The ability to do the device match on a custom field seems like it would be suitable.
Barring that, are there any examples of using multiple strings in the alert checker's device match?  Is an array even possible with the match criteria?  Or can I simply specify several "hardware" attributes in the match of one alert checker?
I have about a dozen different models of Cisco routers, mostly 1921's and 2921's, so it would be rather messy to create an alert checker for each type of device.

Thanks!
Andrew



On Mon, Sep 14, 2015 at 12:49 AM, Aaron Finney <aaron.finney@openx.com> wrote:
Just like Solarwinds... :D

As much as I [love]hate Orion, the custom attributes function is amazingly useful, and I'd [love]love to see something similar in Observium. The place it has been the most useful for me in the past is actually at the interface level...to define circuit information and contact details for raising trouble tickets, which can be included in alert messages. That way, if you get an alert while you're out and about without your laptop handy for VPN access you still have a clickable phone number on your mobile to dial into the carrier to open a support case, along with the CID and any other relevant details. Feature request? Yes!

The other place it was exceptionally useful was in the primary dashboard; you can have a tree with site/location as the top level, with a custom "node type" property as the next level. The Observium groups feature, however, is incredibly powerful for both alerting and for quick navigation within the interface, so having a custom node type attribute would be a little redundant in that respect. Feature request? Meh, not really. 


On Sat, Sep 12, 2015 at 10:10 AM, Mark D. Nagel <mnagel@willingminds.com> wrote:
Seems like a case for a custom field capability in the host records.  If this were available in the alerting system and group system, then devices could be categorized accordingly.  That would also solve (potentially) issues like ISP port speed versus native port speed, when necessary.  I know the theme of Observium is not to have to meddle with manual setup, but sometimes it is unavoidable if necessary information cannot be pulled from the devices themselves.

Regards,
Mark


On 9/12/2015 10:00 AM, Adam Armstrong wrote:

Differentiating between routers and switches is pretty difficult these days.

You might be able to do it with marginally complex hardware regexps.

Adam.

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On 12 September 2015 17:43:49 Andrew Plas <andrewp.plas@gmail.com> wrote:

I am looking to create an alert checker to send an alert when an Ethernet interface on a Cisco IOS router goes down- for example when the router is still up and available in monitoring, but a physical link is down due to a local switch failure, carrier CPE down, peer (unamanaged) router down...
We receive syslogs of course, but these can occasionally get lost in the flood and not noticed as actionable by NOC staff.

Is there an effective way to make a device match for Cisco routers, but not Cisco switches?  The OS type both show up as "ios", and I haven't found something router-specific to successfully match on.  I can do this individually by device name, but unfortunately our naming scheme isn't specific enough to match them all with *rt* or *wan or similar.

As you can see below, I set the device match to "os equals ios" which includes switches that have a ton of link-down-but-enabled ports on them!

Thank you,
Andrew


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