Unable to poll a once working Device
Hi there,
I have multiple environmental Devices which are working fine for years now. A view weeks ago one of was shown as unable to poll. A SNMPwalk for the Device works fine. I've tried to add the device via it's IP no luck there. I've rebooted the Server and the Device multiple times. I flushed the DNS cache.
Attached are the debug Output of a poller run of a working Device poll_tempboxnl.txt and of the non-working Device poll_tempboxnz.txt as well as the discovery and snmpwalk output.
xxx_tempboxnl.txt working. xxx_tempboxnz.txt not working.
Any suggestions are welcome.
Best regards Andras
This device has a broken SNMP stack that doesn't return anything outside of its limited enterprise tree.
This device is set to the unix OS type, the one that works is set to messpc-ethernetbox, which has workarounds for the broken SNMP stack.
If you delete the device and re-add it, it should be added with the correct OS.
Adam.
-----Original Message----- From: observium observium-bounces@observium.org On Behalf Of Oberreiter Andreas via observium Sent: 19 July 2021 17:40 To: observium@observium.org Cc: Oberreiter Andreas a.oberreiter@nadlinger.at Subject: [Observium] Unable to poll a once working Device
Hi there,
I have multiple environmental Devices which are working fine for years now.
A view weeks ago one of was shown as unable to poll.
A SNMPwalk for the Device works fine.
I've tried to add the device via it's IP no luck there.
I've rebooted the Server and the Device multiple times. I flushed the DNS cache.
Attached are the debug Output of a poller run of a working Device poll_tempboxnl.txt and of the non-working Device poll_tempboxnz.txt as well as the discovery and snmpwalk output.
xxx_tempboxnl.txt working.
xxx_tempboxnz.txt not working.
Any suggestions are welcome.
Best regards
Andras
I've alredy tryed to add the Device via it'S IP or FQDN but I get an Error Request not completed for a working and the not working device.
Kind regards
Von: observium observium-bounces@observium.org Im Auftrag von Adam Armstrong via observium Gesendet: Montag, 19. Juli 2021 22:23 An: 'Observium' observium@observium.org Cc: Adam Armstrong adama@observium.org Betreff: Re: [Observium] Unable to poll a once working Device
This device has a broken SNMP stack that doesn't return anything outside of its limited enterprise tree.
[cid:image001.png@01D77D48.47F8E450]
This device is set to the unix OS type, the one that works is set to messpc-ethernetbox, which has workarounds for the broken SNMP stack.
If you delete the device and re-add it, it should be added with the correct OS.
Adam.
-----Original Message----- From: observium <observium-bounces@observium.orgmailto:observium-bounces@observium.org> On Behalf Of Oberreiter Andreas via observium Sent: 19 July 2021 17:40 To: observium@observium.orgmailto:observium@observium.org Cc: Oberreiter Andreas <a.oberreiter@nadlinger.atmailto:a.oberreiter@nadlinger.at> Subject: [Observium] Unable to poll a once working Device
Hi there,
I have multiple environmental Devices which are working fine for years now.
A view weeks ago one of was shown as unable to poll.
A SNMPwalk for the Device works fine.
I've tried to add the device via it's IP no luck there.
I've rebooted the Server and the Device multiple times. I flushed the DNS cache.
Attached are the debug Output of a poller run of a working Device poll_tempboxnl.txt and of the non-working Device poll_tempboxnz.txt as well as the discovery and snmpwalk output.
xxx_tempboxnl.txt working.
xxx_tempboxnz.txt not working.
Any suggestions are welcome.
Best regards
Andras
participants (2)
-
Adam Armstrong -
Oberreiter Andreas