Problems with Customer graphs since upgrading
Was it you who also reported this the other day, or are you the second person?
I just faked up a port description, and it seems to be working for me :
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Shawn L via observium Sent: 15 April 2020 13:05 To: observium@observium.org Cc: Shawn L shawnl@up.net Subject: [Observium] Problems with Customer graphs since upgrading
Upgraded to 20.3.10324 (18th March 2020) yesterday. When I go to Ports -> Customers (which worked before I upgraded) I see the attached image.
If I hover on the port or device, the correct graph comes up. Other graphs under Ports -> Transit for example work fine. I don't believe we've customized the customer graphs at all, I was always under the impression Observium auto generated all of that.
Interestingly, I can click one of the red graphs, and it'll load fine on the new page.
Anyone have any ideas on how to troubleshoot this? This is the first time in years that an observium update didn't go as planned for us.
thanks
Stupid mail client!
It seems to be working for me :
http://web.observium.org/~adama/snaps/chrome_2020-04-15_14-40-04.png
Can you give me access to the web ui on this install?
Thanks,
Adam.
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Adam Armstrong via observium Sent: 15 April 2020 14:41 To: 'Observium' observium@observium.org Cc: Adam Armstrong adama@observium.org Subject: Re: [Observium] Problems with Customer graphs since upgrading
Was it you who also reported this the other day, or are you the second person?
I just faked up a port description, and it seems to be working for me :
From: observium [ mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org] On Behalf Of Shawn L via observium Sent: 15 April 2020 13:05 To: mailto:observium@observium.org observium@observium.org Cc: Shawn L < mailto:shawnl@up.net shawnl@up.net> Subject: [Observium] Problems with Customer graphs since upgrading
Upgraded to 20.3.10324 (18th March 2020) yesterday. When I go to Ports -> Customers (which worked before I upgraded) I see the attached image.
If I hover on the port or device, the correct graph comes up. Other graphs under Ports -> Transit for example work fine. I don't believe we've customized the customer graphs at all, I was always under the impression Observium auto generated all of that.
Interestingly, I can click one of the red graphs, and it'll load fine on the new page.
Anyone have any ideas on how to troubleshoot this? This is the first time in years that an observium update didn't go as planned for us.
thanks
I checked our setup, we don't use the customer tag often, but ours is also showing the red blank graph
mousing overt the device name and port number shows device graphs and port graphs respectively We are on 20.4.10344 (rolling)
On 15 Apr 2020, at 15:40, Adam Armstrong via observium observium@observium.org wrote:
Was it you who also reported this the other day, or are you the second person?
I just faked up a port description, and it seems to be working for me :
From: observium [mailto:observium-bounces@observium.org mailto:observium-bounces@observium.org] On Behalf Of Shawn L via observium Sent: 15 April 2020 13:05 To: observium@observium.org mailto:observium@observium.org Cc: Shawn L <shawnl@up.net mailto:shawnl@up.net> Subject: [Observium] Problems with Customer graphs since upgrading
Upgraded to 20.3.10324 (18th March 2020) yesterday. When I go to Ports -> Customers (which worked before I upgraded) I see the attached image.
If I hover on the port or device, the correct graph comes up. Other graphs under Ports -> Transit for example work fine. I don't believe we've customized the customer graphs at all, I was always under the impression Observium auto generated all of that.
Interestingly, I can click one of the red graphs, and it'll load fine on the new page.
Anyone have any ideas on how to troubleshoot this? This is the first time in years that an observium update didn't go as planned for us.
thanks
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participants (3)
-
Adam Armstrong -
Lyndon Labuschagne -
Shawn L