Alerts Not Sending or False Positives Received
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
[image: Inline image 1]
Thank you!!
Hi Jacob,
Please also post your alert checker for "device down".
PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor.
Tom
On 12/12/2014 00:29, Jacob Chavez wrote:
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
Inline image 1
Thank you!!
-- *Jacob Chavez - IT Support Technician Traffic Management, Inc.
- *Toll Free: *800-763-3999
*Direct: *562-264-2275 *Mobile: *562-537-6205 *Fax: *562-424-0266 www.trafficmanagement.com http://www.trafficmanagement.com California - Great Lakes - San Jose California License # 785804, Class C31
- Traffic Control Services
- Sales and Rentals
- Permits and Consulting
- Engineering
- Training
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Sorry for the late reply.
Here's the device down alert checker.
*2**Device SNMP Down http://observium.tmi.lan/alert_check/alert_test_id=2/* Device is downdevice_status equals 0 device_status_type equals snmp***55* 54/0/1/0/0
On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans tom.laermans@powersource.cx wrote:
Hi Jacob,
Please also post your alert checker for "device down".
PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor.
Tom
On 12/12/2014 00:29, Jacob Chavez wrote:
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
[image: Inline image 1]
Thank you!!
observium mailing listobservium@observium.orghttp://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Y'know, I quite like that the image retains the formatting and colourisation. Makes it easier to read.
It'd be nice if you could copy/paste console colours and formatting into an email. That would be pretty useful. A lot of errors you can spot way easier with the colours.
Why have you set a status type? And is that checker an "or" or an "and" checker? (I should add that to that table in the UI, probably)
adam.
------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 5:52:14 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Sorry for the late reply.
Here's the device down alert checker.
2Device SNMP Down Device is downdevice_status equals 0 device_status_type equals snmp**55 54/0/1/0/0
On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans tom.laermans@powersource.cx wrote:
Hi Jacob,
Please also post your alert checker for "device down".
PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor.
Tom
On 12/12/2014 00:29, Jacob Chavez wrote:
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
Thank you!!
_______________________________________________ observium mailing list observium@observium.orghttp://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Sorry, I'm a visual learner. I set it originally to troubleshoot individual alerts and gradually add as I encountered what needed to be monitored.
It should be an "and" checker, but doesn't necessarily have to be. I have another alert checker for ping.
Honestly, I'm most concerned with just receiving notifications at this point. As I become more familiar with how Observium functions, I can delve into other features.
Thanks for the response!
On Mon, Dec 29, 2014 at 4:30 PM, Adam Armstrong adama@memetic.org wrote:
Y'know, I quite like that the image retains the formatting and colourisation. Makes it easier to read.
It'd be nice if you could copy/paste console colours and formatting into an email. That would be pretty useful. A lot of errors you can spot way easier with the colours.
Why have you set a status type? And is that checker an "or" or an "and" checker? (I should add that to that table in the UI, probably)
adam.
------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 5:52:14 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Sorry for the late reply.
Here's the device down alert checker.
*2* *Device SNMP Down http://observium.tmi.lan/alert_check/alert_test_id=2/* Device is down device_status equals 0 device_status_type equals snmp * * *55* 54/0/1/0/0
On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans <tom.laermans@powersource.cx
wrote:
Hi Jacob,
Please also post your alert checker for "device down".
PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor.
Tom
On 12/12/2014 00:29, Jacob Chavez wrote:
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
[image: Inline image 1]
Thank you!!
observium mailing listobservium@observium.orghttp://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
I don't see much point in having two checkers, really. I'd just have one for when a device is up/down. Knowing if it was SNMP or PING is kinda useless unless you're troubleshooting.
You'll also not have to think about the and/or logic.
adam.
On 2014-12-29 18:41, Jacob Chavez wrote:
Sorry, I'm a visual learner. I set it originally to troubleshoot individual alerts and gradually add as I encountered what needed to be monitored.
It should be an "and" checker, but doesn't necessarily have to be. I have another alert checker for ping.
Honestly, I'm most concerned with just receiving notifications at this point. As I become more familiar with how Observium functions, I can delve into other features.
Thanks for the response!
On Mon, Dec 29, 2014 at 4:30 PM, Adam Armstrong adama@memetic.org wrote:
Y'know, I quite like that the image retains the formatting and colourisation. Makes it easier to read. It'd be nice if you could copy/paste console colours and formatting into an email. That would be pretty useful. A lot of errors you can spot way easier with the colours. Why have you set a status type? And is that checker an "or" or an "and" checker? (I should add that to that table in the UI, probably) adam. ------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 5:52:14 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Sorry for the late reply.
