It wouldn't have made any difference to getting a reply, since we don't know why is and isn't a subscriber until they say so!
Your issue is just that we don't have a specific device profile for those netgear switches. Indeed something that can only be rectified quickly with a subscription, assuming we can properly identify the devices (I.e. they don't return something stupid like '1' as their sysobjectid!)
Adam.
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On 7 May 2015 20:26:31 James Mooney james@refinery.uk.com wrote:
My question went unanswered. Would this be addressed if I took out a professional subscription?
From: observium [mailto:observium-bounces@observium.org] On Behalf Of James Mooney Sent: 04 May 2015 21:12 To: observium@observium.org Subject: [Observium] Newbie - Mini-graphs (Mouseover & Device Title Bar)
Dear All
I've checked the FAQs and document, and apologise upfront if this is a stupid newbie question. I also apologise for using cheapo switches.
I think I've followed the nstructions correctly, and my install looks to be okay and working. I've added two switches: Zyxel GS1920-48 and Netgear GS728TXS. Both are communicating and collecting data.
In the Devices page, when I hover my mouse over the Zyxel I get graphs for Traffic, Uptime and Ping Response; however when I hover it over the Netgear I only get the Traffic graph (this also applies to the mini-graphs in the Device's title bar).
If I use the graph filter I can see I'm collecting Uptime and Ping Response for both switches.
Is there a way to configure this?
Many thanks in advance, James
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