
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device using the WebUI, we get "Could not reach ServerName with given SNMP parameters using v2c."
However adding a device from the command line with add_device.php and the same parameters works fine. Any suggestions welcome.
Regards
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/

Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device using the WebUI, we get “Could not reach ServerName with given SNMP parameters using v2c.”
However adding a device from the command line with add_device.php and the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk https://www.it.ox.ac.uk/
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
[cid:image001.png@01D2DDF9.1998B880]
Regards
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk https://www.it.ox.ac.uk/
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
--
Mike Stupalov
Observium Limited, http://observium.org
_______________________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Try to add the device with the whole FQDN: hostname.domain.com
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell richard.wigzell@it.ox.ac.uk:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
Regards
[image: cid:image001.jpg@01CE9215.D39244B0] https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.uk https://www.it.ox.ac.uk/
observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
--
Mike Stupalov
Observium Limited, http://observium.org
observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hello, this has the same result I am afraid.
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Markus Klock Sent: 05 June 2017 12:49 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.comhttp://hostname.domain.com
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk>:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
[cid:image003.png@01D2DE05.9FE47D00]
Regards
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
-----Original Message----- From: observium [mailto:observium-bounces@observium.orgmailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk https://www.it.ox.ac.uk/
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
--
Mike Stupalov
Observium Limited, http://observium.org
_______________________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Please show command line which you used for add device (from console).
Richard Wigzell wrote:
Hello, this has the same result I am afraid.
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk https://www.it.ox.ac.uk/
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Markus Klock *Sent:* 05 June 2017 12:49 *To:* Observium observium@observium.org *Subject:* Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com http://hostname.domain.com
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell <richard.wigzell@it.ox.ac.uk mailto:richard.wigzell@it.ox.ac.uk>:
Hello, I have updated to 17.6.8616 and have the same results. Here is a screenshot as requested. Regards cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> *Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN *T:* 01865 616282 www.it.ox.ac.uk <https://www.it.ox.ac.uk/> -----Original Message----- From: observium [mailto:observium-bounces@observium.org <mailto:observium-bounces@observium.org>] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium <observium@observium.org <mailto:observium@observium.org>> Subject: Re: [Observium] Unable to Add Device from Web UI Hi, please update to latest rolling (trunk) and check again. Please show add device page screenshot (right after try to add), if you still not able add device from wui. Richard Wigzell wrote: > > Hello, hope someone can help. > > > > We are running 17.5.8587 rolling and we are unable to add a device > using the WebUI, we get “Could not reach ServerName with given SNMP > parameters using v2c.” > > > > However adding a device from the command line with add_device.php and > the same parameters works fine. Any suggestions welcome. > > > > Regards > > > > > > > > cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> > > > > *Richard Wigzell* > Networks, Security and Server Specialist IT Services | University of > Oxford > > 13 Banbury Road, Oxford OX2 6NN > > > *T:* 01865 616282 > www.it.ox.ac.uk <http://www.it.ox.ac.uk> <https://www.it.ox.ac.uk/> > > > > > > _______________________________________________ > observium mailing list > observium@observium.org <mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Mike Stupalov Observium Limited, http://observium.org _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hello, I use the below with the same hostname (FQDN or Short) and SNMP Community name and it works fine.
/opt/observium# ./add_device.php SomeHost SomeCommunity v2c
Regards
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 05 June 2017 14:36 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
Please show command line which you used for add device (from console).
Richard Wigzell wrote:
Hello, this has the same result I am afraid.
