not detecting failed test on cyberpower ups
Hi, I noticed that one of my ups' has failed its selftest on 12/19...however...Observium is reporting a successful test (but from the previous week 12/12). [cid:image001.jpg@01D91381.3E32DD10] From the ups: [cid:image002.jpg@01D91381.3E32DD10] And [cid:image003.jpg@01D91381.3E32DD10]
How can we tell if the issue is with the UPS not reporting properly, or Observium not recognizing? I have attached some snmp walks. Thanks
Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg@guadagnoconsulting.commailto:tonyg@guadagnoconsulting.com [cid:image001.jpg@01D84DD6.FC9912E0]
Those walks aren't really useful here, since I can't read numerical OIDs, and have no idea what the OIDs of those status indicators are. :D
You probably want the output of :
./poller.php -h <device_id> -m status -dd
We can only really act on the data the device provides. It looks like the device isn't providing the correct status.
The timestamps in the descriptions are just handled as descriptions, they'll only be updated during discovery, so they're not really reliable. (you can force discovery with ./discovery.php -h <device_id> -m sensors,status -dd
adam.
Tony Guadagno via observium mailto:observium@lists.observium.org 19 December 2022 13:09
Hi, I noticed that one of my ups’ has failed its selftest on 12/19…however…Observium is reporting a successful test (but from the previous week 12/12).
From the ups:
And
How can we tell if the issue is with the UPS not reporting properly, or Observium not recognizing? I have attached some snmp walks.
Thanks
Tony Guadagno
O +1 585 577 1003
C +1 585 703 6700
E tonyg@guadagnoconsulting.com mailto:tonyg@guadagnoconsulting.com
cid:image001.jpg@01D84DD6.FC9912E0
observium mailing list -- observium@lists.observium.org To unsubscribe send an email to observium-leave@lists.observium.org
Adam, Here is the poller output, I notice that on line 528, there seems to be an indication of a failure…
Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg@guadagnoconsulting.commailto:tonyg@guadagnoconsulting.com [cid:image001.jpg@01D84DD6.FC9912E0]
From: Adam Armstrong via observium observium@lists.observium.org Sent: Monday, December 19, 2022 8:30 AM To: Tony Guadagno via observium observium@lists.observium.org Cc: Adam Armstrong adama@observium.org Subject: [Observium] Re: not detecting failed test on cyberpower ups
Those walks aren't really useful here, since I can't read numerical OIDs, and have no idea what the OIDs of those status indicators are. :D
You probably want the output of :
./poller.php -h <device_id> -m status -dd
We can only really act on the data the device provides. It looks like the device isn't providing the correct status.
The timestamps in the descriptions are just handled as descriptions, they'll only be updated during discovery, so they're not really reliable. (you can force discovery with ./discovery.php -h <device_id> -m sensors,status -dd
adam.
Tony Guadagno via observiummailto:observium@lists.observium.org 19 December 2022 13:09 Hi, I noticed that one of my ups’ has failed its selftest on 12/19…however…Observium is reporting a successful test (but from the previous week 12/12). [cid:image006.jpg@01D91386.7D6CD490] From the ups: [cid:image007.jpg@01D91386.7D6CD490] And [cid:image008.jpg@01D91386.7D6CD490]
How can we tell if the issue is with the UPS not reporting properly, or Observium not recognizing? I have attached some snmp walks. Thanks
Tony Guadagno O +1 585 577 1003 C +1 585 703 6700 E tonyg@guadagnoconsulting.commailto:tonyg@guadagnoconsulting.com [cid:image001.jpg@01D84DD6.FC9912E0]
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