Hi,
Has anyone else seen the issue where after enabling an alert checker for transceiver optics with sensor_value greater @sensor_limit and sensor_value less @sensor_limit_low, alerts are still received for shutdown interfaces?
For example, on a cisco switch when running ‘show interfaces transceiver detail’, we can see; Optical High Alarm High Warn Low Warn Low Alarm Receive Power Threshold Threshold Threshold Threshold Port (dBm) (dBm) (dBm) (dBm) (dBm) Te1/1/25 -40.0 1.9 -1.0 -9.9 -13.9 Te2/1/1 -40.0 1.9 -1.0 -9.9 -13.9 Etc..
Te1/1/25 admin down down Te2/1/1 admin down down Etc
The sensors page shows the correct thresholds etc, but shows the interface in Red (and hence is generating alerts through the checker), rather than grey (as the port is shutdown and has no fibre connected – hence -40dbm.). [cid:image001.png@01D4E0C6.4F698990]
The same port on the Ports page does show the interface as being grey/shutdown [cid:image002.png@01D4E0C6.4F698990]
Have no idea how to resolve this and stop getting transceiver alerts for shutdown interfaces? This sounds like a potential bug?
Thanks, Andy.