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk https://www.it.ox.ac.uk/
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Markus Klock *Sent:* 05 June 2017 12:49 *To:* Observium observium@observium.org *Subject:* Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com http://hostname.domain.com
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell <richard.wigzell@it.ox.ac.uk mailto:richard.wigzell@it.ox.ac.uk>:
Hello, I have updated to 17.6.8616 and have the same results. Here is a screenshot as requested. Regards cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> *Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN *T:* 01865 616282 www.it.ox.ac.uk <https://www.it.ox.ac.uk/> -----Original Message----- From: observium [mailto:observium-bounces@observium.org <mailto:observium-bounces@observium.org>] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium <observium@observium.org <mailto:observium@observium.org>> Subject: Re: [Observium] Unable to Add Device from Web UI Hi, please update to latest rolling (trunk) and check again. Please show add device page screenshot (right after try to add), if you still not able add device from wui. Richard Wigzell wrote: > > Hello, hope someone can help. > > > > We are running 17.5.8587 rolling and we are unable to add a
device
> using the WebUI, we get “Could not reach ServerName with given
SNMP
> parameters using v2c.” > > > > However adding a device from the command line with add_device.php and > the same parameters works fine. Any suggestions welcome. > > > > Regards > > > > > > > > cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> > > > > *Richard Wigzell* > Networks, Security and Server Specialist IT Services |
University of
> Oxford > > 13 Banbury Road, Oxford OX2 6NN > > > *T:* 01865 616282 > www.it.ox.ac.uk <http://www.it.ox.ac.uk>
> > > > > > _______________________________________________ > observium mailing list > observium@observium.org <mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium -- Mike Stupalov Observium Limited, http://observium.org _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov Observium Limited, http://observium.org _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

CentOS/RHEL/Scientific Linux?
adam
On 2017-06-05 14:11, Richard Wigzell wrote:
Hello, this has the same result I am afraid.
[1]
RICHARD WIGZELL Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [1]
FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF Markus Klock SENT: 05 June 2017 12:49 TO: Observium observium@observium.org SUBJECT: Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com [6]
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell richard.wigzell@it.ox.ac.uk:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
Regards
[1]
RICHARD WIGZELL Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [1]
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given
SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php
and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 [2] <https://www.it.ox.ac.uk/
[1]>
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University
of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.uk [3] <https://www.it.ox.ac.uk/ [1]>
observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
--
Mike Stupalov
Observium Limited, http://observium.org [5]
observium mailing list
observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Links:
[1] https://www.it.ox.ac.uk/ [2] cid:image001.jpg@01CE9215.D39244B0 [3] http://www.it.ox.ac.uk [4] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [5] http://observium.org [6] http://hostname.domain.com _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Hello, it is Debian 8.8 running 3.16.43-2 (2017-04-30) x86_64 GNU/Linux.
[cid:image001.png@01D2DE0F.F1DC7B80]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 05 June 2017 15:03 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
CentOS/RHEL/Scientific Linux?
adam
On 2017-06-05 14:11, Richard Wigzell wrote:
Hello, this has the same result I am afraid.
[1]
RICHARD WIGZELL
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [1]
FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF
Markus Klock
SENT: 05 June 2017 12:49
TO: Observium <observium@observium.orgmailto:observium@observium.org>
SUBJECT: Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com [6]
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell
<richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk>:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
Regards
[1]
RICHARD WIGZELL
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [1]
-----Original Message-----
From: observium [mailto:observium-bounces@observium.org] On Behalf Of
Mike Stupalov
Sent: 03 June 2017 14:01
To: Observium <observium@observium.orgmailto:observium@observium.org>
Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if
you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given
SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php
and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 [2] <https://www.it.ox.ac.uk/
[1]>
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University
of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [3] <https://www.it.ox.ac.uk/ [1]https://www.it.ox.ac.uk/%20%5b1%5d>
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
--
Mike Stupalov
Observium Limited, http://observium.org [5]
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Links:
[2] cid:image001.jpg@01CE9215.D39244B0
[4] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

SELinux enabled and/or some smartypants restricted the binaries that PHP can run in the PHP config?
adam.
On 05/06/2017 15:26:30, Richard Wigzell richard.wigzell@it.ox.ac.uk wrote: Hello, it is Debian 8.8 running 3.16.43-2 (2017-04-30) x86_64 GNU/Linux. [cid:image001.jpg@01CE9215.D39244B0] [https://www.it.ox.ac.uk/] Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [https://www.it.ox.ac.uk/] -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 05 June 2017 15:03 To: Observium observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI CentOS/RHEL/Scientific Linux? adam On 2017-06-05 14:11, Richard Wigzell wrote:
Hello, this has the same result I am afraid.
