Sorry about that, its actually your.install.com/contact*s*/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation.

On 07/18/2016 12:56 PM, Joseph Zancocchio wrote:

From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created.

On 07/18/2016 12:51 PM, Dano, Leo wrote:

...

Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks,

Leo Dano

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Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

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observium@observium.orgmailto:observium@observium.org

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LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMail

On 19 Jul 2016, 18:20, at 18:20, "Dano, Leo" ldano@qualcomm.com wrote:

Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks,

Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks,

Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks,

Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again!

Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks,

Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks,

Leo Dano

---

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

---

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:09:44, Dano, Leo ldano@qualcomm.com wrote: It’s def in Observium.  I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on.  I can send a test email from the server without issue.   Not much to show on contacts.  It’s my name and email address, exact set up on my community setup.  config same same.   Logs aren’t showing anything, except the successful send from the test email message using command line.   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?   LDAP code isn't even executed during alerting :) Could you post both configs and screenshots of the contact setups? Adam. Sent from BlueMail [http://www.bluemail.me/r] On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: Ok, did a test.  Both Community and Subscription version running ldap.   Alerts work perfect and get sent to the person in contacts, me.  In the “Community” Version   Same exact config.php in the “Subscription” version and I get no email alerts.  Same set up for contacts.   I commented out the last few lines to send to only contacts.   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = FALSE;   Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Verified smtp is working by sending a command line test email to myself.   This stopped sending email alerts exactly (exact time) when I went to ldap.  Any thoughts on where to look?   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   I shut down one of my test hosts that is in Observium and no email went out.    Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Spoke too soon.  You have to click the email address, then the alert choice show in a drop down.   Thanks again! ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Hi Joseph,   I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally.  Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote:

From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created.

On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,   Is there any way to add multiple users to receive the alerts?  Right now, in the config.php it sends all alerts to myself.  Is there a way to add users via the webpage?  I am using ldap auth.   Thanks, ----------------------- Leo Dano     _______________________________________________     observium mailing list     observium@observium.org [mailto:observium@observium.org]     http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]       _______________________________________________    observium mailing list    observium@observium.org [mailto:observium@observium.org]    http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

The "non-emailing" host successfully sent a test message?

adam.

Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:57:20, Dano, Leo ldano@qualcomm.com wrote: Contacts on both hosts attached.  The configs are exactly the same.   Config.php on non-emailing host   <?php   ## Check http://www.observium.org/docs/config_options/ for documentation of possible settings   // Database config ---  This MUST be configured   $config['db_extension'] = 'mysqli'; $config['db_host']      = 'localhost'; $config['db_user']      = 'root'; $config['db_pass']      = 'xxxxxx'; $config['db_name']      = 'observium';   // Base directory   #$config['install_dir'] = "/opt/observium";   // Default community list to use when adding/discovering   $config['snmp']['community'] = array("public");   //excluding /usr/vice/cache   $config['ignore_mount_string'][] = '/usr/vice/cache';   // Authentication Model   //$config['auth_mechanism'] = "mysql";    // default, other options: ldap, http-auth, please see documentation for config help   $config['auth_mechanism'] = 'ldap';   ldap info omitted   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com"; // $config['email']['default_only']   = TRUE;   // End config.php   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.org Subject: Re: [Observium] Adding users for alerts?   The answer lies in the information you're refusing to give, despite being asked for it.   There's nothing else I can do.   adam.   Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: It’s def in Observium.  I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on.  I can send a test email from the server without issue.   Not much to show on contacts.  It’s my name and email address, exact set up on my community setup.  config same same.   Logs aren’t showing anything, except the successful send from the test email message using command line.   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   LDAP code isn't even executed during alerting :) Could you post both configs and screenshots of the contact setups? Adam. Sent from BlueMail [http://www.bluemail.me/r] On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: Ok, did a test.  Both Community and Subscription version running ldap.   Alerts work perfect and get sent to the person in contacts, me.  In the “Community” Version   Same exact config.php in the “Subscription” version and I get no email alerts.  Same set up for contacts.   I commented out the last few lines to send to only contacts.   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = FALSE;   Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Verified smtp is working by sending a command line test email to myself.   This stopped sending email alerts exactly (exact time) when I went to ldap.  Any thoughts on where to look?   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   I shut down one of my test hosts that is in Observium and no email went out.    Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Spoke too soon.  You have to click the email address, then the alert choice show in a drop down.   Thanks again! ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Hi Joseph,   I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally.  Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote:

From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created.

