Device Showing Down in Alerts but Device is online
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices.
It's most likely that your alert conditions are broken and are just always returning failed.
adam.
Sagar Penti via observium wrote on 26/09/2023 16:01:
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
--
*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*
observium mailing list -- observium@lists.observium.org To unsubscribe send an email to observium-leave@lists.observium.org
Hi Adam,
Then what can do for it delete this condition and recreate a new alert.
Show us the alert conditions for that rule.
________________________________ Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500 ________________________________
From: Sagar Penti via observium observium@lists.observium.org Sent: Tuesday, September 26, 2023 11:41 AM To: Observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi Adam,
Then what can do for it delete this condition and recreate a new alert.
--
Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd [cid:image001.png@01D9F06E.A335A150]
On 2023-09-26 21:00, Adam Armstrong via observium wrote: This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices.
It's most likely that your alert conditions are broken and are just always returning failed.
adam.
Sagar Penti via observium wrote on 26/09/2023 16:01:
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
--
Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd
_______________________________________________
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Hi adam,
as per your said we have created a new alert in that also it will be showing unknown. Plese find the attached screenshot.
Unknown means the device hasn’t been polled yet since the alert check was updated, which might mean it’s offline/unreachable, which might mean your original alert was fine. I’m guessing there is an ACL or other issue preventing your Observium server from getting ICMP and/or SNMP to these devices.
Try to ping one from the observium server, and do a manual discovery on one to see if it can be reached, I’d bet they can’t.
________________________________ Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500 ________________________________
From: Sagar Penti via observium observium@lists.observium.org Sent: Wednesday, September 27, 2023 1:12 AM To: Observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi adam,
as per your said we have created a new alert in that also it will be showing unknown. Plese find the attached screenshot.
[cid:image001.png@01D9F120.D82FD080]
--
Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd
On 2023-09-26 21:49, Adam Armstrong via observium wrote: You can delete it and recreate it or just fix the broken conditions.
Adam.
Sent from my iPhone
On 26 Sep 2023, at 16:44, Ryan, Spencer J. via observium <observium@lists.observium.orgmailto:observium@lists.observium.org> wrote:
Show us the alert conditions for that rule.
________________________________
Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500
________________________________
From: Sagar Penti via observium <observium@lists.observium.orgmailto:observium@lists.observium.org> Sent: Tuesday, September 26, 2023 11:41 AM To: Observium <observium@lists.observium.orgmailto:observium@lists.observium.org> Cc: Adam Armstrong <adama@observium.orgmailto:adama@observium.org>; sagar@nstplnet.commailto:sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi Adam,
Then what can do for it delete this condition and recreate a new alert.
--
Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
<image001.png>
On 2023-09-26 21:00, Adam Armstrong via observium wrote:
This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices.
It's most likely that your alert conditions are broken and are just always returning failed.
adam.
Sagar Penti via observium wrote on 26/09/2023 16:01:
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
--
Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
_______________________________________________
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Hi Miller,
We have created a new alert so it will be taken for some to discover. Even after 5-6 hours some devices will be showing unknown then we forcefully discovered entire device after that also same thing.
Alert creation doesn't require waiting for the discovery process.
All of your entities have been picked up by the alert, but the ones in grey aren't actually being polled.
I suspect if you look at those devices you'll find they don't have populated graphs and are no longer being polled for some reason.
Do you have a multi-poller system where one poller is broken?
Do you have unnecessary options on the poller entries in crontab?
adam.
Sagar Penti via observium wrote on 27/09/2023 15:06:
Hi Miller,
We have created a new alert so it will be taken for some to discover. Even after 5-6 hours some devices will be showing unknown then we forcefully discovered entire device after that also same thing.
--
*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*
On 2023-09-27 18:28, Ryan, Spencer J. via observium wrote:
Unknown means the device hasn't been polled yet since the alert check was updated, which might mean it's offline/unreachable, which might mean your original alert was fine. I'm guessing there is an ACL or other issue preventing your Observium server from getting ICMP and/or SNMP to these devices.
Try to ping one from the observium server, and do a manual discovery on one to see if it can be reached, I'd bet they can't.
Spencer J. Ryan| Manager, Technology and Infrastructure *Miller Canfield*** *T* +1.313.496.7979 | *F* +1.313.496.7500
*From:* Sagar Penti via observium observium@lists.observium.org *Sent:* Wednesday, September 27, 2023 1:12 AM *To:* Observium observium@lists.observium.org *Cc:* Adam Armstrong adama@observium.org; sagar@nstplnet.com *Subject:* [Observium] Re: Device Showing Down in Alerts but Device is online
*Caution:*This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi adam,
as per your said we have created a new alert in that also it will be showing unknown. Plese find the attached screenshot.
