I use Zendesk myself, and automatically have tickets raised from a number of different systems in it... so I'm curious,
How is emailing alerts to Zendesk/<OTHER TICKETING SYSTEM> not enough?
Why would having Zendesk tickets in the Observium interface be of value? (Which is what I'm assuming you're thinking of)
On 22 November 2014 10:02, Garland McAlexander < garland.mcalexander@controlgroup.com> wrote:
Probably something zendesk related
Sent from my iPhone
On Nov 21, 2014, at 6:06 PM, Adam Armstrong adama@memetic.org wrote:
Depends. I don't like adding things which are only relevant to a single
user, as maintaining them gets old fast.
What kind of api?
Adam.
Sent with AquaMail for Android http://www.aqua-mail.com
On 21 November 2014 12:42:28 Josh Hopper joshhopper@protectplus.com
wrote:
If Adam were to build the API or whatever for another ticket system to
integrate Observium (like Hostbill is) would that be something that is OK to ask him about?
I work at a place looking for a ticket system and I want to use
Observium with it.
-- Sincerely, Joshua Hopper, A+ CE Network Administrator
420 3rd Ave NW Hickory NC 28601
Office: 828-449-1839x2160 | Cell: 828-855-7565
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of
Cody Cook
Sent: Friday, November 21, 2014 7:21 AM To: Observium Network Observation System Subject: Re: [Observium] Paid support
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On Fri, Nov 21, 2014 at 3:34 AM, Tom Laermans <
tom.laermans@powersource.cx> wrote:
Hi Gavin,
I think they used to be on the "buy" page as well but not anymore. It's best to contact Adam at adama@observium.org.
Tom
On 11/21/2014 12:26 PM, Gavin Henry wrote:
Hi all,
I can see some of the support options on the main website, but not way to purchase or get in touch?
-- Kind Regards,
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