Landing page goes blank if upgraded from 9556 to 9558
Hi Adam
Below is my landing page on version 9556
After upgrade to 9558 it is just blank?
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms
Did you also update the database? ./discovery.php -u /Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium < observium@observium.org>:
Hi Adam
Below is my landing page on version 9556
After upgrade to 9558 it is just blank?
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website < http://www.convergedgroup.net/%3E | company blog < http://www.convergedgroup.net/blog/%3E | linkedin < http://www.linkedin.com/company/converged-telecoms%3E _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi Markus
Yes I did
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
https://goo.gl/maps/WHe3soT1fHm map | http://www.convergedgroup.net/ website | http://www.convergedgroup.net/blog/ company blog | http://www.linkedin.com/company/converged-telecoms linkedin
CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you.
DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated.
From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Did you also update the database? ./discovery.php -u
/Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium observium@observium.org:
Hi Adam
Below is my landing page on version 9556
After upgrade to 9558 it is just blank?
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms
_______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Are there any errors on the javascript console?
adam. On 2018-11-07 15:28:40, Pieter Meyer via observium observium@observium.org wrote: Hi Markus Yes I did Regards Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map [https://goo.gl/maps/WHe3soT1fHm%5D%7C website [http://www.convergedgroup.net/] | company blog [http://www.convergedgroup.net/blog/] | linkedin [http://www.linkedin.com/company/converged-telecoms] CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you. DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated. From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558 Did you also update the database? ./discovery.php -u /Markus Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.org [mailto:observium@observium.org]>: Hi Adam Below is my landing page on version 9556 After upgrade to 9558 it is just blank? Regards Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map <https://goo.gl/maps/WHe3soT1fHm [https://goo.gl/maps/WHe3soT1fHm%5D%3E | website <http://www.convergedgroup.net/ [http://www.convergedgroup.net/%5D%3E%C2%A0 | company blog <http://www.convergedgroup.net/blog/ [http://www.convergedgroup.net/blog/%5D%3E%C2%A0 | linkedin <http://www.linkedin.com/company/converged-telecoms [http://www.linkedin.com/company/converged-telecoms%5D%3E _______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]
Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest).
Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php).
[cid:image001.png@01D47741.395C31F0]
Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data).
Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue?
I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe.
Cheers :)
Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium observium-bounces@observium.org On Behalf Of Adam Armstrong via observium Sent: 07 November 2018 15:40 To: Pieter Meyer via observium observium@observium.org Cc: Adam Armstrong adama@memetic.org Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
WARNING: This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments.
________________________________
Are there any errors on the javascript console?
adam.
On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi Markus
Yes I did
Regards [cid:image001.jpg@01D476BF.4D61C070]
Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map https://goo.gl/maps/WHe3soT1fHm | websitehttp://www.convergedgroup.net/ | company bloghttp://www.convergedgroup.net/blog/ | linkedinhttp://www.linkedin.com/company/converged-telecoms
CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you.
DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated.
From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.netmailto:pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Did you also update the database? ./discovery.php -u /Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org>:
Hi Adam
Below is my landing page on version 9556
[cid:image001.png@01D476BD.C9B3B040]
After upgrade to 9558 it is just blank?
[cid:image002.png@01D476BD.C9B3B040]
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms _______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi Robert,
We've removed the old front page and replaced it with a dynamic dashboard.
We try to convert whatever layout of old front page you have to the new structure, but perhaps I've missed our a module or two.
Can you show me the config that you had for the front page?
Perhaps there's some legacy config that needs to be copied over (if we can).
We actually still use the global config variables for some of the widgets, because in-widget config is not yet ready.
I converted minigraphs and micrographs over, is there another type that I missed?
Adam.
Sent from BlueMail
On 8 Nov 2018, 08:58, at 08:58, Robert Williams via observium observium@observium.org wrote:
Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest).
Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php).
[cid:image001.png@01D47741.395C31F0]
Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data).
Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue?
I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe.
Cheers :)
Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium observium-bounces@observium.org On Behalf Of Adam Armstrong via observium Sent: 07 November 2018 15:40 To: Pieter Meyer via observium observium@observium.org Cc: Adam Armstrong adama@memetic.org Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
WARNING: This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments.
Are there any errors on the javascript console?
adam.
