I did the debug and this was the result:
[ authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Ready to start TLS)]] (I tried -dd hoping for more information and my computer unplugged itself)
Googling that error had a few hits about authentication. I checked my Exchange server logs but didn't find much there. It is a local Exchange server so I checked for Observium tips on using Exchange server but I didn't find anything pertinent. Are there any additional configuration steps to get Observium to shoot through Exchange?
Thanks,
Joe Brouillette IT Specialist Link Transit 509.664.7643 jobee@linktransit.commailto:jobee@linktransit.com
"Any sufficiently advanced science looks like magic." - Arthur C. Clarke "All magic comes with a price." - Rumplestiltskin
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong via observium Sent: Wednesday, May 18, 2022 2:44 PM To: 'Observium' observium@observium.org Cc: Adam Armstrong adama@observium.org Subject: Re: [Observium] Unable to email
That's not how test_alert.php works:
USAGE: test_alert.php -a alert_entry_id [-d debug] test_alert.php -c contact_id [-r] [-d debug]
The -a argument should be an alert_entry_id (an individual alert), or you can use -c where the argument should be a contact_id. You can find these IDs in the UI when you visit the pages for the entries they refer to.
Adam.
From: observium <observium-bounces@observium.orgmailto:observium-bounces@observium.org> On Behalf Of Joe Brouillette via observium Sent: 18 May 2022 19:25 To: Observium <observium@observium.orgmailto:observium@observium.org> Cc: Joe Brouillette <jobee@linktransit.commailto:jobee@linktransit.com> Subject: [Observium] Unable to email
I had to redo my Observium installation and at this time I'm unable to receive any alerts. I tried testing postfix and that works:
sudo echo "This is the body of the email" | mail -s "This is the subject line" userX@domain.commailto:userX@domain.com
When I try it with Observium I get nothing:
userX@Observium2:/opt/observium$ ./test_alert.php -a userx@domain.commailto:userx@domain.com Observium 22.5.12000 Test Alert Notification userX@Observium2:
I've Googled this and I found serveral hits to change the PHP file, but I understood that we shouldn't be "tweaking" that file. Any ideas on what I've missed?
Thanks,
Joe Brouillette IT Specialist Link Transit 509.664.7643 jobee@linktransit.commailto:jobee@linktransit.com
"Any sufficiently advanced science looks like magic." - Arthur C. Clarke "All magic comes with a price." - Rumplestiltskin
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