On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,   Is there any way to add multiple users to receive the alerts?  Right now, in the config.php it sends all alerts to myself.  Is there a way to add users via the webpage?  I am using ldap auth.   Thanks, ----------------------- Leo Dano     _______________________________________________     observium mailing list     observium@observium.org [mailto:observium@observium.org]     http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]       _______________________________________________    observium mailing list    observium@observium.org [mailto:observium@observium.org]    http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

I mean with test_alert.php.

adam.

Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 19:19:12, Dano, Leo ldano@qualcomm.com wrote: Yes sir.   mail -s "Test Subject" ldano@qualcomm.com < /dev/null   log entry     Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=root@ecobu-observium.qualcomm.com, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=ldano@qualcomm.com, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok:  Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.org Subject: Re: [Observium] Adding users for alerts?   The "non-emailing" host successfully sent a test message?   adam.   Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: Contacts on both hosts attached.  The configs are exactly the same.   Config.php on non-emailing host   <?php   ## Check http://www.observium.org/docs/config_options/ [http://www.observium.org/docs/config_options/] for documentation of possible settings   // Database config ---  This MUST be configured   $config['db_extension'] = 'mysqli'; $config['db_host']      = 'localhost'; $config['db_user']      = 'root'; $config['db_pass']      = 'xxxxxx'; $config['db_name']      = 'observium';   // Base directory   #$config['install_dir'] = "/opt/observium";   // Default community list to use when adding/discovering   $config['snmp']['community'] = array("public");   //excluding /usr/vice/cache   $config['ignore_mount_string'][] = '/usr/vice/cache';   // Authentication Model   //$config['auth_mechanism'] = "mysql";    // default, other options: ldap, http-auth, please see documentation for config help   $config['auth_mechanism'] = 'ldap';   ldap info omitted   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = TRUE;   // End config.php   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   The answer lies in the information you're refusing to give, despite being asked for it.   There's nothing else I can do.   adam.   Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: It’s def in Observium.  I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on.  I can send a test email from the server without issue.   Not much to show on contacts.  It’s my name and email address, exact set up on my community setup.  config same same.   Logs aren’t showing anything, except the successful send from the test email message using command line.   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   LDAP code isn't even executed during alerting :) Could you post both configs and screenshots of the contact setups? Adam. Sent from BlueMail [http://www.bluemail.me/r] On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: Ok, did a test.  Both Community and Subscription version running ldap.   Alerts work perfect and get sent to the person in contacts, me.  In the “Community” Version   Same exact config.php in the “Subscription” version and I get no email alerts.  Same set up for contacts.   I commented out the last few lines to send to only contacts.   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = FALSE;   Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Verified smtp is working by sending a command line test email to myself.   This stopped sending email alerts exactly (exact time) when I went to ldap.  Any thoughts on where to look?   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   I shut down one of my test hosts that is in Observium and no email went out.    Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Spoke too soon.  You have to click the email address, then the alert choice show in a drop down.   Thanks again! ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Hi Joseph,   I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally.  Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote:

From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created.

On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,   Is there any way to add multiple users to receive the alerts?  Right now, in the config.php it sends all alerts to myself.  Is there a way to add users via the webpage?  I am using ldap auth.   Thanks, ----------------------- Leo Dano     _______________________________________________     observium mailing list     observium@observium.org [mailto:observium@observium.org]     http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]       _______________________________________________    observium mailing list    observium@observium.org [mailto:observium@observium.org]    http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

Sorry, correction. I am now getting alerts. Took a snapshot and moving to subscribed version.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Wednesday, July 20, 2016 1:18 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

test alert script was fine and I got the email, but it was after I set the full path to pear in the complaining files.

require_once '/usr/share/php/PEAR.php';

What file is this being referenced? php.ini? I have a feeling that this is my issue.