Here's the device down alert checker.
2 DEVICE SNMP DOWN [2] Device is down device_status equals 0 device_status_type equals snmp
55 54/0/1/0/0
On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans tom.laermans@powersource.cx wrote:
Hi Jacob,
Please also post your alert checker for "device down".
PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor.
Tom
On 12/12/2014 00:29, Jacob Chavez wrote:
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
Thank you!!
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1]
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1]
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1]
--
Jacob Chavez - IT Support Technician Traffic Management, Inc. TOLL FREE: 800-763-3999 DIRECT: 562-264-2275 MOBILE: 562-537-6205 FAX: 562-424-0266 www.trafficmanagement.com [3] California - Great Lakes - San Jose California License # 785804, Class C31
- Traffic Control Services
- Sales and Rentals
- Permits and Consulting
- Engineering
- Training
Links:
[1] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [2] http://observium.tmi.lan/alert_check/alert_test_id=2/ [3] http://www.trafficmanagement.com
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
Hi Adam
I currently have 2 checkers
1 for when ping goes down 1 for when snmp goes down
I have this setup for a reason because it monitors our ADSL routers…
sometimes the routers suddenly stop replying to the SNMP BUT the pings are still alive and the router is still online
so if a site stop replying to SNMP I’m not bothered, BUT if i site stops replying by PING then I am bothered
however I haven’t quite worked out the ping alert check yet because the emails that get sent to me when pings come back up are incorrect?
i get a Alert down metric of
device_status_type = ping , device_status = 0
but when I get a recovery metric of
device_status_type = , device_status = 1
i can forward some sample emails I get if you want to have a look at it,
also do you have an example of the alert check we should be using incase I have it setup wrong ?
Simon - Hestor Ltd
On 30 Dec 2014, at 12:45 am, Adam Armstrong adama@memetic.org wrote:
I don't see much point in having two checkers, really. I'd just have one for when a device is up/down. Knowing if it was SNMP or PING is kinda useless unless you're troubleshooting.
You'll also not have to think about the and/or logic.
adam.
On 2014-12-29 18:41, Jacob Chavez wrote:
Sorry, I'm a visual learner. I set it originally to troubleshoot individual alerts and gradually add as I encountered what needed to be monitored. It should be an "and" checker, but doesn't necessarily have to be. I have another alert checker for ping. Honestly, I'm most concerned with just receiving notifications at this point. As I become more familiar with how Observium functions, I can delve into other features. Thanks for the response!
On Mon, Dec 29, 2014 at 4:30 PM, Adam Armstrong adama@memetic.org wrote: Y'know, I quite like that the image retains the formatting and colourisation. Makes it easier to read.
It'd be nice if you could copy/paste console colours and formatting into an email. That would be pretty useful. A lot of errors you can spot way easier with the colours.
Why have you set a status type? And is that checker an "or" or an "and" checker? (I should add that to that table in the UI, probably)
adam.
------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 5:52:14 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Sorry for the late reply. Here's the device down alert checker. 2 DEVICE SNMP DOWN [2] Device is down device_status equals 0 device_status_type equals snmp
55 54/0/1/0/0 On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans tom.laermans@powersource.cx wrote: Hi Jacob, Please also post your alert checker for "device down". PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor. Tom On 12/12/2014 00:29, Jacob Chavez wrote: Hello, I've configured config.php for device down alerts. However, they're not being sent when a devices is down or they're sent out when a device is not down. Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality? Thank you!! _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] -- Jacob Chavez - IT Support Technician Traffic Management, Inc. TOLL FREE: 800-763-3999 DIRECT: 562-264-2275 MOBILE: 562-537-6205 FAX: 562-424-0266 www.trafficmanagement.com [3] California - Great Lakes - San Jose California License # 785804, Class C31
- Traffic Control Services
- Sales and Rentals
- Permits and Consulting
- Engineering
- Training
Links:
[1] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [2] http://observium.tmi.lan/alert_check/alert_test_id=2/ [3] http://www.trafficmanagement.com _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
No, that's correct. If the device is up, there is no down status reason to report, so it's blank.
device_status_type should be device_status_reason
adam.