On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi Markus
Yes I did
Regards [cid:image001.jpg@01D476BF.4D61C070]
Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map https://goo.gl/maps/WHe3soT1fHm | websitehttp://www.convergedgroup.net/ | company bloghttp://www.convergedgroup.net/blog/ | linkedinhttp://www.linkedin.com/company/converged-telecoms
CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you.
DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated.
From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.netmailto:pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Did you also update the database? ./discovery.php -u /Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org>:
Hi Adam
Below is my landing page on version 9556
[cid:image001.png@01D476BD.C9B3B040]
After upgrade to 9558 it is just blank?
[cid:image002.png@01D476BD.C9B3B040]
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms _______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi,
got empty dashboard as well and
$config['web_mouseover'] = 0;
makes javascript fail:
TypeError: $(...).qtip is not a function[Learn More] observium.js:228:31 popups_from_data https://observium.weblink.se/js/observium.js:228:31 <anonymous> https://observium.weblink.se/js/observium.js:303:5 i https://observium.weblink.se/js/jquery.min.js:2:27444 fireWith https://observium.weblink.se/js/jquery.min.js:2:28213 ready https://observium.weblink.se/js/jquery.min.js:2:30004 K https://observium.weblink.se/js/jquery.min.js:2:30366
removing web_mouserover setting made the new dash show up.
/niklas
On 2018-11-08 10:09, Adam Armstrong via observium wrote:
Hi Robert,
We've removed the old front page and replaced it with a dynamic dashboard.
We try to convert whatever layout of old front page you have to the new structure, but perhaps I've missed our a module or two.
Can you show me the config that you had for the front page?
Perhaps there's some legacy config that needs to be copied over (if we can).
We actually still use the global config variables for some of the widgets, because in-widget config is not yet ready.
I converted minigraphs and micrographs over, is there another type that I missed?
Adam.
Sent from BlueMail http://www.bluemail.me/r?b=14063 On 8 Nov 2018, at 08:58, Robert Williams via observium <observium@observium.org mailto:observium@observium.org> wrote:
Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest). Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php). Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data). Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue? I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe. Cheers :) Robert Williams Custodian Data Centres https://www.CustodianDC.com *From:*observium <observium-bounces@observium.org> *On Behalf Of *Adam Armstrong via observium *Sent:* 07 November 2018 15:40 *To:* Pieter Meyer via observium <observium@observium.org> *Cc:* Adam Armstrong <adama@memetic.org> *Subject:* Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558 *WARNING: *This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments. ------------------------------------------------------------------------ Are there any errors on the javascript console? adam. On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.org <mailto:observium@observium.org>> wrote: Hi Markus Yes I did *Regards* *Pieter Meyer* Converged Group*|* Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 *map * <https://goo.gl/maps/WHe3soT1fHm>*|**website* <http://www.convergedgroup.net/> *|**company blog* <http://www.convergedgroup.net/blog/> *|**linkedin* <http://www.linkedin.com/company/converged-telecoms> CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you. DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated. *From:*Markus Klock [mailto:markus@best-practice.se] *Sent:* Wednesday, 07 November 2018 5:23 PM *To:* Observium Network Observation System *Cc:* pieter@convergedgroup.net <mailto:pieter@convergedgroup.net> *Subject:* Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558 Did you also update the database? ./discovery.php -u /Markus Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.org <mailto:observium@observium.org>>: Hi Adam Below is my landing page on version 9556 After upgrade to 9558 it is just blank? Regards Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map <https://goo.gl/maps/WHe3soT1fHm> | website <http://www.convergedgroup.net/> | company blog <http://www.convergedgroup.net/blog/> | linkedin <http://www.linkedin.com/company/converged-telecoms> _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org> http://postman.memetic.org/cgi-bin/mailman/listinfo/observium ------------------------------------------------------------------------ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi
On 2018-11-08 11:01, Niklas Larsson via observium wrote:
I converted minigraphs and micrographs over, is there another type that I missed?