I am not getting alerts, but I know when this Observium gets upgraded, it will break again.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:20 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I mean with test_alert.php.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 19:19:12, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Yes sir.

mail -s "Test Subject" ldano@qualcomm.commailto:ldano@qualcomm.com < /dev/null

log entry

Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=<34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.commailto:34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com> Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=<root@ecobu-observium.qualcomm.commailto:root@ecobu-observium.qualcomm.com>, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=<ldano@qualcomm.commailto:ldano@qualcomm.com>, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok: Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The "non-emailing" host successfully sent a test message?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Contacts on both hosts attached. The configs are exactly the same.

Config.php on non-emailing host

<?php

## Check http://www.observium.org/docs/config_options/ for documentation of possible settings

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'root'; $config['db_pass'] = 'xxxxxx'; $config['db_name'] = 'observium';

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("public");

//excluding /usr/vice/cache

$config['ignore_mount_string'][] = '/usr/vice/cache';

// Authentication Model

//$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

$config['auth_mechanism'] = 'ldap';

ldap info omitted

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = TRUE;

// End config.php

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: It’s def in Observium. I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on. I can send a test email from the server without issue.

Not much to show on contacts. It’s my name and email address, exact set up on my community setup. config same same.

Logs aren’t showing anything, except the successful send from the test email message using command line.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Apparently. I followed the posted instructions. At some point I got that error and had to fix it in order to move forward. My question is where does Observium reference that pear path?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:25 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

If you needed to do any of that, you had broken something.

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:18, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: test alert script was fine and I got the email, but it was after I set the full path to pear in the complaining files.

require_once '/usr/share/php/PEAR.php';

What file is this being referenced? php.ini? I have a feeling that this is my issue.

I am not getting alerts, but I know when this Observium gets upgraded, it will break again.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:20 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I mean with test_alert.php.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 19:19:12, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Yes sir.

mail -s "Test Subject" ldano@qualcomm.commailto:ldano@qualcomm.com < /dev/null

log entry

Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=<34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.commailto:34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com> Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=<root@ecobu-observium.qualcomm.commailto:root@ecobu-observium.qualcomm.com>, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=<ldano@qualcomm.commailto:ldano@qualcomm.com>, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok: Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The "non-emailing" host successfully sent a test message?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Contacts on both hosts attached. The configs are exactly the same.

Config.php on non-emailing host

<?php

## Check http://www.observium.org/docs/config_options/ for documentation of possible settings

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'root'; $config['db_pass'] = 'xxxxxx'; $config['db_name'] = 'observium';

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("public");

//excluding /usr/vice/cache

$config['ignore_mount_string'][] = '/usr/vice/cache';

// Authentication Model

//$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

$config['auth_mechanism'] = 'ldap';

ldap info omitted

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = TRUE;

// End config.php

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: It’s def in Observium. I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on. I can send a test email from the server without issue.

Not much to show on contacts. It’s my name and email address, exact set up on my community setup. config same same.

Logs aren’t showing anything, except the successful send from the test email message using command line.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Ok, upgraded to the subscription version and as I said, it overwrote those files I altered. Did some debugging and found where it gets sourced

It was the php.ini I n this path /etc/php5/cli/

Added the include path and now it’s functioning fine. ;;;;;;;;;;;;;;;;;;;;;;;;; ; Paths and Directories ; ;;;;;;;;;;;;;;;;;;;;;;;;;

; UNIX: "/path1:/path2"

include_path=".:/usr/share/php/"

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:45 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

If you get that error, you did something erroneous. It's simply not realistically possible that you are the first person to have encountered this show-stopping bug.

We have a user-base measured in tens of thousands.

If you have subscription access, don't even bother with CE, it's so ancient no one remembers how it works, and its certainly not worth messing around with bugs that were fixed many months ago.

If you get php include errors with the subscription edition (because CE is too old to waste thought on), it's definitely because of a user error somewhere. Our subscription userbase are very, very quick at finding and reporting bugs... ;)

If this is a clean install, you should be installing on the latest version of your chosen OS, probably Ubuntu 16.04. Support for mysql/php/rrd in older versions will at some point be deprecated and removed. (There are lots of cool things in new rrdtool that we *need*)

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:27, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Apparently. I followed the posted instructions. At some point I got that error and had to fix it in order to move forward. My question is where does Observium reference that pear path?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:25 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

If you needed to do any of that, you had broken something.

