
Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon

Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> *Default time to live for cache* or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi,
No different, still having the same issue even after changing it to 300 :(
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov mike@observium.org wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> Default time to live for cache or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi,
No different, still having the same issue even after changing it to 300 :(
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov mike@observium.org wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> *Default time to live for cache* or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hi,
Its showing alert_status as 0
Regards
Simon
On 17 Feb 2017, at 10:51, Mike Stupalov mike@observium.org wrote:
Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi,
No different, still having the same issue even after changing it to 300 :(
<alertcache3.jpg>
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> Default time to live for cache or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/_______________________________________________ observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/

Oh, I'm wrong with query :)
SELECT * FROM `alert_table` WHERE `alert_status` = 0;
But anyway this mean, you have one Failed alert entry.. but it not displayed in alerts page :/
..and caching here not to blame
On Fri, Feb 17, 2017 at 2:04 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi,
Its showing alert_status as 0
Regards
Simon
On 17 Feb 2017, at 10:51, Mike Stupalov mike@observium.org wrote:
Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi,
No different, still having the same issue even after changing it to 300 :(
<alertcache3.jpg>
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov mike@observium.org wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> *Default time to live for cache* or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/

The is 1 entry but the alerts page show nothing?
HOWEVER I’ve just rebuild the alerts incase it was something stupid like that (I HAVNT CHANGED ANYTHING PROMISE)
I then re-ran the query and now the results showing nothing And after 5mins the homepage now shows 0 Fail ?
Strange? Maybe a cache bug with the alerts, do they need to be rebuild maybe?
Simon
On 17 Feb 2017, at 11:13, Mike Stupalov mike@observium.org wrote:
Oh, I'm wrong with query :)
SELECT * FROM `alert_table` WHERE `alert_status` = 0;
But anyway this mean, you have one Failed alert entry.. but it not displayed in alerts page :/
..and caching here not to blame
On Fri, Feb 17, 2017 at 2:04 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi,
Its showing alert_status as 0
Regards
Simon
<alertcache4.jpg>
On 17 Feb 2017, at 10:51, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi,
No different, still having the same issue even after changing it to 300 :(
<alertcache3.jpg>
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> Default time to live for cache or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/_______________________________________________ observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/
-- Mike Stupalov http://observium.org/ http://observium.org/

Also strangely enough
The device id 40 is a server which we have now turned off as its obsolete and have upgraded to a new one
I ticked the box saying ‘Disable' and ticked the box saying 'Device ignore’
Will this matter?
Simon
On 17 Feb 2017, at 11:25, Simon Mousey Smith simonsmith5521@gmail.com wrote:
The is 1 entry but the alerts page show nothing?
<alertcache5.jpg> HOWEVER I’ve just rebuild the alerts incase it was something stupid like that (I HAVNT CHANGED ANYTHING PROMISE)
I then re-ran the query and now the results showing nothing And after 5mins the homepage now shows 0 Fail ?
Strange? Maybe a cache bug with the alerts, do they need to be rebuild maybe?
Simon
On 17 Feb 2017, at 11:13, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Oh, I'm wrong with query :)
SELECT * FROM `alert_table` WHERE `alert_status` = 0;
But anyway this mean, you have one Failed alert entry.. but it not displayed in alerts page :/
..and caching here not to blame
On Fri, Feb 17, 2017 at 2:04 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi,
Its showing alert_status as 0
Regards
Simon
<alertcache4.jpg>
On 17 Feb 2017, at 10:51, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi,
No different, still having the same issue even after changing it to 300 :(
<alertcache3.jpg>
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov <mike@observium.org mailto:mike@observium.org> wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> Default time to live for cache or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith <simonsmith5521@gmail.com mailto:simonsmith5521@gmail.com> wrote: Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/_______________________________________________ observium mailing list observium@observium.org mailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov http://observium.org/ http://observium.org/
-- Mike Stupalov http://observium.org/ http://observium.org/

