstrong <adama@memetic.org> wrote:
To the deep, deep south. :D
Adam.
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On 22 Jul 2016, at 18:27, Jason Lixfeld < jason@lixfeld.ca> wrote:You’ve Brexited!
Where are you headed?
On Jul 22, 2016, at 1:03 PM, Adam Armstrong < adama@memetic.org> wrote:
I hate other Brits so much I just had to leave.
Adam.
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On 22 Jul 2016, at 17:51, Jason Lixfeld < jason@lixfeld.ca> wrote:
Oooooh.. tell us more about this relocation to the USA that you speak of ;)
On Jul 22, 2016, at 12:50 PM, Adam Armstrong < adama@memetic.org> wrote:
Ahh buggery.
I'll see if I can work out a quick fix.
I'm a little busy relocating to the USA at the moment, but if someone works out a fix, send it to the mailing list :)
Adam.
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On 22 Jul 2016, at 17:47, Andy Lemin < andy@brandwatch.com> wrote:
Sadly it didn't work!
Installed 3.5.0b1 (and commented out the Theme) and we still get the same error :(
Where next to look? What directory is it trying to access?
When I run &debug=1 we see no JpGraph errors?
Thanks, Andy
On Fri, Jul 22, 2016 at 5:22 PM, Adam Armstrong < adama@memetic.org> wrote:
There's a mirror of it on shithub...
Adam.
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On 22 Jul 2016, at 17:22, Andy Lemin < andy@brandwatch.com> wrote:
Has anyone got a copy of a 3.5 version etc that I can test to see if it is our install, or JP 4.0?
Thanks.
On Fri, Jul 22, 2016 at 5:12 PM, Adam Armstrong < adama@memetic.org> wrote:
Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.
Adam.
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On 22 Jul 2016, at 17:02, Andy Lemin < andy@brandwatch.com> wrote:
PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download.
Is that ok?
And extracted into;
/opt/observium/html/includes/jpgraph
so we have;
/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php
And we commented out this one
line;
//define('DEFAULT_THEME_CLASS', 'UniversalTheme');
Thanks, Andy.
On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin < andy@brandwatch.com> wrote:
Hi,
We are running the latest paid version, and turned on Billing last week.
The cronjob is running fine but nothing comes up in the web interface?
We followed;
http://www.observium.org/docs/billing/
conrtab -l shows;
# Billing
*/5 * * * * root php /opt/observium/poll-billing.php >> /dev/null 2>&1
1 * * * * root php /opt/observium/billing-calculate.php >> /dev/null 2>&1
And we have this in our config.php;
// Billing
$config['enable_billing'] = 1; # Enable Billing
$config['billing']['customer_autoadd'] = 1; # Enable Auto-add bill per customer
$config['billing']['circuit_autoadd'] = 1; # Enable Auto-add bill per circuit_id
$config['billing']['bill_autoadd'] = 1; # Enable Auto-add bill per bill_id
However nothing is being auto added?
So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;
Thanks, Andy.
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