We had a bunch of minigraphs that are gone, config:
$config['frontpage']['minigraphs']['ids'] = "43,application_asterisk_activecall,abcd12;" . "78,application_asterisk_activecall,abcd14;" . "41,application_asterisk_activecall,abcd22;". "77,application_asterisk_activecall,abcd24;" . "252,application_asterisk_activecall,abcd19;" . "249,application_asterisk_activecall,abcd29;" . "292,application_asterisk_activecall,cdef01.sd;" . "293,application_asterisk_activecall,cdef01.sd;" . "54,application_kamailio_usrloc,qwerty01;" . "57,application_kamailio_usrloc,qwerty02;" . "139,application_kamailio_usrloc,qwe01;" . "181,application_kamailio_usrloc,qwe02;" . "4014,sensor_graph,JBT Temp (abcd12);" . "4143,sensor_graph,SHG Temp (abcd22);" . "4606,sensor_graph,AMS Temp (PS4210);";
$config['frontpage']['order'] = array('status_summary', 'device_status', 'minigraphs', 'alert_table', 'eventlog', 'map', 'syslog');
How to get them back?
Less than optimal not being able to see what those 11 alerts are. Is there any option to manually change the widget sizes?
[cid:image001.png@01D47754.276389E0]
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Niklas Larsson via observium Sent: 08 November 2018 11:01 To: observium@observium.org Cc: Niklas Larsson Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Hi,
got empty dashboard as well and
$config['web_mouseover'] = 0;
makes javascript fail:
TypeError: $(...).qtip is not a function[Learn More] observium.js:228:31 popups_from_data https://observium.weblink.se/js/observium.js:228:31 <anonymous> https://observium.weblink.se/js/observium.js:303:5 i https://observium.weblink.se/js/jquery.min.js:2:27444 fireWith https://observium.weblink.se/js/jquery.min.js:2:28213 ready https://observium.weblink.se/js/jquery.min.js:2:30004 K https://observium.weblink.se/js/jquery.min.js:2:30366
removing web_mouserover setting made the new dash show up.
/niklas
On 2018-11-08 10:09, Adam Armstrong via observium wrote: Hi Robert, We've removed the old front page and replaced it with a dynamic dashboard. We try to convert whatever layout of old front page you have to the new structure, but perhaps I've missed our a module or two. Can you show me the config that you had for the front page? Perhaps there's some legacy config that needs to be copied over (if we can). We actually still use the global config variables for some of the widgets, because in-widget config is not yet ready. I converted minigraphs and micrographs over, is there another type that I missed? Adam. Sent from BlueMailhttp://www.bluemail.me/r?b=14063 On 8 Nov 2018, at 08:58, Robert Williams via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest).
Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php).
[cid:image001.png@01D47741.395C31F0]
Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data).
Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue?
I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe.
Cheers :)
Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium observium-bounces@observium.orgmailto:observium-bounces@observium.org On Behalf Of Adam Armstrong via observium Sent: 07 November 2018 15:40 To: Pieter Meyer via observium observium@observium.orgmailto:observium@observium.org Cc: Adam Armstrong adama@memetic.orgmailto:adama@memetic.org Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
WARNING: This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments.
________________________________
Are there any errors on the javascript console?
adam.
On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi Markus
Yes I did
Regards [cid:image001.jpg@01D476BF.4D61C070]
Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map https://goo.gl/maps/WHe3soT1fHm | websitehttp://www.convergedgroup.net/ | company bloghttp://www.convergedgroup.net/blog/ | linkedinhttp://www.linkedin.com/company/converged-telecoms
CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you.
DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated.
From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.netmailto:pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Did you also update the database? ./discovery.php -u /Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org>:
Hi Adam
Below is my landing page on version 9556
[cid:image001.png@01D476BD.C9B3B040]
After upgrade to 9558 it is just blank?
[cid:image002.png@01D476BD.C9B3B040]
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms _______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
_______________________________________________
observium mailing list
observium@observium.orgmailto:observium@observium.org
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There are drag handles at the bottom corners of the widgets.
Adam.
Sent from BlueMail
On 8 Nov 2018, 10:40, at 10:40, Rowlands Mark via observium observium@observium.org wrote:
Less than optimal not being able to see what those 11 alerts are. Is there any option to manually change the widget sizes?