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:18, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: test alert script was fine and I got the email, but it was after I set the full path to pear in the complaining files.

require_once '/usr/share/php/PEAR.php';

What file is this being referenced? php.ini? I have a feeling that this is my issue.

I am not getting alerts, but I know when this Observium gets upgraded, it will break again.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:20 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I mean with test_alert.php.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 19:19:12, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Yes sir.

mail -s "Test Subject" ldano@qualcomm.commailto:ldano@qualcomm.com < /dev/null

log entry

Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=<34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.commailto:34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com> Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=<root@ecobu-observium.qualcomm.commailto:root@ecobu-observium.qualcomm.com>, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=<ldano@qualcomm.commailto:ldano@qualcomm.com>, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok: Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The "non-emailing" host successfully sent a test message?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Contacts on both hosts attached. The configs are exactly the same.

Config.php on non-emailing host

<?php

## Check http://www.observium.org/docs/config_options/ for documentation of possible settings

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'root'; $config['db_pass'] = 'xxxxxx'; $config['db_name'] = 'observium';

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("public");

//excluding /usr/vice/cache

$config['ignore_mount_string'][] = '/usr/vice/cache';

// Authentication Model

//$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

$config['auth_mechanism'] = 'ldap';

ldap info omitted

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = TRUE;

// End config.php

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: It’s def in Observium. I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on. I can send a test email from the server without issue.

Not much to show on contacts. It’s my name and email address, exact set up on my community setup. config same same.

Logs aren’t showing anything, except the successful send from the test email message using command line.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

​Very weird. Ubuntu 14.04 Same as my Community site.

Leo

________________________________ From: observium observium-bounces@observium.org on behalf of Adam Armstrong adama@memetic.org Sent: Wednesday, July 20, 2016 2:59 PM To: observium@observium.org Subject: Re: [Observium] Adding users for alerts?

You should /not/ have to change this. No one else does.

Are you installing it on some weird OS or something?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 22:37:56, Dano, Leo ldano@qualcomm.com wrote: Ok, upgraded to the subscription version and as I said, it overwrote those files I altered. Did some debugging and found where it gets sourced

It was the php.ini I n this path /etc/php5/cli/

Added the include path and now it’s functioning fine. ;;;;;;;;;;;;;;;;;;;;;;;;; ; Paths and Directories ; ;;;;;;;;;;;;;;;;;;;;;;;;;

; UNIX: "/path1:/path2"

include_path=".:/usr/share/php/"

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:45 PM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

If you get that error, you did something erroneous. It's simply not realistically possible that you are the first person to have encountered this show-stopping bug.

We have a user-base measured in tens of thousands.

If you have subscription access, don't even bother with CE, it's so ancient no one remembers how it works, and its certainly not worth messing around with bugs that were fixed many months ago.

If you get php include errors with the subscription edition (because CE is too old to waste thought on), it's definitely because of a user error somewhere. Our subscription userbase are very, very quick at finding and reporting bugs... ;)

If this is a clean install, you should be installing on the latest version of your chosen OS, probably Ubuntu 16.04. Support for mysql/php/rrd in older versions will at some point be deprecated and removed. (There are lots of cool things in new rrdtool that we *need*)

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:27, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Apparently. I followed the posted instructions. At some point I got that error and had to fix it in order to move forward. My question is where does Observium reference that pear path?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:25 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

If you needed to do any of that, you had broken something.

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:18, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: test alert script was fine and I got the email, but it was after I set the full path to pear in the complaining files.

require_once '/usr/share/php/PEAR.php';

What file is this being referenced? php.ini? I have a feeling that this is my issue.

