Hi,
i think i might have found a bug with SNMP and ricoh printer?
for some reason the panel is showing toner levels for our Ricoh MP C4000 are all 150%...
i didnt realise i had a special printer with extra toner :P
where should i be looking for this bug?
when i do an snmpwalk on the printer, i cant find any value thats 150%
Regards
SASmith Simon Smith --------------------------------------- Administrator of zeplin.co.uk ---------------------------------------
It’s a known issue. The link to the bug in Jira is http://jira.observium.org/browse/OBSERVIUM-598 when it comes back.
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Simon Smith Sent: Friday, May 16, 2014 10:00 AM To: observium@observium.org Subject: [Observium] ricoh toner level 150%
Hi,
i think i might have found a bug with SNMP and ricoh printer?
for some reason the panel is showing toner levels for our Ricoh MP C4000 are all 150%...
i didnt realise i had a special printer with extra toner :P
where should i be looking for this bug?
when i do an snmpwalk on the printer, i cant find any value thats 150%
Regards
SASmith Simon Smith --------------------------------------- Administrator of zeplin.co.ukhttp://zeplin.co.uk ---------------------------------------
I can confirm I see the same issue with a Ricoh Aficio MP C2551, MP151 and the MP C3501.
Cheers
Tom Henderson
IT Manager | Pack & Company | 027 461 4403 | 09 929 2750 | tom@pack.co.nz
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---------------------------------------------------------------------------If you are not the intended recipient of this email, you must not disclose, copy, or distribute any information contained in or attached to it, or take any action/inaction based on it. Please contact us immediately, and delete this email from your system. Any views or opinions presented in this email are solely those of the author and not of Pack & Company (NZ) Limited (the "Company"), however any intellectual property contained in or attached to this email is the property of the Company. Thank you.
Hi People,
i have been able to get ahold of the Ricoh Private and Standard MIB files if anyone is interested in looking into them and sorting the 150% toner issue out :-)
sadly bad news tho, the files are all PDFs!
god only knows why ricoh put the structure in PDF format !?
regards
Simon
On 18 May 2014, at 23:12, Tom Henderson tom@pack.co.nz wrote:
I can confirm I see the same issue with a Ricoh Aficio MP C2551, MP151 and the MP C3501.
Cheers
Tom Henderson
IT Manager | Pack & Company | 027 461 4403 | 09 929 2750 | tom@pack.co.nz
--
If you are not the intended recipient of this email, you must not disclose, copy, or distribute any information contained in or attached to it, or take any action/inaction based on it. Please contact us immediately, and delete this email from your system. Any views or opinions presented in this email are solely those of the author and not of Pack & Company (NZ) Limited (the "Company"), however any intellectual property contained in or attached to this email is the property of the Company. Thank you. _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi People,
i have been able to get ahold of the Ricoh Private and Standard MIB files if anyone is interested in looking into them and sorting the 150% toner issue out :-)
sadly bad news tho, the files are all PDFs!
god only knows why ricoh put the structure in PDF format !?
regards
Simon
On 18 May 2014, at 23:12, Tom Henderson tom@pack.co.nz wrote:
I can confirm I see the same issue with a Ricoh Aficio MP C2551, MP151 and the MP C3501.
Cheers
Tom Henderson
IT Manager | Pack & Company | 027 461 4403 | 09 929 2750 | tom@pack.co.nz
--
If you are not the intended recipient of this email, you must not disclose, copy, or distribute any information contained in or attached to it, or take any action/inaction based on it. Please contact us immediately, and delete this email from your system. Any views or opinions presented in this email are solely those of the author and not of Pack & Company (NZ) Limited (the "Company"), however any intellectual property contained in or attached to this email is the property of the Company. Thank you. _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (3)
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Edward Beheler -
Simon Smith -
Tom Henderson