Hi Guys,

Newbie here. I just installed the latest version of Observium (subscription) onto Ubuntu 14. It discovered my Cisco router, 15 Cisco switches, and 4 Microsoft servers no problem. HOWEVER, poller-wrapper.py does not run. Days later, still no polling.

I have this line in /etc/cron.d/observium:

*/5 * * * * root /opt/observium/poller-wrapper.py 16 >> /dev/null 2>&1

If I manually run /opt/observium/poller-wrapper.py I get this error:

"ERROR: Could not load or parse observium configuration, are PATHs correct?"

If I manually run poller.php, all the devices get polled just fine.

I don't have a PATH statement in crontab. I can add one, but I'm not sure exactly what to add. I also notice that Joe Snijder's post says the syntax should have the word "python" after "root". Does that make a difference?

Please help!

Thanks,

Chrys

Chrys Thorsen
Director of Technology and Training