Question Allerting

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Alerts not clearing

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How to add support of new sensors...

chott＠praha1.net

4 Aug 2015 4 Aug '15

3:55 a.m.

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.nethttp://www.praha1.net [Popis: Facebook]http://www.facebook.com/praha1net http://www.linkedin.com/pub/tomas-chott/49/97a/1aa

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chott＠praha1.net

5 Aug 5 Aug

2:27 a.m.

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Adam Armstrong

2:32 a.m.

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam. On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote: Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

chott＠praha1.net

2:48 a.m.

Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 9:32 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Adam Armstrong

2:50 a.m.

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam. On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote: Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 9:32 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam. On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote: Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

chott＠praha1.net

3:18 a.m.

probably something is wrong because no email after interface go down

Alert: Test: ifOperStatus equal down ifOperStatus equal up

Device Match: hostname match sw29 ifDescr match FastEthernet4/0/3

Eventlog: 57s Interface changed: [ifAdminStatus] up -> down; [ifDuplex] fullDuplex -> unknown

Syslog: LINEPROTO-5-UPDOWN : Line protocol on Interface FastEthernet4/0/3, changed state to down

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 9:50 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam.

On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote:

Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Adam Armstrong

3:24 a.m.

The ifDescr part goes into "Entity Match", and after that is saved you need to click the "regenerate alerts" button at the top :)

Make sure it's correctly assocated that alert to that entity.

adam. On 05/08/2015 09:18:51, chott@praha1.net chott@praha1.net wrote: probably something is wrong because no email after interface go down

Alert: Test: ifOperStatus equal down ifOperStatus equal up

Device Match: hostname match sw29 ifDescr match FastEthernet4/0/3

Eventlog: 57s Interface changed: [ifAdminStatus] up -> down; [ifDuplex] fullDuplex -> unknown

Syslog: LINEPROTO-5-UPDOWN : Line protocol on Interface FastEthernet4/0/3, changed state to down

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 9:50 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam. On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote: Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam. On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote: Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

chott＠praha1.net

3:30 a.m.

sorry ifDescr was into Entity

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 10:24 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

The ifDescr part goes into "Entity Match", and after that is saved you need to click the "regenerate alerts" button at the top :)

Make sure it's correctly assocated that alert to that entity.

adam.

On 05/08/2015 09:18:51, chott@praha1.net chott@praha1.net wrote:

probably something is wrong because no email after interface go down

Alert: Test: ifOperStatus equal down ifOperStatus equal up

Device Match: hostname match sw29 ifDescr match FastEthernet4/0/3

Eventlog: 57s Interface changed: [ifAdminStatus] up -> down; [ifDuplex] fullDuplex -> unknown

Syslog: LINEPROTO-5-UPDOWN : Line protocol on Interface FastEthernet4/0/3, changed state to down

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam.

On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote:

Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

chott＠praha1.net

3:34 a.m.

screen attached

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele chott@praha1.net [chott@praha1.net] Odesláno: 5. srpna 2015 10:30 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

sorry ifDescr was into Entity

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

The ifDescr part goes into "Entity Match", and after that is saved you need to click the "regenerate alerts" button at the top :)

Make sure it's correctly assocated that alert to that entity.

adam.

On 05/08/2015 09:18:51, chott@praha1.net chott@praha1.net wrote:

probably something is wrong because no email after interface go down

Alert: Test: ifOperStatus equal down ifOperStatus equal up

Device Match: hostname match sw29 ifDescr match FastEthernet4/0/3

Eventlog: 57s Interface changed: [ifAdminStatus] up -> down; [ifDuplex] fullDuplex -> unknown

Syslog: LINEPROTO-5-UPDOWN : Line protocol on Interface FastEthernet4/0/3, changed state to down

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam.

On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote:

Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Adam Armstrong

3:37 a.m.

Your delay is set for 3, so it has to be down for 15 minutes to generate an alert.