------ Original Message ------ From: "Simon Smith" simonsmith5521@gmail.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 7:15:33 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Hi Adam
I currently have 2 checkers
1 for when ping goes down 1 for when snmp goes down
I have this setup for a reason because it monitors our ADSL routers…
sometimes the routers suddenly stop replying to the SNMP BUT the pings are still alive and the router is still online
so if a site stop replying to SNMP I’m not bothered, BUT if i site stops replying by PING then I am bothered
however I haven’t quite worked out the ping alert check yet because the emails that get sent to me when pings come back up are incorrect?
i get a Alert down metric of
device_status_type = ping , device_status = 0
but when I get a recovery metric of
device_status_type = , device_status = 1
i can forward some sample emails I get if you want to have a look at it,
also do you have an example of the alert check we should be using incase I have it setup wrong ?
Simon - Hestor Ltd
On 30 Dec 2014, at 12:45 am, Adam Armstrong adama@memetic.org wrote:
I don't see much point in having two checkers, really. I'd just have one for when a device is up/down. Knowing if it was SNMP or PING is kinda useless unless you're troubleshooting.
You'll also not have to think about the and/or logic.
adam.
On 2014-12-29 18:41, Jacob Chavez wrote:
Sorry, I'm a visual learner. I set it originally to troubleshoot individual alerts and gradually add as I encountered what needed to be monitored. It should be an "and" checker, but doesn't necessarily have to be. I have another alert checker for ping. Honestly, I'm most concerned with just receiving notifications at this point. As I become more familiar with how Observium functions, I can delve into other features. Thanks for the response!
On Mon, Dec 29, 2014 at 4:30 PM, Adam Armstrong adama@memetic.org wrote: Y'know, I quite like that the image retains the formatting and colourisation. Makes it easier to read.
It'd be nice if you could copy/paste console colours and formatting into an email. That would be pretty useful. A lot of errors you can spot way easier with the colours.
Why have you set a status type? And is that checker an "or" or an "and" checker? (I should add that to that table in the UI, probably)
adam.
------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: "Observium Network Observation System" observium@observium.org Sent: 12/29/2014 5:52:14 PM Subject: Re: [Observium] Alerts Not Sending or False Positives Received
Sorry for the late reply. Here's the device down alert checker. 2 DEVICE SNMP DOWN [2] Device is down device_status equals 0 device_status_type equals snmp
55 54/0/1/0/0 On Thu, Dec 11, 2014 at 4:03 PM, Tom Laermans tom.laermans@powersource.cx wrote: Hi Jacob, Please also post your alert checker for "device down". PS: You know you could just.... paste.... text in an email instead of a screenshot of text in an email. If you want to go that route we will require word document containing a scan of a printed copy of a photo of your monitor. Tom On 12/12/2014 00:29, Jacob Chavez wrote: Hello, I've configured config.php for device down alerts. However, they're not being sent when a devices is down or they're sent out when a device is not down. Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality? Thank you!! _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [1] -- Jacob Chavez - IT Support Technician Traffic Management, Inc. TOLL FREE: 800-763-3999 DIRECT: 562-264-2275 MOBILE: 562-537-6205 FAX: 562-424-0266 www.trafficmanagement.com [3] California - Great Lakes - San Jose California License # 785804, Class C31
- Traffic Control Services
- Sales and Rentals
- Permits and Consulting
- Engineering
- Training
Links:
[1] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [2] http://observium.tmi.lan/alert_check/alert_test_id=2/ [3] http://www.trafficmanagement.com _______________________________________________ observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium
You have two underscores in default_only.
Also, you need to enable the alerter in in poller wrapper, that you ahve commented out, and you need to be running the poller wrapper (rather than poller.php directly) in cron.
adam.
------ Original Message ------ From: "Jacob Chavez" jacob.chavez@trafficmanagement.com To: observium@observium.org Sent: 12/11/2014 5:29:37 PM Subject: [Observium] Alerts Not Sending or False Positives Received
Hello, I've configured config.php for device down alerts.
However, they're not being sent when a devices is down or they're sent out when a device is not down.
Could someone confirm if my parameters are correct and/or any other files that needs to be configured to enable this critical functionality?
Thank you!!
-- Jacob Chavez - IT Support Technician Traffic Management, Inc. Toll Free: 800-763-3999 Direct: 562-264-2275 Mobile: 562-537-6205 Fax: 562-424-0266 http://www.trafficmanagement.com California - Great Lakes - San Jose California License # 785804, Class C31 Traffic Control Services Sales and Rentals Permits and Consulting Engineering Training
participants (4)
-
Adam Armstrong -
Jacob Chavez -
Simon Smith -
Tom Laermans