Hi Jay,

Thanks for that, unfortunately the ports which are of type 'Customer' are dynamic (and there are thousands of them) so disabling them one at a time is a non-option :(

Cheers!

Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium [mailto:observium-bounces@observium.org] On Behalf Of Jay Christopher Sent: 07 June 2017 18:29 To: Observium Network Observation System (observium@observium.org) observium@observium.org Subject: Re: [Observium] Down Port Alert Filtering

Try going to the device's settings, ports tab, and toggling "Alerts" for the customer ports.

--

Jay

________________________________ From: observium <observium-bounces@observium.orgmailto:observium-bounces@observium.org> on behalf of Robert Williams <Robert@CustodianDC.commailto:Robert@CustodianDC.com> Sent: Wednesday, June 7, 2017 4:04:06 AM To: Observium Network Observation System (observium@observium.orgmailto:observium@observium.org) Subject: [Observium] Down Port Alert Filtering

Hi,

I'd like to filter out ports which show in the summary table by removing those which are of the type 'Customer'

Currently it looks like this:

[cid:image001.png@01D2E04C.8DFB2AF0]

I would like to ignore Customer type ports (which have a description starting with "Cust:") as it is very common for a number of these to be down at any given time in our use case. So it's not worth of showing up as a Red condition on the main page.

Is this something that is currently configurable (like ignoring entire devices, can I also ignore a 'type' of port?) or does something not currently exist for this?

Thanks in advance,

Robert Williams Custodian Data Centres https://www.CustodianDC.com

Yeah I appreciate it probably isn’t a common scenario for most people ;)

My main focus was to try to keep the homepage ‘clean’ for the NOC guys. The issue may be more specific for us (or maybe I’m the only one who’s anal enough to want to make it all go ‘green’)…

It stems from the fact that we provide all customers with dual ports by default but sometimes they connect only one. We have to leave them both up because they randomly connect the other one when they (or we) are doing maintenance.

I guess I need the query which does the total for the homepage to not count down ports “where type=customer” - or similar in SQL speak.

An easier answer would be just to ‘ignore’ the ports in the DB with a script that matches type=customer and flags them as ignored – but then I’ll lose all the other alerts we need, so I can’t do that :(

If anyone does have any random ideas that would be great though!

Cheers,

Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 08 June 2017 13:25 To: Observium observium@observium.org Cc: Observium observium@observium.org Subject: Re: [Observium] Down Port Alert Filtering

Hmm. We don't really have a way of excluding an arbitrary set of ports from global stats... I'm not easy it would be to do, given how unuseful it would be to most people... :D Adam. Sent from BlueMailhttp://www.bluemail.me/r?b=9796 On 8 Jun 2017, at 11:45, Robert Williams <Robert@CustodianDC.commailto:Robert@CustodianDC.com> wrote: Hi Jay,

Thanks for that, unfortunately the ports which are of type ‘Customer’ are dynamic (and there are thousands of them) so disabling them one at a time is a non-option :(

Cheers!

Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium [mailto:observium-bounces@observium.org] On Behalf Of Jay Christopher Sent: 07 June 2017 18:29 To: Observium Network Observation System (observium@observium.orgmailto:observium@observium.org) <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Down Port Alert Filtering

Try going to the device's settings, ports tab, and toggling "Alerts" for the customer ports.

--

Jay

________________________________ From: observium <observium-bounces@observium.orgmailto:observium-bounces@observium.org> on behalf of Robert Williams <Robert@CustodianDC.commailto:Robert@CustodianDC.com> Sent: Wednesday, June 7, 2017 4:04:06 AM To: Observium Network Observation System (observium@observium.orgmailto:observium@observium.org) Subject: [Observium] Down Port Alert Filtering

Hi,

I’d like to filter out ports which show in the summary table by removing those which are of the type ‘Customer’

Currently it looks like this:

[cid:image001.png@01D2E04C.8DFB2AF0]

I would like to ignore Customer type ports (which have a description starting with “Cust:”) as it is very common for a number of these to be down at any given time in our use case. So it’s not worth of showing up as a Red condition on the main page.

Is this something that is currently configurable (like ignoring entire devices, can I also ignore a ‘type’ of port?) or does something not currently exist for this?

Thanks in advance,

Robert Williams Custodian Data Centres https://www.CustodianDC.com

________________________________

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