I'm not sure why you got both the alert and the recovery at the same time, are you running the poller on a strange frequency? Did you follow the install guide's crontab exactly?

adam.

Adam Armstrong
Managing Director & Lead Architect
Observium Limited
http://www.observium.org
http://docs.observium.org
http://jira.observium.org

On 2018-01-10 20:03:35, Hermes J. Martinez <hermes.martinez@pueblobonito.com.mx> wrote:

Hello everyone,

I am new to Observium and I have a question, can someone explain to me how the polling works?

And the email alerts are sent when the device is down/up(Recover) or when the polling time is met?

 

For example:

In the next image I have two cases at 9:37am I received the email for the alert and for the recovery (this is normal or I need to check somethings in the config?)

 

Thank you!

kind Regards

 

Hermes J. Martinez

Sistemas corporativo

hermes.martinez@pueblobonito.com.mx
(669) 989-8900 | EXT 8656

(669) 120-8470
www.pueblobonito.com.mx

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