--
*Thanks & Regards* *Sagar Penti*
*7977783978* *Navkar Supertech Pvt Ltd*
On 2023-09-26 21:49, Adam Armstrong via observium wrote:
You can delete it and recreate it or just fix the broken conditions. Adam. Sent from my iPhone On 26 Sep 2023, at 16:44, Ryan, Spencer J. via observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> wrote: Show us the alert conditions for that rule. ------------------------------------------------------------------------ Spencer J. Ryan| Manager, Technology and Infrastructure *Miller Canfield*** *T* +1.313.496.7979 | *F* +1.313.496.7500 ------------------------------------------------------------------------ *From:*Sagar Penti via observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> *Sent:* Tuesday, September 26, 2023 11:41 AM *To:* Observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> *Cc:* Adam Armstrong <adama@observium.org <mailto:adama@observium.org>>; sagar@nstplnet.com <mailto:sagar@nstplnet.com> *Subject:* [Observium] Re: Device Showing Down in Alerts but Device is online *Caution:*This is an external email. Do not open attachments or click links from unknown or unexpected emails. Hi Adam, Then what can do for it delete this condition and recreate a new alert. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* <image001.png> On 2023-09-26 21:00, Adam Armstrong via observium wrote: This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices. It's most likely that your alert conditions are broken and are just always returning failed. adam. Sagar Penti via observium wrote on 26/09/2023 16:01: Hi Team, We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* _______________________________________________ observium mailing list --observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email toobservium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> You have received a message from the law firm Miller Canfield. The information contained in or attached to this electronic mail may be privileged and/or confidential. If you received this transmission and are not the intended recipient, you should not read this message and are hereby notified that any dissemination, distribution or copying of this communication and/or its attachments is strictly prohibited. If you have received this communication in error or are not sure whether it is privileged, please immediately notify us by return e-mail and delete or destroy the original and any copies, electronic, paper or otherwise, that you may have of this communication and any attachments. _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org>
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Hi Adam,
We don't have multi-poller system. i'm sharing present our cron job running.
# Run a complete discovery of all devices once every 6 hours 33 */6 * * * root /opt/observium/observium-wrapper discovery >> /dev/null 2>&1
# Run automated discovery of newly added devices every 5 minutes */5 * * * * root /opt/observium/observium-wrapper discovery --host new >> /dev/null 2>&1
# Run multithreaded poller wrapper every 5 minutes */5 * * * * root /opt/observium/observium-wrapper poller >> /dev/null 2>&1
# Run housekeeping script daily for syslog, eventlog and alert log 13 5 * * * root /opt/observium/housekeeping.php -ysel
# Run housekeeping script daily for rrds, ports, orphaned entries in the database and performance data 47 4 * * * root /opt/observium/housekeeping.php -yrptb
Hi adam,
When i try to manually pulling it will be showing some error. Please find it below & help us to resolve it.
Oops! Something went wrong! You may want to report this to the Observium developers.
Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /opt/observium/includes/db/mysqli.inc.php:383
Stack trace:
#0: (unknown function) called at [/opt/observium/includes/db/mysqli.inc.php:383] 378: 379: $rows = []; 380: if ($result instanceof mysqli_result) { 381: if (OBS_DB_MYSQLND) { 382: // MySQL Native Driver 383: $rows = mysqli_fetch_all($result, MYSQLI_ASSOC); 384: } else { 385: while ($row = mysqli_fetch_assoc($result)) { 386: $rows[] = $row; 387: } 388: }
-
Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd
On 2023-09-27 19:41, Adam Armstrong via observium wrote:
Alert creation doesn't require waiting for the discovery process.
All of your entities have been picked up by the alert, but the ones in grey aren't actually being polled.
I suspect if you look at those devices you'll find they don't have populated graphs and are no longer being polled for some reason.
Do you have a multi-poller system where one poller is broken?
Do you have unnecessary options on the poller entries in crontab?
adam.
Sagar Penti via observium wrote on 27/09/2023 15:06:
Hi Miller,
We have created a new alert so it will be taken for some to discover. Even after 5-6 hours some devices will be showing unknown then we forcefully discovered entire device after that also same thing.
