1 - Some servers show as down, when in fact they aren't down and snmp is started (i've also tried to restart)

 

Check your DNS and verify its right. Especially for your servers. Do they always stay offline? What specifically goes down? IMCP PING, SNMP?

 

2 - Some server show as up and while I have an alert for storage to send warning only when its below 5% full it will send an alert saying C drive space is at 0% but in fact the servers have more than 10% left.

 

This would be 2 alerts. One checks to see if the server is online (PING, SNMP, etc.) and the other checks your HDD.

Mind sharing what you are using for that alert?

 

Can these issue's be related to iop's or the polling time?

 

Poll is every 5 minutes. I have no IOP issues.

 

I'd like to figure this out because the SNMP servers are windows servers and everytime one of them is down, I can't afford to troubleshoot by removing snmp and reinstalling it because windows requires a reboot, which I just can't do on domain controllers, file servers etc.

 

You should never have to do this. Are you in the PAID version? Are you updated?

 

Is it possible to put the login portal to observium on a seperate webpage completely so that customers can log into it from our site for example

 

--

Sincerely,

Joshua Hopper, A+ CE

Network Administrator

http://www.protectplus.com/images/ppluslogo.jpg

            420 3rd Ave NW Hickory NC 28601

Office: 828-449-1839x2160 | Cell: 828-855-7565

 

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Darian Jimenez
Sent: Wednesday, November 12, 2014 4:58 PM
To: Observium Network Observation System
Subject: [Observium] Problems

 

Hello,

 

I have a couple of problems with observium which really hinder me trusting it's alerting feature etc.

 

1 - Some servers show as down, when in fact they aren't down and snmp is started (i've also tried to restart)

 

2 - Some server show as up and while I have an alert for storage to send warning only when its below 5% full it will send an alert saying C drive space is at 0% but in fact the servers have more than 10% left.

 

Can these issue's be related to iop's or the polling time? I'd like to figure this out because the SNMP servers are windows servers and everytime one of them is down, I can't afford to troubleshoot by removing snmp and reinstalling it because windows requires a reboot, which I just can't do on domain controllers, file servers etc.

 

Is it possible to put the login portal to observium on a seperate webpage completely so that customers can log into it from our site for example/

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