You could tcpdump on both the prod and tests hosts then show the results to your proxy admins.
Best Regards, Chris Ely
On Thu, May 29, 2014 at 1:43 PM, Chris Moody chris@node-nine.com wrote:
Howdy folks.
Can anyone please help provide me some syntax to try debugging the geocoding calls that place devices properly on the map?
I'm running 2 installations [Observium CE 0.13.10.4586]: - 1 test host (geocoding works great) - 1 production host (geocoding isn't working)
The prod host is behind proxies whereas the test host is not, so I'm next to 110% positive that this is what's preventing the geocoding calls from functioning, but I could use a hand in how to further debug the details of where/how it's failing. I've specified the proxy server details in the config.php file, but am not confident that connections are actually getting through. It's quite possible that the geocoding URLs are not currently permitted through the proxies. I need some more ammo though to go back to my proxy admins so that I can get their help in permitting this connectivity if it's denied.
Are there any commands I can run or debugging flags I can toggle to help extract more details?
I've tried both the mapquest & google provider to no avail, so need to get deeper under the hood to troubleshoot further.
Any insights or suggestions are greatly appreciated.
Cheers, -Chris