I have observed the same strange issue last week. I think the problem is when the alert is ongoing and the port/bgp session/whatever is deleted from Observium by polling.
By example : Alert on port down. We remove the port on the router (and Observium via polling). But the alert remains in database. After manually rebuild the alert checker, the ghost alert is remove from the system :-)
Johann
2017-02-17 12:25 GMT+01:00 Simon Mousey Smith simonsmith5521@gmail.com:
The is 1 entry but the alerts page show nothing?
HOWEVER I’ve just rebuild the alerts incase it was something stupid like that (I HAVNT CHANGED ANYTHING PROMISE)
I then re-ran the query and now the results showing nothing And after 5mins the homepage now shows 0 Fail ?
Strange? Maybe a cache bug with the alerts, do they need to be rebuild maybe?
Simon
On 17 Feb 2017, at 11:13, Mike Stupalov mike@observium.org wrote:
Oh, I'm wrong with query :)
SELECT * FROM `alert_table` WHERE `alert_status` = 0;
But anyway this mean, you have one Failed alert entry.. but it not displayed in alerts page :/
..and caching here not to blame
On Fri, Feb 17, 2017 at 2:04 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi,
Its showing alert_status as 0
Regards
Simon
<alertcache4.jpg>
On 17 Feb 2017, at 10:51, Mike Stupalov mike@observium.org wrote:
Not sure then that a problem generally in cache..
Show output from your mysql server:
SELECT `alert_status` FROM `alert_table` WHERE `alert_status` = 0;
On Fri, Feb 17, 2017 at 12:12 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi,
No different, still having the same issue even after changing it to 300 :(
<alertcache3.jpg>
Regards
Simon
On 16 Feb 2017, at 19:01, Mike Stupalov mike@observium.org wrote:
Hi,
cache TTL is 600s (10min).
If your alert was gone in this period, that you still will see Fail counter in overview, but in alerts list in not exist.
Try to set default TTL to 5min in Global Settings -> Edit -> Web UI -> *Default time to live for cache* or in config.php:
$config['cache']['ttl'] = 300;
On Thu, Feb 16, 2017 at 3:15 PM, Simon Mousey Smith < simonsmith5521@gmail.com> wrote:
Hi All,
Im not sure if other people are having this issue or not, but since the caching has gone into Observium my alerts tab hasnt been working correctly?
I’ve been getting the alerts perfectly fine! But the tabs are wrong?
Attached shows the home page which shows I have an alerts FAIL, however when i go into the alerts page I have none?
Also I haven’t been notified of a FAIL alert either?
Caching bug maybe?
Regards
Simon
<alertcache1.jpg><alertcache2.jpg>
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium https://urldefense.proofpoint.com/v2/url?u=http-3A__postman.memetic.org_cgi-2Dbin_mailman_listinfo_observium&d=DwMFaQ&c=JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64BVW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s=jozSZuqalON20KWJ3eeFH0Lt9ZHi9eey3HcyqHATjDg&e=
-- Mike Stupalov http://observium.org/ https://urldefense.proofpoint.com/v2/url?u=http-3A__observium.org_&d=DwMFaQ&c=JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64BVW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s=wu33oMCj2VFjhuUFYHxjD66wYXOyMCG0zPnSJeOnYbw&e= _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium https://urldefense.proofpoint.com/v2/url?u=http-3A__postman.memetic.org_cgi-2Dbin_mailman_listinfo_observium&d=DwMFaQ&c=JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64BVW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s=jozSZuqalON20KWJ3eeFH0Lt9ZHi9eey3HcyqHATjDg&e=
-- Mike Stupalov http://observium.org/ https://urldefense.proofpoint.com/v2/url?u=http-3A__observium.org_&d=DwMFaQ&c=JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64BVW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s=wu33oMCj2VFjhuUFYHxjD66wYXOyMCG0zPnSJeOnYbw&e=
-- Mike Stupalov http://observium.org/ https://urldefense.proofpoint.com/v2/url?u=http-3A__observium.org_&d=DwMFaQ&c=JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64BVW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s=wu33oMCj2VFjhuUFYHxjD66wYXOyMCG0zPnSJeOnYbw&e=
observium mailing list observium@observium.org https://urldefense.proofpoint.com/v2/url?u=http-3A__postman. memetic.org_cgi-2Dbin_mailman_listinfo_observium&d=DwIGaQ&c= JK4-m4bpY8IiuErTs7BTrA&r=B97klcLQm5Jqb6w7uYcb6khPznK64B VW1kslOzg9W04&m=iwCXoM-vGbuXAGCCfW2eh8psYB6XSRxYeDtEU_OY-zE&s= jozSZuqalON20KWJ3eeFH0Lt9ZHi9eey3HcyqHATjDg&e=
participants (3)
-
Johann Mallet
-
Mike Stupalov
-
Simon Mousey Smith