I am not getting alerts, but I know when this Observium gets upgraded, it will break again.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:20 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I mean with test_alert.php.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 19:19:12, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Yes sir.

mail -s "Test Subject" ldano@qualcomm.commailto:ldano@qualcomm.com < /dev/null

log entry

Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=<34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.commailto:34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com> Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=<root@ecobu-observium.qualcomm.commailto:root@ecobu-observium.qualcomm.com>, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=<ldano@qualcomm.commailto:ldano@qualcomm.com>, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok: Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The "non-emailing" host successfully sent a test message?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Contacts on both hosts attached. The configs are exactly the same.

Config.php on non-emailing host

<?php

## Check http://www.observium.org/docs/config_options/ for documentation of possible settings

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'root'; $config['db_pass'] = 'xxxxxx'; $config['db_name'] = 'observium';

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("public");

//excluding /usr/vice/cache

$config['ignore_mount_string'][] = '/usr/vice/cache';

// Authentication Model

//$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

$config['auth_mechanism'] = 'ldap';

ldap info omitted

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = TRUE;

// End config.php

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: It’s def in Observium. I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on. I can send a test email from the server without issue.

Not much to show on contacts. It’s my name and email address, exact set up on my community setup. config same same.

Logs aren’t showing anything, except the successful send from the test email message using command line.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________

observium mailing list

observium@observium.orgmailto:observium@observium.org

http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

________________________________

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Reimaging my vm as there ae too many issues on this instance.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 6:18 PM To: Observium Network Observation System observium@observium.org Cc: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Default php packages?

The php package should be able to find pear by default. If it can't, something is broken.

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 21 Jul 2016, at 02:06, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote:

​Very weird. Ubuntu 14.04 Same as my Community site.

Leo

________________________________ From: observium <observium-bounces@observium.orgmailto:observium-bounces@observium.org> on behalf of Adam Armstrong <adama@memetic.orgmailto:adama@memetic.org> Sent: Wednesday, July 20, 2016 2:59 PM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

You should /not/ have to change this. No one else does.

Are you installing it on some weird OS or something?

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 22:37:56, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, upgraded to the subscription version and as I said, it overwrote those files I altered. Did some debugging and found where it gets sourced

It was the php.ini I n this path /etc/php5/cli/

Added the include path and now it’s functioning fine. ;;;;;;;;;;;;;;;;;;;;;;;;; ; Paths and Directories ; ;;;;;;;;;;;;;;;;;;;;;;;;;

; UNIX: "/path1:/path2"

include_path=".:/usr/share/php/"

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:45 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

If you get that error, you did something erroneous. It's simply not realistically possible that you are the first person to have encountered this show-stopping bug.

We have a user-base measured in tens of thousands.

If you have subscription access, don't even bother with CE, it's so ancient no one remembers how it works, and its certainly not worth messing around with bugs that were fixed many months ago.

If you get php include errors with the subscription edition (because CE is too old to waste thought on), it's definitely because of a user error somewhere. Our subscription userbase are very, very quick at finding and reporting bugs... ;)

If this is a clean install, you should be installing on the latest version of your chosen OS, probably Ubuntu 16.04. Support for mysql/php/rrd in older versions will at some point be deprecated and removed. (There are lots of cool things in new rrdtool that we *need*)

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:27, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Apparently. I followed the posted instructions. At some point I got that error and had to fix it in order to move forward. My question is where does Observium reference that pear path?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 1:25 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

If you needed to do any of that, you had broken something.

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 20 Jul 2016, at 21:18, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: test alert script was fine and I got the email, but it was after I set the full path to pear in the complaining files.

require_once '/usr/share/php/PEAR.php';

What file is this being referenced? php.ini? I have a feeling that this is my issue.

I am not getting alerts, but I know when this Observium gets upgraded, it will break again.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:20 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

I mean with test_alert.php.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 19:19:12, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Yes sir.

mail -s "Test Subject" ldano@qualcomm.commailto:ldano@qualcomm.com < /dev/null

log entry

Jul 20 11:16:47 ecobu-observium postfix/cleanup[13520]: 2C40E22FF: message-id=<34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.commailto:34f2baa680c3d522cf18e9d2e4c7cf6c@ecobu-observium.qualcomm.com> Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: from=<root@ecobu-observium.qualcomm.commailto:root@ecobu-observium.qualcomm.com>, size=3534, nrcpt=1 (queue active) Jul 20 11:16:47 ecobu-observium postfix/smtp[13522]: 2C40E22FF: to=<ldano@qualcomm.commailto:ldano@qualcomm.com>, relay=smtphost.qualcomm.com[10.80.80.239]:25, delay=0.12, delays=0.01/0/0.03/0.07, dsn=2.0.0, status=sent (250 ok: Message 1185557651 accepted) Jul 20 11:16:47 ecobu-observium postfix/qmgr[2033]: 2C40E22FF: removed

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 11:11 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The "non-emailing" host successfully sent a test message?

adam.