[1]
RICHARD WIGZELL Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [http://www.it.ox.ac.uk] [1]
FROM: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] ON BEHALF OF Markus Klock SENT: 05 June 2017 12:49 TO: Observium <observium@observium.org [mailto:observium@observium.org]> SUBJECT: Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com [6]
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell <richard.wigzell@it.ox.ac.uk [mailto:richard.wigzell@it.ox.ac.uk]>:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
Regards
[1]
RICHARD WIGZELL Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.uk [http://www.it.ox.ac.uk] [1]
-----Original Message----- From: observium [mailto:observium-bounces@observium.org [mailto:observium-bounces@observium.org]] On Behalf Of Mike Stupalov Sent: 03 June 2017 14:01 To: Observium <observium@observium.org [mailto:observium@observium.org]> Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given
SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php
and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 [cid:image001.jpg@01CE9215.D39244B0] [2] <https://www.it.ox.ac.uk/
[1]>
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University
of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.uk [http://www.it.ox.ac.uk] [3] <https://www.it.ox.ac.uk/ [1] [https://www.it.ox.ac.uk/%20%5b1%5d%5D%3E
observium mailing list
observium@observium.org [mailto:observium@observium.org]
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--
Mike Stupalov
Observium Limited, http://observium.org [http://observium.org] [5]
observium mailing list
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http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium] [4]
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Links:
[1] https://www.it.ox.ac.uk/ [https://www.it.ox.ac.uk/] [2] cid:image001.jpg@01CE9215.D39244B0 [cid:image001.jpg@01CE9215.D39244B0] [3] http://www.it.ox.ac.uk [http://www.it.ox.ac.uk] [4] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium] [5] http://observium.org [http://observium.org] [6] http://hostname.domain.com [http://hostname.domain.com] _______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]
_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

Hello, SELinux is not installed and none of the php config files have been changed since March, at which time this was not an issue.
Regards
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 05 June 2017 15:28 To: observium@observium.org Subject: Re: [Observium] Unable to Add Device from Web UI
SELinux enabled and/or some smartypants restricted the binaries that PHP can run in the PHP config?
adam.
On 05/06/2017 15:26:30, Richard Wigzell <richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk> wrote:
Hello, it is Debian 8.8 running 3.16.43-2 (2017-04-30) x86_64 GNU/Linux.
[cid:image001.png@01D2DE0F.F1DC7B80]
[cid:image001.jpg@01CE9215.D39244B0]https://www.it.ox.ac.uk/
Richard Wigzell Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN
T: 01865 616282 www.it.ox.ac.ukhttps://www.it.ox.ac.uk/
-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 05 June 2017 15:03 To: Observium <observium@observium.orgmailto:observium@observium.org> Subject: Re: [Observium] Unable to Add Device from Web UI
CentOS/RHEL/Scientific Linux?
adam
On 2017-06-05 14:11, Richard Wigzell wrote:
Hello, this has the same result I am afraid.
[1]
RICHARD WIGZELL
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [1]
FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF
Markus Klock
SENT: 05 June 2017 12:49
TO: Observium <observium@observium.orgmailto:observium@observium.org>
SUBJECT: Re: [Observium] Unable to Add Device from Web UI
Try to add the device with the whole FQDN: hostname.domain.com [6]
/Markus
2017-06-05 13:41 GMT+02:00 Richard Wigzell
<richard.wigzell@it.ox.ac.ukmailto:richard.wigzell@it.ox.ac.uk>:
Hello, I have updated to 17.6.8616 and have the same results.
Here is a screenshot as requested.
Regards
[1]
RICHARD WIGZELL
Networks, Security and Server Specialist IT Services | University of
Oxford
13 Banbury Road, Oxford OX2 6NN
T: 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [1]
-----Original Message-----
From: observium [mailto:observium-bounces@observium.org] On Behalf Of
Mike Stupalov
Sent: 03 June 2017 14:01
To: Observium <observium@observium.orgmailto:observium@observium.org>
Subject: Re: [Observium] Unable to Add Device from Web UI
Hi,
please update to latest rolling (trunk) and check again.
Please show add device page screenshot (right after try to add), if
you still not able add device from wui.