--
Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd
On 2023-09-27 18:28, Ryan, Spencer J. via observium wrote:
Unknown means the device hasn't been polled yet since the alert check was updated, which might mean it's offline/unreachable, which might mean your original alert was fine. I'm guessing there is an ACL or other issue preventing your Observium server from getting ICMP and/or SNMP to these devices.
Try to ping one from the observium server, and do a manual discovery on one to see if it can be reached, I'd bet they can't.
Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500
From: Sagar Penti via observium observium@lists.observium.org Sent: Wednesday, September 27, 2023 1:12 AM To: Observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi adam,
as per your said we have created a new alert in that also it will be showing unknown. Plese find the attached screenshot.
--
Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
On 2023-09-26 21:49, Adam Armstrong via observium wrote:
You can delete it and recreate it or just fix the broken conditions.
Adam.
Sent from my iPhone
On 26 Sep 2023, at 16:44, Ryan, Spencer J. via observium observium@lists.observium.org wrote:
Show us the alert conditions for that rule.
Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500
From: Sagar Penti via observium observium@lists.observium.org Sent: Tuesday, September 26, 2023 11:41 AM To: Observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
Caution: This is an external email. Do not open attachments or click links from unknown or unexpected emails.
Hi Adam,
Then what can do for it delete this condition and recreate a new alert.
--
Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
<image001.png>
On 2023-09-26 21:00, Adam Armstrong via observium wrote:
This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices.
It's most likely that your alert conditions are broken and are just always returning failed.
adam.
Sagar Penti via observium wrote on 26/09/2023 16:01:
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
--
Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
observium mailing list -- observium@lists.observium.org
To unsubscribe send an email to observium-leave@lists.observium.org
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You have received a message from the law firm Miller Canfield. The information contained in or attached to this electronic mail may be privileged and/or confidential. If you received this transmission and are not the intended recipient, you should not read this message and are hereby notified that any dissemination, distribution or copying of this communication and/or its attachments is strictly prohibited. If you have received this communication in error or are not sure whether it is privileged, please immediately notify us by return e-mail and delete or destroy the original and any copies, electronic, paper or otherwise, that you may have of this communication and any attachments.
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Did you try... reading the error?
https://docs.observium.org/faq/#poller-or-discovery-exits-with-php-fatal-err...
Sagar Penti via observium wrote on 27/09/2023 15:25:
Hi adam,
When i try to manually pulling it will be showing some error. Please find it below & help us to resolve it.
*Oops! Something went wrong! You may want to report this to the Observium developers.*
*Allowed memory size of 134217728 bytes exhausted (tried to allocate 20480 bytes) in /opt/observium/includes/db/mysqli.inc.php:383*
*Stack trace:*
*#0: (unknown function) called at [/opt/observium/includes/db/mysqli.inc.php:383]* *378:* *379: $rows = [];* *380: if ($result instanceof mysqli_result) {* *381: if (OBS_DB_MYSQLND) {* *382: // MySQL Native Driver* *383: $rows = mysqli_fetch_all($result, MYSQLI_ASSOC);* *384: } else {* *385: while ($row = mysqli_fetch_assoc($result)) {* *386: $rows[] = $row;* *387: }* *388: }*
*Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd*
On 2023-09-27 19:41, Adam Armstrong via observium wrote:
Alert creation doesn't require waiting for the discovery process.
All of your entities have been picked up by the alert, but the ones in grey aren't actually being polled.
I suspect if you look at those devices you'll find they don't have populated graphs and are no longer being polled for some reason.
Do you have a multi-poller system where one poller is broken?
Do you have unnecessary options on the poller entries in crontab?
adam.
