Hello,

Observium is setup to email syslog alerts and it is doing so without any issues of all devices. I have a requirement to email some log alerts of the Observium server to the network team. I did the usual stuff of adding syslog rule and associating with a contact address. The logs (/var/log/messages) are matched by this syslog rule. I can see those matched lines in the Ob GUI. Yet strangely, an email is never triggered. Initially I thought it could be due to the log message and so I tried matching some other log lines, but always the log messages are matched by the syslog rule but email is never triggered. The contact address gets emails of all other alerts.

Is there some other settings to enable Observium to email logs of it's own? Am running rsyslog and postfix on the Ob server.

[root@observium sbasnet]# rsyslogd -v

rsyslogd 8.24.0-34.el7, compiled with:

PLATFORM: x86_64-redhat-linux-gnu

PLATFORM (lsb_release -d):

FEATURE_REGEXP: Yes

GSSAPI Kerberos 5 support: Yes

FEATURE_DEBUG (debug build, slow code): No

32bit Atomic operations supported: Yes

64bit Atomic operations supported: Yes

memory allocator: system default

Runtime Instrumentation (slow code): No

uuid support: Yes Number of Bits in RainerScript integers: 64

[root@observium sbasnet]# postconf mail_version

mail_version = 2.10.1

*Observium CE* 19.8.10000 (22nd August 2019) *OS* Linux 3.10.0-862.11.6.el7.x86_64 [amd64] (CentOS 7) *Apache* 2.4.6 (CentOS) OpenSSL/1.0.2k-fips mod_fcgid/2.3.9 PHP/5.6.40 mod_perl/2.0.10 Perl/v5.16.3 *PHP* 5.6.40 (OPcache: ENABLED) *Python* 2.7.5 *MySQL* 5.5.60-MariaDB (extension: mysqli 5.5.60-MariaDB) *SNMP* NET-SNMP 5.7.2 *RRDtool* 1.4.8 *Fping* 3.10 (IPv4 only)

Thanks for help. Shekhar