Richard Wigzell wrote:
Hello, hope someone can help.
We are running 17.5.8587 rolling and we are unable to add a device
using the WebUI, we get “Could not reach ServerName with given
SNMP
parameters using v2c.”
However adding a device from the command line with add_device.php
and
the same parameters works fine. Any suggestions welcome.
Regards
cid:image001.jpg@01CE9215.D39244B0 [2] <https://www.it.ox.ac.uk/
[1]>
*Richard Wigzell*
Networks, Security and Server Specialist IT Services | University
of
Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282
www.it.ox.ac.ukhttp://www.it.ox.ac.uk [3] <https://www.it.ox.ac.uk/ [1]https://www.it.ox.ac.uk/%20%5b1%5d>
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
--
Mike Stupalov
Observium Limited, http://observium.org [5]
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4]
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Links:
[2] cid:image001.jpg@01CE9215.D39244B0
[4] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________
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But how about, you sure that you use exactly same community string in cli and wui? :)
Try copy/paste community from cli to gui..
And last questions.. your browser use an proxy? try to use other browser..
Currently I not found any "possible" issues for such behavior :/
Richard Wigzell wrote:
Hello, SELinux is not installed and none of the php config files have been changed since March, at which time this was not an issue.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk https://www.it.ox.ac.uk/
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Adam Armstrong *Sent:* 05 June 2017 15:28 *To:* observium@observium.org *Subject:* Re: [Observium] Unable to Add Device from Web UI
SELinux enabled and/or some smartypants restricted the binaries that PHP can run in the PHP config?
adam.
On 05/06/2017 15:26:30, Richard Wigzell <richard.wigzell@it.ox.ac.uk <mailto:richard.wigzell@it.ox.ac.uk>> wrote: Hello, it is Debian 8.8 running 3.16.43-2 (2017-04-30) x86_64 GNU/Linux. cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> *Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN *T:* 01865 616282 www.it.ox.ac.uk <https://www.it.ox.ac.uk/> -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong Sent: 05 June 2017 15:03 To: Observium <observium@observium.org <mailto:observium@observium.org>> Subject: Re: [Observium] Unable to Add Device from Web UI CentOS/RHEL/Scientific Linux? adam On 2017-06-05 14:11, Richard Wigzell wrote: > Hello, this has the same result I am afraid. > > [1] > > RICHARD WIGZELL > Networks, Security and Server Specialist IT Services | University of > Oxford > > 13 Banbury Road, Oxford OX2 6NN > > T: 01865 616282 > www.it.ox.ac.uk <http://www.it.ox.ac.uk> [1] > > FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF > Markus Klock > SENT: 05 June 2017 12:49 > TO: Observium <observium@observium.org <mailto:observium@observium.org>> > SUBJECT: Re: [Observium] Unable to Add Device from Web UI > > Try to add the device with the whole FQDN: hostname.domain.com [6] > > /Markus > > 2017-06-05 13:41 GMT+02:00 Richard Wigzell > <richard.wigzell@it.ox.ac.uk <mailto:richard.wigzell@it.ox.ac.uk>>: > >> Hello, I have updated to 17.6.8616 and have the same results. >> >> Here is a screenshot as requested. >> >> Regards >> >> [1] >> >> RICHARD WIGZELL >> Networks, Security and Server Specialist IT Services | University of >> Oxford >> >> 13 Banbury Road, Oxford OX2 6NN >> >> T: 01865 616282 >> www.it.ox.ac.uk <http://www.it.ox.ac.uk> [1] >> >> -----Original Message----- >> From: observium [mailto:observium-bounces@observium.org] On Behalf