could *have*.
:D :D :D :D On 03/08/2017 08:46:07, Simon Mousey Smith simonsmith5521@gmail.com wrote: Its good to see the NHS are actually monitoring there network correctly unlike the hack attack the other month, bet observium could of noticed a SPIKE in network traffic across the network
Simon
On 2 Aug 2017, at 16:54, Franks Andy (IT Technical Architecture Manager) <Andy.Franks@sath.nhs.uk [mailto:Andy.Franks@sath.nhs.uk]> wrote:
Thanks, that’s very good of you to act so fast. I would have thought paying £180 (or even £420) for your site-wide network monitoring is an example of nhs efficiency! J Cheers Andy From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: 02 August 2017 16:37 To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Multiple Payments Specifically I've refunded the £240 superfluous subscription, since it was pre-emptive. The £180 one is the correct one. thanks, adam. On 02/08/2017 16:34:19, Adam Armstrong <adama@memetic.org [mailto:adama@memetic.org]> wrote: Hi Andy, It seems that this year you guys forgot what "subscription" means and re-ordered. I'll cancel and refund the erroneous re-subscription. BTW, this is a public mailing list. Hopefully you don't end up in The Sun as an example of NHS inefficiency! ;) Thanks, adam. On 02/08/2017 16:27:01, Franks Andy (IT Technical Architecture Manager) <andy.franks@sath.nhs.uk [mailto:andy.franks@sath.nhs.uk]> wrote: Hi, We’re a subscriber to observium professional and recently did what we did last year and paid the £240 for renewal. The accounts department are querying that a further £180 has been taken out in the same month. I can only assume this is due to an auto renewal system. How do I enable / disable this, and how can we claim the money back since we seem to have paid twice? Thanks Andy Franks _______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]