The email is sent to help@paddle.com . But I don’t get any response until now.

From: observium <observium-bounces@observium.org> on behalf of Adam Armstrong <adama@memetic.org>
Reply-To: Observium Network Observation System <observium@observium.org>
Date: Thursday, January 14, 2016 at 11:09 AM
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] Customer Portal

The financial stuff isn't handled by us.

I haven't really had any reports of paddle failing to provide an invoice before.

Are you sure you sent them the required information?

Adam.

Sent from BlueMail

On 14 Jan 2016, at 03:57, ChanTy <ty.chan@corp.mekongnet.com.kh> wrote:
Hi Adam,

Until now, I don’t see anyone send me the invoice yet. 
Can you help to check ?

Regards,
chanty

From: observium <observium-bounces@observium.org> on behalf of apple <ty.chan@corp.mekongnet.com.kh>
Reply-To: Observium Network Observation System <observium@observium.org>
Date: Tuesday, January 12, 2016 at 8:45 AM
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] Customer Portal

But everything is OK. I just need to email to help@paddle.com to get the invoice.

From: observium <observium-bounces@observium.org> on behalf of apple <ty.chan@corp.mekongnet.com.kh>
Reply-To: Observium Network Observation System <observium@observium.org>
Date: Tuesday, January 12, 2016 at 8:43 AM
To: Observium Network Observation System <observium@observium.org>
Subject: Re: [Observium] Customer Portal

Sorry, it is “chanty” .

From: observium <observium-bounces@observium.org> on behalf of Adam Armstrong <adama@memetic.org>
Reply-To: Observium Network Observation System <observium@observium.org>
Date: Monday, January 11, 2016 at 7:43 PM
To: <observium@observium.org>
Subject: Re: [Observium] Customer Portal

The user "mekongnet" has no subscriptions.

Do you have another user?

adam.

On 11/01/2016 08:56:18, ChanTy <ty.chan@corp.mekongnet.com.kh> wrote:

Hi Adam,

My subscription is still valid but when I log in to customer portal. I don’t see anything.
Username: mekongnet . Please help check as I need to download Invoice.

Regards,
chanty
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