Adam,
You are terrible at management, create observium WISP edition with 10K per year if they still willing to buy that, you are good to go.
On 05.04.2015 12:10, Adam Armstrong wrote:
All I see in that thread is even more of the same entitled behavior as the idiot who refused to take "no" for an answer for half an hour and got banned from the channel.
This ridiculous drama is based purely on a small section of our user base believing they can demand that we support the devices they use, because, well, they use them. WISPs are a tiny minority of our user base, and an even tinier minority of our paying user base.
There's simply no justification for the huge amount of effort required to build support for these devices to Observium's required standards.
Also, if you read that thread, it's hilariously clear that no one actually read it, because almost no one picks up on the fact that the original poster claims I called all WISPs retarded, when in reality I was referring to the vendors who write the MIBs (which is an undeniable fact to anyone who has ever tried to get information from wireless kit via SNMP)! :DDD
In any event, all this demonstrates to me is that this is a sector of the market which is seemingly way too much hassle to try to support.
adam.
p.s.
Best part of this email is that my mail client marked "cus" as a spelling mistake, since it isn't actually a word, and belies the puritanical scared-of-words origins of the writer.
Not everyone lives in the "must not cuss!" USA!
On 2015-04-05 02:00, John Brown wrote:
Joe, as a person that has written millions of lines of code, starting in the mid-seventies with BASIC, Fortran (both 4 and 77), Pascal, ASM (6502, Z80, 68K, 8080, x86, SPARC, MIPS, etc), C and some C++, along with scripting languages like PHP, Perl, and Python, I can say with reasonable certainty that what is being asked is not more complex or harder than what has already been produced.
Certainly being a jerk, using cus words and generally being highly unprofessional has zip to do with actually writing code. It does have everything to with being an ass.
What the leader of Observium has clearly said is that an entire market segment and technology type is not worth his time and he has done so in a most unprofessional manner. There have been MANY people, myself included, that have been willing to compensate by way of money, spend our time helping develop code, etc, all to be blown off and cus'ed at.
Maybe LibreNMS will be more successful since its a community project, of people, by people and for the community.
Hundreds of people have asked for the ability to add the ability to graph, alert, etc on a OID. Not an unreasonable request. A custom sensor or similar could be created. The customer base has made requests, the keeper of the keys has told them to pound sand.
On Sat, Apr 4, 2015 at 5:27 PM, Joseph L. Brunner joe@affirmedsystems.com wrote:
John,
When you consider how complex it is to "write software" its not something you can take up gradually. A Google fellow ALL OF 32, estimates in his lifetime he has spent 50,000 hours writing software. I'm guessing that is 20 years, perhaps 60 hours a week (since he was a kid), as a "year" only has 8,760 hours.
And even Google the other day had massive gmail outage that CNBC reported during their telecast despite 1000's of pro's like him on staff tasked with their "software".
It's not some nothing you take up in your spare time and have much luck at it, imho.
If the cursory graphs and checks (which are pretty nice) in Observium are not enough, I recommend brining in IBM netcool or HP Openview teams like many major ISP's (Level3, ATT) have had to do. Of course, these consultants rate's start at $250/hour in my experience and not $100 a year like Observium :)
In our similar operation to your own, ran on behalf of private low latency trading firms between NY and CHICAGO, with extremely secretive, precise requirements - we monitor the "overall" network with Observium to get "a sense" of utilization at 20,000 feet - then drill down with very very precise tools written for each purpose in python, java, bash shells, etc - each with its own backend data storage and reporting scheme from a simple as rrd files, log files, pcap files to as complex as Microsoft sql and couchbase.
In short, I think you are trying to do too much with one tool. You need a "polling style" app for the overview time series, and you need "real-time sensors" that trip and alert in a second or less. We use many variants of both. I call it "monitoring in depth". So even if 3 out of 4 of our tools fail - the 4th one will alert us and the client, often with seconds to "go flat". Imagine you were writing call options in microseconds and you didn't have the current stock price or news about the stock :)
Thanks,
Joe
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of John Brown Sent: Saturday, April 04, 2015 05:56 To: observium Subject: [Observium] observium managment should be more professional
http://afmug.com/pipermail/af/2015-March/018914.html
As a provider of internet connectivity (ergo a telco and a ISP) we use licensed microwave and unlicensed microwave technologies to feed our revenue generating customers. We also use fiber, and copper based technologies.
microwave != wifi
We are not alone in using a mix of technologies to deliver bits to customers. T-Mobile, ATT, Sprint, AllTel, Cellular One, Verizon, etc all use microwave (wireless) technologies to deliver bits.
I, like others, have offered to write code, have asked for pointers on how to get started writing code, all appears to have fallen upon deaf ears.
I've offered to PAY others to write code to support our kit, with features we need. No takers.
As a PAID user, I'm quite shocked and disappointed in Adam's childish behaviour.
Users of Observium should be concerned that their continued investment could be a loosing path as more people move AWAY from the product and go support other packages. On two lists that I saw the above URL, not less than 3 dozen people said they where removing observium and not renewing their annual subscriptions. I suspect that will become a trend.
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