[cid:image001.png@01D47754.276389E0]
From: observium [mailto:observium-bounces@observium.org] On Behalf Of Niklas Larsson via observium Sent: 08 November 2018 11:01 To: observium@observium.org Cc: Niklas Larsson Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Hi,
got empty dashboard as well and
$config['web_mouseover'] = 0;
makes javascript fail:
TypeError: $(...).qtip is not a function[Learn More] observium.js:228:31 popups_from_data https://observium.weblink.se/js/observium.js:228:31 <anonymous> https://observium.weblink.se/js/observium.js:303:5 i https://observium.weblink.se/js/jquery.min.js:2:27444 fireWith https://observium.weblink.se/js/jquery.min.js:2:28213 ready https://observium.weblink.se/js/jquery.min.js:2:30004 K https://observium.weblink.se/js/jquery.min.js:2:30366
removing web_mouserover setting made the new dash show up.
/niklas
On 2018-11-08 10:09, Adam Armstrong via observium wrote: Hi Robert, We've removed the old front page and replaced it with a dynamic dashboard. We try to convert whatever layout of old front page you have to the new structure, but perhaps I've missed our a module or two. Can you show me the config that you had for the front page? Perhaps there's some legacy config that needs to be copied over (if we can). We actually still use the global config variables for some of the widgets, because in-widget config is not yet ready. I converted minigraphs and micrographs over, is there another type that I missed? Adam. Sent from BlueMailhttp://www.bluemail.me/r?b=14063 On 8 Nov 2018, at 08:58, Robert Williams via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest).
Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php).
[cid:image001.png@01D47741.395C31F0]
Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data).
Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue?
I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe.
Cheers :)
Robert Williams Custodian Data Centres https://www.CustodianDC.com From: observium observium-bounces@observium.orgmailto:observium-bounces@observium.org On Behalf Of Adam Armstrong via observium Sent: 07 November 2018 15:40 To: Pieter Meyer via observium observium@observium.orgmailto:observium@observium.org Cc: Adam Armstrong adama@memetic.orgmailto:adama@memetic.org Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
WARNING: This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments.
Are there any errors on the javascript console?
adam.
On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org> wrote: Hi Markus
Yes I did
Regards [cid:image001.jpg@01D476BF.4D61C070]
Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map https://goo.gl/maps/WHe3soT1fHm | websitehttp://www.convergedgroup.net/ | company bloghttp://www.convergedgroup.net/blog/ | linkedinhttp://www.linkedin.com/company/converged-telecoms
CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you must not read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you.
DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments, check them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated.
From: Markus Klock [mailto:markus@best-practice.se] Sent: Wednesday, 07 November 2018 5:23 PM To: Observium Network Observation System Cc: pieter@convergedgroup.netmailto:pieter@convergedgroup.net Subject: Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558
Did you also update the database? ./discovery.php -u /Markus
Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.orgmailto:observium@observium.org>:
Hi Adam
Below is my landing page on version 9556
[cid:image001.png@01D476BD.C9B3B040]
After upgrade to 9558 it is just blank?
[cid:image002.png@01D476BD.C9B3B040]
Regards
Pieter Meyer
Converged Group | Licensed ISP 0258/IECNS/JAN/09
75 Witkoppen Rd, North Riding, Gauteng, 2162
Office: +27 10 591 4600 | Mobile: +27 83 233 6614
map https://goo.gl/maps/WHe3soT1fHm | website http://www.convergedgroup.net/ | company blog http://www.convergedgroup.net/blog/ | linkedin http://www.linkedin.com/company/converged-telecoms _______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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Ahhhhh, this is why I couldn't replicate that issue!
Thanks. I'll work out where the problem is!
Adam.
Sent from BlueMail
On 8 Nov 2018, 10:01, at 10:01, Niklas Larsson via observium observium@observium.org wrote:
Hi,
got empty dashboard as well and
$config['web_mouseover'] = 0;
makes javascript fail:
TypeError: $(...).qtip is not a function[Learn More] observium.js:228:31 popups_from_data https://observium.weblink.se/js/observium.js:228:31 <anonymous> https://observium.weblink.se/js/observium.js:303:5 i https://observium.weblink.se/js/jquery.min.js:2:27444 fireWith https://observium.weblink.se/js/jquery.min.js:2:28213 ready https://observium.weblink.se/js/jquery.min.js:2:30004 K https://observium.weblink.se/js/jquery.min.js:2:30366
removing web_mouserover setting made the new dash show up.
/niklas
On 2018-11-08 10:09, Adam Armstrong via observium wrote:
Hi Robert,
We've removed the old front page and replaced it with a dynamic
dashboard.
