Hi,

as I see you have manually enabled "ports separate walk" feature?

As I see this is net-snmp issue for old version when snmpv3 used.

For fix: a) update net-snmp to any 5.7 or later version (recommended) b) disable "ports separate walk" option for this device (mostly cisco devices work better with full ifTable walking) c) switch to snmp v2

On 07.07.16 11:39, Andre Geißler wrote:

Hi Mike Log is attached. Thanks

Andre

Hi,

please show/attach poller debug output for this device:

./poller.php -d -m ports -h <device>

On 05.07.16 11:16, Andre Geißler wrote:

...

Hi For some reason getting interface statistics stopped about 3 weeks ago for some devices. I'm updating observium every day so problem exists for several versions.

Affected are only 2 of around a dozen Cisco ASAs. I cannot see this problem on other device types.

Under device' MIB properties I can see request timeouts for " *ifInMulticastPkts.18 ifOutMulticastPkts.18 ifInBroadcastPkts.18 ifOutBroadcastPkts.18 ifHCInOctets.18 ifHCOutOctets.18 ifHCInUcastPkts.18 ifHCOutUcastPkts.18 ifHCInMulticastPkts.18 ifHCOutMulticastPkts.18 ifHCInBroadcastPkts.18 ifHCOutBroadcastPkts.18 ifInOctets.18 ifOutOctets.18 ifInUcastPkts.18 ifOutUcastPkts.18 ifInNUcastPkts.18 ifOutNUcastPkts.18 ifInDiscards.18 ifOutDiscards.18 ifInErrors.18 ifOutErrors.18 ifInUnknownProtos.18 ifMtu.18 ifSpeed.18 ifPhysAddress.18 ifAdminStatus.18 ifLastChange.18 ifPromiscuousMode.18 ifConnectorPresent.18"

All other values can be read without any problem.* When doing snmpget manually there is also no problem.

No difference when using snmp v2c or v3.

Any idea or advice?

Thanks, Andre **

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