Hi Tom,

Thank you for the response

I actually did the following command and it still wont work. Is 'observium db password' the root password for mysql ? Do I need to create a user called observium on mysql?

mysql> GRANT ALL PRIVILEGES ON observium.* TO 'observium'@'localhost' IDENTIFIED BY '<observium db password>';

Thanks again

Raman

-----Original Message----- From: observium [mailto:observium-bounces@observium.org] On Behalf Of observium-request@observium.org Sent: Tuesday, March 25, 2014 1:26 AM To: observium@observium.org Subject: observium Digest, Vol 44, Issue 76

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Today's Topics:

1. permissions issue (Sud, Raman) 2. Re: unix agent bind (Erik Klaassen) 3. Re: permissions issue (Tom Henderson) 4. "Overall Peering Traffic" graph broken (Shane O'Brien)

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Message: 1 Date: Mon, 24 Mar 2014 20:07:29 +0000 From: "Sud, Raman" Raman.Sud@ironmountain.com To: "observium@observium.org" observium@observium.org Subject: [Observium] permissions issue Message-ID: 53AC088EA7E63C49B9B4A1D87C0E2B4001A920@NUMEXMBP05.na.imtn.com Content-Type: text/plain; charset="us-ascii"

Hi Folks, I am new to observium and I did the install as per the website.

http://www.observium.org/wiki/Debian_Ubuntu_Installation

when I put observium username in the config.php file and the corresponding password

$config['db_host'] = 'localhost'; $config['db_user'] = 'observium'; $config['db_pass'] = 'password11'; $config['db_name'] = 'observium';

and run php includes/update/update.php command.. it fails with the following message

root@Status:/opt/observium# php includes/update/update.php MySQL Error: Access denied for user 'observium'@'localhost' (using password: YES) root@Status:/opt/observium#

if I change it to root, it works

root@Status:/opt/observium# php includes/update/update.php root@Status:/opt/observium# root@Status:/opt/observium#

I can do discovery and polling via the cli though but I see nothing on the web portal

However, when I log into the web portal, and try to add a device it tells me

Permission error

You have insufficient permissions to view this page.

When I go to my settings: it tells me Device permission level no access!

What am I missing here :)

Any guidance would be greatly appreciated

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