Howdy all,

I'm getting lots of emails for a few devices that have basic ADSL connectivity. Pings from the Observium box have a high RTT and timeout (I guess). Said emails have the following subject;

Device Down: device.network.net (ping) Device Up: device.network.net

I am getting these emails 5 minutes apart. Each time the poller runs the host is either back up again or going down again. This is happening for a few devices with congested ADSL connections (which is a separate issue in itself!).

I have tried to raise the the timeout options in the config, thus;

$config['ping']['timeout'] = 3000; # timeout in ms $config['ping']['retries'] = 6; # how many times to retry the query

When I am on the server pinging the devices that cause these alerts, the ping is never higher than 1500ms. Perhaps when the poller runs the delay is higher (although I haven't seen this behavious when running pings for 30+ mins). I did raise it to 6000ms but this didn't stop the alerts either. It seems to me that Observium isn't honoring those values.

Has anyone had any problems with these settings before?

The default timeout is 500ms which I wanted to raise anyway, but I'm not sure this is having any effect.

Cheers, James.