Hello

I feel here that you are not got what is the point.

The subscription is canceled. This is done. End of story.

Now i need to buy again, but just for one year, without yearly subscription. But paddle do not give that option by default. I can for sure do it as you suggest, but i just can't proceed, because my PayPal account do not allow to buy subscription based services, but only one-off.

From PayPal they say that the merchant do not allow to pay with PayPal balance?!?

Is this more clear?

Thodoris

On Thu, Dec 16, 2021 at 12:55 PM Simon Smith via observium <observium@observium.org> wrote:

Hi,

Why not subscribe for the year,

Let paddle take the money,

Let observium give you user/pass etc in there panel,

Then in a days time, go into the observium panel and cancel your subscription with paddle?

Then it wont auto-renew next year!?

Regards

Simon 

On 16 Dec 2021, at 10:39, Thodoris Lakiotis via observium <observium@observium.org> wrote:

Hi Adam, thanks for your responce.

The problems here are that i cannot find a representative from Paddle.

And i cannot buy one year license without subscription. I need one-off payments, not recurring with subscriptions.

Is there anyone from paddle that could help me address this issue.

Dear Lord, we just need to buy your software, there nust be something done!!

Thanks!!

On Wed, Dec 15, 2021 at 10:54 PM Adam Armstrong via observium <observium@observium.org> wrote:

Hi Theodore,

 

What’s the problem?

 

We have limited ability to do much with the Paddle platform except for cancel things, though. J

 

Thanks,

Adam.

 

From: observium <observium-bounces@observium.org> On Behalf Of Thodoris Lakiotis via observium
Sent: 15 December 2021 15:29
To: Observium <observium@observium.org>
Cc: Thodoris Lakiotis <tlak@synapsecom.gr>
Subject: [Observium] Cannot buy Subscription for Professional version

 

Hello Team!!

I need help to address an issue with the renewal of our subscription with Professional Observium.

I cannot find  resolution, so far, with paddle.

Is there anybony could help me from Observium team?

 

Thanks and Regards,

 

Theodore

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