New subject: Cannot Login via Web Interface

22 Mar 2014


      Hi Adam,
I thought I had replied already, but I didn't see my message coming through, so I give it another try.
I did import the devices table into the new system, run the discovery and copied the rrds. Everything worked perfectly..
However, I should have imported the ports table as well, because all ports id have changed and our integrated systems relying on those id's were in panic.
We were running Debian Wheezy 3.2.46-1+deb7u1 x86_64 with PHP Version 5.4.4-14+deb7u8, Apache/2.2.22 and MySql 5.5.31
Thanks a lot for your help, our monitoring system is running again :)
Cheers,
Marco
Met vriendelijke groet/ Kind regards,
Marco Spicuglia
Network engineer - Programmer
ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia@reasonnet.com
T.
F.
ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: Adam Armstrong [adama@memetic.org]
Sent: 18 March 2014 20:18
To: Marco Spicuglia
Subject: Re: [Observium] Cannot Login via Web Interface
Make sure you run discovery to upgrade the database, as the author stuff has changed and needs the new table format.
Adam.
On 18 Mar 2014 09:05, Marco Spicuglia Marco.Spicuglia@reasonnet.com wrote:
...
Hi Chris, thanks for your response.
No filesystem is full on the whole harddrive.
Met vriendelijke groet/ Kind regards,
Marco Spicuglia
Network engineer - Programmer
ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.com
E. Marco.Spicuglia@reasonnet.com
T.
F.
ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces@observium.org] On Behalf Of Chris K. [kulish.com@gmail.com]
Sent: 18 March 2014 15:18
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface
Check if filesystem is full.
On Tue, Mar 18, 2014 at 9:12 AM, Marco Spicuglia <Marco.Spicuglia@reasonnet.commailto:Marco.Spicuglia@reasonnet.com> wrote:
Hello there,
I wonder if anybody can help me.
After upgrading from community to subscription version, I was happily browsing the new features, but after some time (about half hour) all users here got logged out and nobody could login any more.
No error messages, we just get the login page again.
My hard disk is not full.
I successfully created a new admin user but also cannot login.
I cleaned the cache, the history and the cookies of the browser.
If I check the table authlog in the database, it reports both old and new admin as regularly logged in.
Is there anything I am missing? Any step I forgot during upgrade? Any cache/session I should clear server side?
Your help is welcome.
Best regards,
Marco
Met vriendelijke groet/ Kind regards,
Marco Spicuglia
Network engineer - Programmer
ReasonNet B.V.
Gyroscoopweg 134 - 140
1042AZ Amsterdam
W. www.reasonnet.comhttp://www.reasonnet.com
E. Marco.Spicuglia@reasonnet.commailto:Marco.Spicuglia@reasonnet.com
T.
F.
ReasonNet zoekt datacenter support engineers. Ga voor deze en andere interessante vacatures binnen ReasonNet naar http://www.reasonnet.com/nieuws
ReasonNet, shall not be liable for damages resulting from the use of electronic means of communication, including -but not limited to- damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses and other malicious code.________________________________________
From: observium [observium-bounces@observium.orgmailto:observium-bounces@observium.org] On Behalf Of Luis Quintana [sla07@earthlink.netmailto:sla07@earthlink.net]
Sent: 12 February 2014 16:04
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface
I greatly appreciate the help on it too!!  Thanks guys!
On Feb 12, 2014, at 10:02 AM, "Kulish, Chris" <chris.kulish@pioneer.commailto:chris.kulish@pioneer.com> wrote:
...
Simple is my middle name!
-----Original Message-----
From: observium [mailto:observium-bounces@observium.orgmailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong
Sent: Tuesday, February 11, 2014 7:27 PM
To: Observium Network Observation System
Subject: Re: [Observium] Cannot Login via Web Interface
On 2014-02-11 11:50, Kulish, Chris wrote:
...
If the filesystem full?
Want simple solutions, ask a simple person.
adam.
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Re: [Observium] Cannot Login via Web Interface

Marco Spicuglia

Tom Laermans

Marco Spicuglia

Gökmen Çakmak

Tom Laermans

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