We try to convert whatever layout of old front page you have to the new structure, but perhaps I've missed our a module or two.
Can you show me the config that you had for the front page?
Perhaps there's some legacy config that needs to be copied over (if
we
can).
We actually still use the global config variables for some of the widgets, because in-widget config is not yet ready.
I converted minigraphs and micrographs over, is there another type that I missed?
Adam.
Sent from BlueMail http://www.bluemail.me/r?b=14063 On 8 Nov 2018, at 08:58, Robert Williams via observium <observium@observium.org mailto:observium@observium.org> wrote:
Hi – we are having very similar sounding issues, but no JS errors (or any useful error output at all to be honest). Visually, we have a totally empty Alert Status box (not even the totals) - no summary graphs and no custom graphs (which are all configured within config.php). Then there is a large gap (where the items were) and now the Status Warnings section is showing alerts for devices which were removed a long time ago (they are disabled but kept for historic graph data). Did something change in the Dashboard area? Is configuring it via the config.php no longer a thing? Ours is a very old deployment (like 5+ years) so maybe we have some historic config lines which are causing an issue? I’ve upgraded to this morning’s latest (r9570) and applied the DB updates but no change. Issue was noticed first on 9558 I believe. Cheers :) Robert Williams Custodian Data Centres https://www.CustodianDC.com *From:*observium <observium-bounces@observium.org> *On Behalf Of *Adam Armstrong via observium *Sent:* 07 November 2018 15:40 *To:* Pieter Meyer via observium <observium@observium.org> *Cc:* Adam Armstrong <adama@memetic.org> *Subject:* Re: [Observium] Landing page goes blank if upgraded from 9556 to 9558 *WARNING: *This email may contain attachments that have bypassed our filters. Please be cautious. If in doubt, speak to the NOC first. You can ignore this warning if there aren't any visible attachments.
Are there any errors on the javascript console? adam. On 2018-11-07 15:28:40, Pieter Meyer via observium <observium@observium.org <mailto:observium@observium.org>>wrote:
Hi Markus Yes I did *Regards* *Pieter Meyer* Converged Group*|* Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 *map * <https://goo.gl/maps/WHe3soT1fHm>*|**website* <http://www.convergedgroup.net/> *|**company blog* <http://www.convergedgroup.net/blog/> *|**linkedin* <http://www.linkedin.com/company/converged-telecoms> CAUTION: This email and any attachments may contain information that is confidential and subject to legal privilege. If you are not the intended recipient, you mustnot
read, use, disseminate, distribute or copy this email or any attachments. If you have received this email in error, please notify us immediately and erase this email and any attachments. Thank you. DISCLAIMER: To the maximum extent permitted by law, Converged Group is not liable (including in respect of negligence) for viruses or other defects or for changes made to this email or to any attachments. Before opening or using attachments,check
them for viruses and other defects. The information contained in this document is confidential to the addressee and is not the view nor the official policy of Converged Group unless otherwise stated. *From:*Markus Klock [mailto:markus@best-practice.se] *Sent:* Wednesday, 07 November 2018 5:23 PM *To:* Observium Network Observation System *Cc:* pieter@convergedgroup.netmailto:pieter@convergedgroup.net
*Subject:* Re: [Observium] Landing page goes blank ifupgraded
from 9556 to 9558 Did you also update the database? ./discovery.php -u /Markus Den ons 7 nov. 2018 kl 16:17 skrev Pieter Meyer via observium <observium@observium.org <mailto:observium@observium.org>>: Hi Adam Below is my landing page on version 9556 After upgrade to 9558 it is just blank? Regards Pieter Meyer Converged Group | Licensed ISP 0258/IECNS/JAN/09 75 Witkoppen Rd, North Riding, Gauteng, 2162 Office: +27 10 591 4600 | Mobile: +27 83 233 6614 map <https://goo.gl/maps/WHe3soT1fHm> | website <http://www.convergedgroup.net/> | company blog <http://www.convergedgroup.net/blog/> | linkedin <http://www.linkedin.com/company/converged-telecoms> _______________________________________________ observium mailing list observium@observium.org <mailto:observium@observium.org>http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
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participants (6)
-
Adam Armstrong -
Markus Klock -
Niklas Larsson -
Pieter Meyer -
Robert Williams -
Rowlands Mark