Sagar Penti via observium wrote on 27/09/2023 15:06:
Hi Miller, We have created a new alert so it will be taken for some to discover. Even after 5-6 hours some devices will be showing unknown then we forcefully discovered entire device after that also same thing. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* On 2023-09-27 18:28, Ryan, Spencer J. via observium wrote: Unknown means the device hasn't been polled yet since the alert check was updated, which might mean it's offline/unreachable, which might mean your original alert was fine. I'm guessing there is an ACL or other issue preventing your Observium server from getting ICMP and/or SNMP to these devices. Try to ping one from the observium server, and do a manual discovery on one to see if it can be reached, I'd bet they can't. ------------------------------------------------------------------------ Spencer J. Ryan| Manager, Technology and Infrastructure *Miller Canfield*** *T* +1.313.496.7979 | *F* +1.313.496.7500 ------------------------------------------------------------------------ *From:* Sagar Penti via observium <observium@lists.observium.org> <mailto:observium@lists.observium.org> *Sent:* Wednesday, September 27, 2023 1:12 AM *To:* Observium <observium@lists.observium.org> <mailto:observium@lists.observium.org> *Cc:* Adam Armstrong <adama@observium.org> <mailto:adama@observium.org>; sagar@nstplnet.com <mailto:sagar@nstplnet.com> *Subject:* [Observium] Re: Device Showing Down in Alerts but Device is online *Caution:*This is an external email. Do not open attachments or click links from unknown or unexpected emails. Hi adam, as per your said we have created a new alert in that also it will be showing unknown. Plese find the attached screenshot. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* On 2023-09-26 21:49, Adam Armstrong via observium wrote: You can delete it and recreate it or just fix the broken conditions. Adam. Sent from my iPhone On 26 Sep 2023, at 16:44, Ryan, Spencer J. via observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> wrote: Show us the alert conditions for that rule. ------------------------------------------------------------------------ Spencer J. Ryan| Manager, Technology and Infrastructure *Miller Canfield*** *T* +1.313.496.7979 | *F* +1.313.496.7500 ------------------------------------------------------------------------ *From:*Sagar Penti via observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> *Sent:* Tuesday, September 26, 2023 11:41 AM *To:* Observium <observium@lists.observium.org <mailto:observium@lists.observium.org>> *Cc:* Adam Armstrong <adama@observium.org <mailto:adama@observium.org>>; sagar@nstplnet.com <mailto:sagar@nstplnet.com> *Subject:* [Observium] Re: Device Showing Down in Alerts but Device is online *Caution:*This is an external email. Do not open attachments or click links from unknown or unexpected emails. Hi Adam, Then what can do for it delete this condition and recreate a new alert. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* <image001.png> On 2023-09-26 21:00, Adam Armstrong via observium wrote: This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices. It's most likely that your alert conditions are broken and are just always returning failed. adam. Sagar Penti via observium wrote on 26/09/2023 16:01: Hi Team, We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance. -- *Thanks & Regards* *Sagar Penti* *7977783978* *Navkar Supertech Pvt Ltd* _______________________________________________ observium mailing list --observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email toobservium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> You have received a message from the law firm Miller Canfield. The information contained in or attached to this electronic mail may be privileged and/or confidential. If you received this transmission and are not the intended recipient, you should not read this message and are hereby notified that any dissemination, distribution or copying of this communication and/or its attachments is strictly prohibited. If you have received this communication in error or are not sure whether it is privileged, please immediately notify us by return e-mail and delete or destroy the original and any copies, electronic, paper or otherwise, that you may have of this communication and any attachments. _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list -- observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email to observium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org> _______________________________________________ observium mailing list --observium@lists.observium.org <mailto:observium@lists.observium.org> To unsubscribe send an email toobservium-leave@lists.observium.org <mailto:observium-leave@lists.observium.org>
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Hi Adam,
Thanx for helping now it's polling every devices.
HI Team,
Please find the below attached screenshot.
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Thanks & Regards Sagar Penti 7977783978 Navkar Supertech Pvt Ltd
On 2023-09-26 21:13, Ryan, Spencer J. via observium wrote:
Show us the alert conditions for that rule.
Spencer J. Ryan| Manager, Technology and Infrastructure Miller Canfield T +1.313.496.7979 | F +1.313.496.7500
From: Sagar Penti via observium observium@lists.observium.org Sent: Tuesday, September 26, 2023 11:41 AM To: Observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org; sagar@nstplnet.com Subject: [Observium] Re: Device Showing Down in Alerts but Device is online
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Hi Adam,
Then what can do for it delete this condition and recreate a new alert.
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Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
On 2023-09-26 21:00, Adam Armstrong via observium wrote:
This device isn't "showing down", an alert that you've called "device up/down" which may or may not correctly track a device being up/down has failed for these devices, seemingly all of your devices.
It's most likely that your alert conditions are broken and are just always returning failed.
adam.
Sagar Penti via observium wrote on 26/09/2023 16:01:
Hi Team,
We have problem with device alerts. Due to this we can't monitor our network. Actually, our devices are online but, in the alerts, it will be showing down. I have tried to forceful discover but still same. I think it will be software bug then i will update to latest version but at here also same issue. If anyone have solution, please let me know. Thanks in advance.
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Thanks & Regards Sagar Penti
7977783978 Navkar Supertech Pvt Ltd
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participants (3)
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Adam Armstrong -
Ryan, Spencer J. -
sagar＠nstplnet.com