Of >> Mike Stupalov >> Sent: 03 June 2017 14:01 >> To: Observium <observium@observium.org <mailto:observium@observium.org>> >> Subject: Re: [Observium] Unable to Add Device from Web UI >> >> Hi, >> >> please update to latest rolling (trunk) and check again. >> >> Please show add device page screenshot (right after try to add), if >> you still not able add device from wui. >> >> Richard Wigzell wrote: >> >>> >> >>> Hello, hope someone can help. >> >>> >> >>> >> >>> >> >>> We are running 17.5.8587 rolling and we are unable to add a device >> >> >>> using the WebUI, we get “Could not reach ServerName with given >> SNMP >> >>> parameters using v2c.” >> >>> >> >>> >> >>> >> >>> However adding a device from the command line with add_device.php >> and >> >>> the same parameters works fine. Any suggestions welcome. >> >>> >> >>> >> >>> >> >>> Regards >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> cid:image001.jpg@01CE9215.D39244B0 [2] <https://www.it.ox.ac.uk/ >> [1]> >> >>> >> >>> >> >>> >> >>> *Richard Wigzell* >> >>> Networks, Security and Server Specialist IT Services | University >> of >> >>> Oxford >> >>> >> >>> 13 Banbury Road, Oxford OX2 6NN >> >>> >> >>> >> >>> *T:* 01865 616282 >> >>> www.it.ox.ac.uk <http://www.it.ox.ac.uk> [3] <https://www.it.ox.ac.uk/ [1] <https://www.it.ox.ac.uk/%20%5b1%5d>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> _______________________________________________ >> >>> observium mailing list >> >>> observium@observium.org <mailto:observium@observium.org> >> >>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4] >> >> -- >> >> Mike Stupalov >> >> Observium Limited, http://observium.org [5] >> >> _______________________________________________ >> >> observium mailing list >> >> observium@observium.org <mailto:observium@observium.org> >> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [4] >> >> _______________________________________________ >> observium mailing list >> observium@observium.org <mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > Links: > ------ > [1] https://www.it.ox.ac.uk/ > [2] cid:image001.jpg@01CE9215.D39244B0 > [3] http://www.it.ox.ac.uk > [4] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > [5] http://observium.org > [6] http://hostname.domain.com > _______________________________________________ > observium mailing list > observium@observium.org <mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Yeah, I tested adding from web and it worked fine.
Not really sure where the issue could be unless the community is wrong.
Does "svn status" show any locally modified files?
Adam.
Sent from BlueMail
On 5 Jun 2017, 18:57, at 18:57, Mike Stupalov mike@observium.org wrote:
But how about, you sure that you use exactly same community string in cli and wui? :)
Try copy/paste community from cli to gui..
And last questions.. your browser use an proxy? try to use other browser..
Currently I not found any "possible" issues for such behavior :/
Richard Wigzell wrote:
Hello, SELinux is not installed and none of the php config files have been changed since March, at which time this was not an issue.
Regards
cid:image001.jpg@01CE9215.D39244B0 https://www.it.ox.ac.uk/
*Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford
13 Banbury Road, Oxford OX2 6NN
*T:* 01865 616282 www.it.ox.ac.uk https://www.it.ox.ac.uk/
*From:*observium [mailto:observium-bounces@observium.org] *On Behalf Of *Adam Armstrong *Sent:* 05 June 2017 15:28 *To:* observium@observium.org *Subject:* Re: [Observium] Unable to Add Device from Web UI
SELinux enabled and/or some smartypants restricted the binaries that PHP can run in the PHP config?
adam.
