We have setup our ticket platform (ServiceNow) to use the severity sent over, which has been critical for everything.
I like the idea of having it in the UI as a configurable field, which makes scaling this better/easier.
If this is something you plan to do, please let me know an ETA - it might save from bandaid-ing the way you mentioned.
Thanks Adam.
Kind Regards, Mark Sanchez
On May 6, 2020, at 2:21 PM, Adam Armstrong via observium observium@observium.org wrote:
If I was to add severities, it’d probably be in the form of multiple tests so an individual checker can return different severity levels.
I’m not sure I understand the need otherwise, except as a manual field you can set in an alert checker and have that passed through in an alert. This can easily be done by just putting some text in the alert checker description.
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