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On 20/07/2016 18:57:20, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Contacts on both hosts attached. The configs are exactly the same.

Config.php on non-emailing host

<?php

## Check http://www.observium.org/docs/config_options/ for documentation of possible settings

// Database config --- This MUST be configured

$config['db_extension'] = 'mysqli'; $config['db_host'] = 'localhost'; $config['db_user'] = 'root'; $config['db_pass'] = 'xxxxxx'; $config['db_name'] = 'observium';

// Base directory

#$config['install_dir'] = "/opt/observium";

// Default community list to use when adding/discovering

$config['snmp']['community'] = array("public");

//excluding /usr/vice/cache

$config['ignore_mount_string'][] = '/usr/vice/cache';

// Authentication Model

//$config['auth_mechanism'] = "mysql"; // default, other options: ldap, http-auth, please see documentation for config help

$config['auth_mechanism'] = 'ldap';

ldap info omitted

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = TRUE;

// End config.php

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

The answer lies in the information you're refusing to give, despite being asked for it.

There's nothing else I can do.

adam.

Sent from Mailbirdhttp://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm_campaign=sent-from-mailbird

On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: It’s def in Observium. I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on. I can send a test email from the server without issue.

Not much to show on contacts. It’s my name and email address, exact set up on my community setup. config same same.

Logs aren’t showing anything, except the successful send from the test email message using command line.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

LDAP code isn't even executed during alerting :)

Could you post both configs and screenshots of the contact setups?

Adam.

Sent from BlueMailhttp://www.bluemail.me/r On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.commailto:ldano@qualcomm.com> wrote: Ok, did a test. Both Community and Subscription version running ldap.

Alerts work perfect and get sent to the person in contacts, me. In the “Community” Version

Same exact config.php in the “Subscription” version and I get no email alerts. Same set up for contacts.

I commented out the last few lines to send to only contacts.

// Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;

// Set up a default alerter (email to a single address) // $config['email']['default'] = "ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['from'] = "EcoBU Observium ldano@qualcomm.commailto:ldano@qualcomm.com"; // $config['email']['default_only'] = FALSE;

Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Verified smtp is working by sending a command line test email to myself.

This stopped sending email alerts exactly (exact time) when I went to ldap. Any thoughts on where to look?

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

I shut down one of my test hosts that is in Observium and no email went out.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Spoke too soon. You have to click the email address, then the alert choice show in a drop down.

Thanks again! ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Adding users for alerts?

Hi Joseph,

I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.

Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.orgmailto:observium@observium.org Subject: Re: [Observium] Adding users for alerts?

Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally. Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote: From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created. On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,

Is there any way to add multiple users to receive the alerts? Right now, in the config.php it sends all alerts to myself. Is there a way to add users via the webpage? I am using ldap auth.

Thanks, ----------------------- Leo Dano

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test_mail.php is long dead, use test_alert.php -h <alert_table_id>

adam.

Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 19:12:20, Dano, Leo ldano@qualcomm.com wrote: I also this file does not exist in the /opt/observium directory.   SMTP specific options To test email settings use test_mail.php script from main observium dirrectory. http://www.observium.org/docs/config_options/   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org] On Behalf Of Dano, Leo Sent: Wednesday, July 20, 2016 10:57 AM To: Observium Network Observation System observium@observium.org Subject: Re: [Observium] Adding users for alerts?   Contacts on both hosts attached.  The configs are exactly the same.   Config.php on non-emailing host   <?php   ## Check http://www.observium.org/docs/config_options/ [http://www.observium.org/docs/config_options/] for documentation of possible settings   // Database config ---  This MUST be configured   $config['db_extension'] = 'mysqli'; $config['db_host']      = 'localhost'; $config['db_user']      = 'root'; $config['db_pass']      = 'xxxxxx'; $config['db_name']      = 'observium';   // Base directory   #$config['install_dir'] = "/opt/observium";   // Default community list to use when adding/discovering   $config['snmp']['community'] = array("public");   //excluding /usr/vice/cache   $config['ignore_mount_string'][] = '/usr/vice/cache';   // Authentication Model   //$config['auth_mechanism'] = "mysql";    // default, other options: ldap, http-auth, please see documentation for config help   $config['auth_mechanism'] = 'ldap';   ldap info omitted   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = TRUE;   // End config.php   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Wednesday, July 20, 2016 10:42 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   The answer lies in the information you're refusing to give, despite being asked for it.   There's nothing else I can do.   adam.   Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 20/07/2016 18:09:44, Dano, Leo <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: It’s def in Observium.  I even rebuilt it from scratch (non subscription) using Ubuntu 14 as I have my community install on.  I can send a test email from the server without issue.   Not much to show on contacts.  It’s my name and email address, exact set up on my community setup.  config same same.   Logs aren’t showing anything, except the successful send from the test email message using command line.   Thanks, ----------------------- Leo Dano

From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Adam Armstrong Sent: Tuesday, July 19, 2016 11:28 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   LDAP code isn't even executed during alerting :) Could you post both configs and screenshots of the contact setups? Adam. Sent from BlueMail [http://www.bluemail.me/r] On 19 Jul 2016, at 18:20, "Dano, Leo" <ldano@qualcomm.com [mailto:ldano@qualcomm.com]> wrote: Ok, did a test.  Both Community and Subscription version running ldap.   Alerts work perfect and get sent to the person in contacts, me.  In the “Community” Version   Same exact config.php in the “Subscription” version and I get no email alerts.  Same set up for contacts.   I commented out the last few lines to send to only contacts.   // Enable alerter (not available in CE) $config['poller-wrapper']['alerter'] = TRUE;   // Set up a default alerter (email to a single address) // $config['email']['default']        = "ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['from']           = "EcoBU Observium ldano@qualcomm.com [mailto:ldano@qualcomm.com]"; // $config['email']['default_only']   = FALSE;   Not sure where to go from here, but it’s now obvious it’s an issue on the Subscription version using ldap.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 12:21 PM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Verified smtp is working by sending a command line test email to myself.   This stopped sending email alerts exactly (exact time) when I went to ldap.  Any thoughts on where to look?   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:38 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   I shut down one of my test hosts that is in Observium and no email went out.    Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:19 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Spoke too soon.  You have to click the email address, then the alert choice show in a drop down.   Thanks again! ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Dano, Leo Sent: Monday, July 18, 2016 10:18 AM To: Observium Network Observation System <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Adding users for alerts?   Hi Joseph,   I have a single user already and there is no way to click the user (email) to edit, just a trash can to delete.   Thanks, ----------------------- Leo Dano   From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Joseph Zancocchio Sent: Monday, July 18, 2016 10:00 AM To: observium@observium.org [mailto:observium@observium.org] Subject: Re: [Observium] Adding users for alerts?   Sorry about that, its actually your.install.com/contacts/.

Also, if you don't have any contacts created yet, you will have to first add one, naturally.  Email contacts are straight-forward, the others you may need to look on the mailing list or on the online documentation. On 07/18/2016 12:56 PM, Joseph Zancocchio wrote:

From your.install.com/contact, click on the user in question, and then you will see a box to associate them to any alert(s) you've created.

On 07/18/2016 12:51 PM, Dano, Leo wrote: Hello all,   Is there any way to add multiple users to receive the alerts?  Right now, in the config.php it sends all alerts to myself.  Is there a way to add users via the webpage?  I am using ldap auth.   Thanks, ----------------------- Leo Dano     _______________________________________________     observium mailing list     observium@observium.org [mailto:observium@observium.org]     http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]       _______________________________________________    observium mailing list    observium@observium.org [mailto:observium@observium.org]    http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

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