Hmm. The billing code was, I think, written for version 2 or 3. It looks like we'll need to rewrite some stuff if they've discontinued that.

Adam.

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On 22 Jul 2016, at 17:02, Andy Lemin <andy@brandwatch.com> wrote:

PS; There was no mention of versions in the steps, and so we installed 4.0 as thats the only one you can download.

Is that ok?

And extracted into;

/opt/observium/html/includes/jpgraph

so we have;

/opt/observium/html/includes/jpgraph/src/jpg-config.inc.php

And we commented out this one line;

//define('DEFAULT_THEME_CLASS', 'UniversalTheme');

Thanks, Andy.

On Fri, Jul 22, 2016 at 4:42 PM, Andy Lemin <andy@brandwatch.com> wrote:

Hi,

We are running the latest paid version, and turned on Billing last week.

The cronjob is running fine but nothing comes up in the web interface?

We followed;

http://www.observium.org/docs/billing/

conrtab -l shows;

# Billing

*/5 *   * * *   root    php /opt/observium/poll-billing.php >> /dev/null 2>&1

1  *    * * *   root    php /opt/observium/billing-calculate.php >> /dev/null 2>&1

And we have this in our config.php;

// Billing

$config['enable_billing']               = 1; # Enable Billing

$config['billing']['customer_autoadd']  = 1; # Enable Auto-add bill per customer

$config['billing']['circuit_autoadd']   = 1; # Enable Auto-add bill per circuit_id

$config['billing']['bill_autoadd']      = 1; # Enable Auto-add bill per bill_id

However nothing is being auto added?

So we added a bill manually, and when running the cronjob scripts manually all seems to work fine, but after leaving it for a week (so data could build up) we still see this JpGraph error;

​

Thanks, Andy.

 

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