On 05/06/2017 15:26:30, Richard Wigzell <richard.wigzell@it.ox.ac.uk
mailto:richard.wigzell@it.ox.ac.uk>
wrote: Hello, it is Debian 8.8 running 3.16.43-2 (2017-04-30) x86_64 GNU/Linux. cid:image001.jpg@01CE9215.D39244B0 <https://www.it.ox.ac.uk/> *Richard Wigzell* Networks, Security and Server Specialist IT Services | University of Oxford 13 Banbury Road, Oxford OX2 6NN *T:* 01865 616282 www.it.ox.ac.uk <https://www.it.ox.ac.uk/> -----Original Message----- From: observium [mailto:observium-bounces@observium.org] On
Behalf
Of Adam Armstrong Sent: 05 June 2017 15:03 To: Observium <observium@observium.org <mailto:observium@observium.org>> Subject: Re: [Observium] Unable to Add Device from Web UI CentOS/RHEL/Scientific Linux? adam On 2017-06-05 14:11, Richard Wigzell wrote: > Hello, this has the same result I am afraid. > > [1] > > RICHARD WIGZELL > Networks, Security and Server Specialist IT Services |
University of
> Oxford > > 13 Banbury Road, Oxford OX2 6NN > > T: 01865 616282 > www.it.ox.ac.uk <http://www.it.ox.ac.uk> [1] > > FROM: observium [mailto:observium-bounces@observium.org] ON BEHALF OF > Markus Klock > SENT: 05 June 2017 12:49 > TO: Observium <observium@observium.org <mailto:observium@observium.org>> > SUBJECT: Re: [Observium] Unable to Add Device from Web UI > > Try to add the device with the whole FQDN: hostname.domain.com
[6]
> > /Markus > > 2017-06-05 13:41 GMT+02:00 Richard Wigzell > <richard.wigzell@it.ox.ac.uk
mailto:richard.wigzell@it.ox.ac.uk>:
> >> Hello, I have updated to 17.6.8616 and have the same results. >> >> Here is a screenshot as requested. >> >> Regards >> >> [1] >> >> RICHARD WIGZELL >> Networks, Security and Server Specialist IT Services | University of >> Oxford >> >> 13 Banbury Road, Oxford OX2 6NN >> >> T: 01865 616282 >> www.it.ox.ac.uk <http://www.it.ox.ac.uk> [1] >> >> -----Original Message----- >> From: observium [mailto:observium-bounces@observium.org] On Behalf Of >> Mike Stupalov >> Sent: 03 June 2017 14:01 >> To: Observium <observium@observium.org <mailto:observium@observium.org>> >> Subject: Re: [Observium] Unable to Add Device from Web UI >> >> Hi, >> >> please update to latest rolling (trunk) and check again. >> >> Please show add device page screenshot (right after try to
add), if
>> you still not able add device from wui. >> >> Richard Wigzell wrote: >> >>> >> >>> Hello, hope someone can help. >> >>> >> >>> >> >>> >> >>> We are running 17.5.8587 rolling and we are unable to add a
device
>> >> >>> using the WebUI, we get “Could not reach ServerName with
given
>> SNMP >> >>> parameters using v2c.” >> >>> >> >>> >> >>> >> >>> However adding a device from the command line with
add_device.php
>> and >> >>> the same parameters works fine. Any suggestions welcome. >> >>> >> >>> >> >>> >> >>> Regards >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> >> >>> cid:image001.jpg@01CE9215.D39244B0 [2]
>> [1]> >> >>> >> >>> >> >>> >> >>> *Richard Wigzell* >> >>> Networks, Security and Server Specialist IT Services |
University
>> of >> >>> Oxford >> >>> >> >>> 13 Banbury Road, Oxford OX2 6NN >> >>> >> >>> >> >>> *T:* 01865 616282 >> >>> www.it.ox.ac.uk <http://www.it.ox.ac.uk> [3] <https://www.it.ox.ac.uk/ [1]
https://www.it.ox.ac.uk/%20%5b1%5d>
>> >>> >> >>> >> >>> >> >>> >> >>> >> >>> _______________________________________________ >> >>> observium mailing list >> >>> observium@observium.org <mailto:observium@observium.org> >> >>> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
[4]
>> >> -- >> >> Mike Stupalov >> >> Observium Limited, http://observium.org [5] >> >> _______________________________________________ >> >> observium mailing list >> >> observium@observium.org <mailto:observium@observium.org> >> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
[4]
>> >> _______________________________________________ >> observium mailing list >> observium@observium.org <mailto:observium@observium.org> >> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium > > > > Links: > ------ > [1] https://www.it.ox.ac.uk/ > [2] cid:image001.jpg@01CE9215.D39244B0 > [3] http://www.it.ox.ac.uk > [4]
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
> [5] http://observium.org > [6] http://hostname.domain.com > _______________________________________________ > observium mailing list > observium@observium.org <mailto:observium@observium.org> > http://postman.memetic.org/cgi-bin/mailman/listinfo/observium _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
-- Mike Stupalov Observium Limited, http://observium.org
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
participants (5)
-
Adam Armstrong
-
Adam Armstrong
-
Markus Klock
-
Mike Stupalov
-
Richard Wigzell