Not sure who the poller is running as. What's the easy way to check that?

Yes, svn update has always been run as su.

/opt/observium/rrd is owned by www-data, not root unlike the other folders in the main directory. However, digging into the directory, all of the folders inside for each host are all owned by root.


Robbie Wright
541-902-5101

On Tue, Dec 15, 2015 at 9:24 AM, Adam Armstrong <adama@memetic.org> wrote:

Are you running your poller observium poller as a non-root user?

Did you svn up as root?

The contents of the rrd directory, and anything else written to by the poller, should be owned by the user who runs the poller.

Adam.

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On 15 December 2015 17:06:24 Robbie Wright <robbie@siuslawbroadband.com> wrote:

Recently upgraded from 69xx to 72xx after we renewed our license and it broke all of our RRD's, resulting in the "Error Drawing Graph" issue. 

Running this "./poller.php -h <hostname> -m ports -d" gives me two noticeable, but unobjectionable to me things:

SNMP_STATUS[TRUE]
 o Device status        Device is reachable by PING (8.28ms) and SNMP (81.63ms)

RRD CMD[update /opt/observium/rrd/hostname/status.rrd N:1]
RRD RUNTIME[0.0012s]
RRD STDOUT[ERROR: opening '/opt/observium/rrd/hostname/status.rrd': Permission denied]
RRD_STATUS[FALSE]

and this at the end of the results:


Log file '/opt/observium/logs/observium.log' is not writable, check file permissions.


So clearly some type of permission issue but not sure what happened during the upgrade that would have caused this. Any thoughts on what chmod's need to be set on the directories or what else could have went haywire?

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