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Login to your Observium database and run:
SELECT `sensor_multiplier` FROM `sensors` WHERE `sensor_id` = <sensor_id>;
Regards,
SG
On 11/26/2014 9:51 AM, Ron Marosko wrote:
Howdy Tom,
Ok you’re hitting my limit of server-side knowledge. How do I do this: “Can you check the value of sensor_multiplier for that sensor in the sensors_table?”
Thanks,
Ron
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Tom Laermans *Sent:* Tuesday, November 25, 2014 5:48 PM *To:* Observium Network Observation System *Subject:* Re: [Observium] APC UPS Current is zero
Hi Ron,
Scaling of the sensors is defined per OID, so they don't interact. Furthermore, multiplier for the upsAdvOutputLoad is set to 1 in our code, so I'm a bit confused why Observium would be dividing it by 10 for you.
Can you check the value of sensor_multiplier for that sensor in the sensors_table?
Thanks, Tom
On 25/11/2014 18:51, Ron Marosko wrote:
Apologies for self-quote, discovered I typo’d that second snmpget on the AP9606, forgot to add the “.0” on the end of the OID name. The actual result, however, is the same: root@observium:/opt/observium/mibs# snmpget -v 1 -c readstring -m +PowerNet-MIB isp-su5k-1 upsHighPrecOutputLoad.0 Error in packet Reason: (noSuchName) There is no such variable name in this MIB. Failed object: PowerNet-MIB::upsHighPrecOutputLoad.0 …Ron *From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Ron Marosko *Sent:* Tuesday, November 25, 2014 11:46 AM *To:* 'Observium Network Observation System' *Subject:* Re: [Observium] APC UPS Current is zero Howdy Tom, So first, I went ahead and did a get against the two OIDs to see what they report. First the AP9606: root@observium:/opt/observium/mibs# snmpget -v 1 -c readstring -m +PowerNet-MIB isp-su5k-1 upsAdvOutputLoad.0 PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 71 root@observium:/opt/observium/mibs# snmpget -v 1 -c readstring -m +PowerNet-MIB isp-su5k-1 upsHighPrecOutputLoad Error in packet Reason: (noSuchName) There is no such variable name in this MIB. Failed object: PowerNet-MIB::upsHighPrecOutputLoad Second the AP9630: root@observium:/opt/observium/mibs# snmpget -v 1 -c readstring -m +PowerNet-MIB isp-su5k-2 upsAdvOutputLoad.0 PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 72 root@observium:/opt/observium/mibs# snmpget -v 1 -c readstring -m +PowerNet-MIB isp-su5k-2 upsHighPrecOutputLoad.0 PowerNet-MIB::upsHighPrecOutputLoad.0 = Gauge32: 728 With regard to the OID being used on the install, this is interesting… for the AP9606 unit, it’s: /opt/observium/rrd/isp-su5k-1.mydomain.com/sensor-capacity-apc-upsAdvOutputLoad.0.rrd And for the AP9630, it’s: /opt/observium/rrd/isp-su5k-2.mydomain.com/sensor-capacity-apc-upsHighPrecOutputLoad.0.rrd So obviously ya’ll did good in figuring out in the discovery process as to which OID should be used. :D Interestingly, if I’m following the thought correctly, if you’re using the upsHighPrecOutputLoad.0 result and dividing that by 10 to get the actual percentage, but if you’re taking the result of either upsHighPrecOutputLoad.0 **OR** upsAdvOutputLoad.0 and then dividing by 10, that could be what is throwing the graphs off by that factor of 10. I just don’t know PHP enough as to figure out where to look for this. (and yes, obviously, I changed my snmp community string and domain name before copy/pasting.) ;-) …Ron *From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Tom Laermans *Sent:* Tuesday, November 25, 2014 10:05 AM *To:* Observium Network Observation System *Subject:* Re: [Observium] APC UPS Current is zero Hi Ron, Thanks for the somewhat longer reply than mine. ;-) I have some devices with 9631 cards (which are 9630 with UIO sockets as far as I know). We don't use upsAdvOutputLoad on those, but upsHighPrecOutputLoad. (At least on my 1- and 3-phase devices) - can you check the value returned? And perhaps which OID we are using on your install (quickly via the graph -> rrd command -> check the filename used, or alternatively via the 'sensors' table in the database). If the 9606 would not report this OID at all, we'd ignore it, but 0 is a valid measurement unfortunately; especially as I know APC tends to show 0 until the actual value is >=1 due to accuracy reasons. Tom On 11/25/2014 03:49 PM, Ron Marosko wrote: Hi Tomas, This is an issue with the older AP960x management cards, firmware, and APC MIBs. I have two SmartUPS 5000 units, one is an older –RM model which has the AP9606 management card, and one is a newer –RMT5U model with an AP9630 management card. Both of these units are running a Cisco 7206VXR chassis, a Cisco 7609 chassis, and a Dell PowerEdge 1955 chassis, all with dual (or quad in PE1955) power supplies equally balanced between the two units. The UPS with the AP9606 reports 0A of current, and a battery output load of 7.10%, whilst the UPS with the AP9630 reports 13.8A of current, and a battery output load of 71.5%. Even though the power configuration is exactly the same on both sides. Take a wild guess which one I tend to believe is more accurate. ;-) Just for comparison, walking the PowerNet-MIB on both units yields the following: AP9606: PowerNet-MIB::upsBasicIdentModel.0 = STRING: "SMART-UPS 5000 RM" PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 72 PowerNet-MIB::upsAdvOutputCurrent.0 = Gauge32: 0 AP9630: PowerNet-MIB::upsBasicIdentModel.0 = STRING: "Smart-UPS 5000" PowerNet-MIB::upsAdvOutputLoad.0 = Gauge32: 72 PowerNet-MIB::upsAdvOutputCurrent.0 = Gauge32: 14 Note that last entry… the AP9606 does not report a value for output current.(upsAdvOutputCurrent.0 = Gauge32: 0) Ooops. One thing I **do** find more interesting is that the output load number (upsAdvOutputLoad.0 = Gauge32: 72) is actually correct, but for some reason on the device page, the output load is showing as being divided by 10. See attached image for that. Dunno if we need to open a bug on that or what. Thoughts from our esteemed authors on this? …Ron *From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *chott@praha1.net <mailto:chott@praha1.net> *Sent:* Tuesday, November 25, 2014 5:57 AM *To:* observium@observium.org <mailto:observium@observium.org> *Subject:* [Observium] APC UPS Current is zero Hello, We have monitored APC Smart-UPS 1500 RM with module AP9605 But Capacity/Output load is 11% and Current Output is 0A Tomas _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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