Hi Adam,

Thank you very much for your answer. I've shared your answer with our
customer success team. We'll ask further questions to our
customer and return back.

Best regards,
Celal Emre ÇİÇEK

On Mon, Mar 6, 2017 at 5:10 PM, Adam Armstrong <adama@memetic.org> wrote:
Hi,

I just tested my OpsGenie test alert, and it worked fine.


adam.

On 06/03/2017 13:53:06, Celal Emre Çiçek <celal.emre@opsgenie.com> wrote:

Hello,

My name is Celal Emre ÇİÇEK and I'm an integration engineer at OpsGenie. I'd like
to know if there are any changes in the latest updates of Observium that could affect
Observium - OpsGenie integration. Today, one of our customers came up with a problem. He says
Observium alerts aren't being forwarded to OpsGenie. He also says that he didn't change any
configuration in Observium and in OpsGenie. We've confirmed that he didn't change any configuration
in our side. We also asked him to check his Observium configuration and compare it with our docs. He's checked
and nothing is wrong. So, we wonder if there are any changes that affect OpsGenie integration in Observium
in the latest updates, maybe some changes in the backend. Could you please check and return to us?

Best regards,
Celal Emre ÇİÇEK
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