Check the alert log for that port :) On 05/08/2015 09:34:39, chott@praha1.net chott@praha1.net wrote: screen attached

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele chott@praha1.net [chott@praha1.net] Odesláno: 5. srpna 2015 10:30 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

sorry ifDescr was into Entity

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 10:24 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

The ifDescr part goes into "Entity Match", and after that is saved you need to click the "regenerate alerts" button at the top :)

Make sure it's correctly assocated that alert to that entity.

adam. On 05/08/2015 09:18:51, chott@praha1.net chott@praha1.net wrote: probably something is wrong because no email after interface go down

Alert: Test: ifOperStatus equal down ifOperStatus equal up

Device Match: hostname match sw29 ifDescr match FastEthernet4/0/3

Eventlog: 57s Interface changed: [ifAdminStatus] up -> down; [ifDuplex] fullDuplex -> unknown

Syslog: LINEPROTO-5-UPDOWN : Line protocol on Interface FastEthernet4/0/3, changed state to down

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 5. srpna 2015 9:50 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Yeah, that's correct.

I'm putting together the UI parts for it now.

adam. On 05/08/2015 08:48:17, chott@praha1.net chott@praha1.net wrote: Like this?

contact_method = "email" contact_endpoint "name@domain.com"

alert_checker_id = "ID from alert_assoc table" ? alert_contact_id = "ID from alert_contact table" ?

[email-header-praha1]

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam. On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote: Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tom Laermans

3:48 a.m.

Actually, it needs to be ifDescr equals FastEthernet4/0/3 - if using match, please use * where you're thinking the matching should happen, as to not raise expectations that are incorrect wrt "match" vs "equals" behaviour ;-)

On 2015-08-05 09:32, Adam Armstrong wrote:

...

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

...
On 05/08/2015 08:27:59, chott@praha1.net chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

|ifOperStatus equal down | |hostname match sw29| |FastEthernet4/0/3

doesnt work

Tomas |

email-header-praha1

*Tomas Chott technický ředitel***

chott@praha1.net mailto:chott@praha1.net* *Phone:*+420 245 004 005 *Mobile:*+420 604 930 119***

*Metropolitní síť Praha 1 z.s.p.o.* Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net http://www.praha1.net

Popis: Facebook http://www.facebook.com/praha1net http://www.linkedin.com/pub/tomas-chott/49/97a/1aa

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

chott＠praha1.net

17 Aug 17 Aug

4:29 a.m.

Hello :-)

iam back to config Alert per Port DOWN/UP

Now observium correctly recognize Device and Port, we have problem with "Check Conditions"

we need monitoring state and admin state

there is attach with screen

and Conditions here:

Requires all conditions to match ifOperStatus equal down ifOperStatus equal up ifAdminStatus equal down ifAdminStatus equal up

But Observium status is OK

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Tom Laermans [tom.laermans@powersource.cx] Odesláno: 5. srpna 2015 10:48 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

On 2015-08-05 09:32, Adam Armstrong wrote: Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.netmailto:chott@praha1.net chott@praha1.net mailto:chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

_______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Adam Armstrong

9:06 a.m.

Why are you trying to match up and down? :)

If you want an alert when an enabled port is down you want :

ifAdminStatus equals up ifOperStatus notequals up

As the check conditions.

adam. On 17/08/2015 10:30:20, chott@praha1.net chott@praha1.net wrote: Hello :-)

iam back to config Alert per Port DOWN/UP

Now observium correctly recognize Device and Port, we have problem with "Check Conditions"

we need monitoring state and admin state

there is attach with screen

and Conditions here:

Requires all conditions to match ifOperStatus equal down ifOperStatus equal up ifAdminStatus equal down ifAdminStatus equal up

But Observium status is OK

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.net [mailto:chott@praha1.net] Phone: +420 245 004 005 Mobile: +420 604 930 119 Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.net [http://www.praha1.net] [Popis: Facebook] [http://www.facebook.com/praha1net] [http://www.linkedin.com/pub/tomas-chott/49/97a/1aa] Od: observium [observium-bounces@observium.org] za uživatele Tom Laermans [tom.laermans@powersource.cx] Odesláno: 5. srpna 2015 10:48 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

On 2015-08-05 09:32, Adam Armstrong wrote:

Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam. On 05/08/2015 08:27:59, chott@praha1.net [mailto:chott@praha1.net] chott@praha1.net [mailto:chott@praha1.net] wrote: Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

_______________________________________________ observium mailing list observium@observium.org [mailto:observium@observium.org] http://postman.memetic.org/cgi-bin/mailman/listinfo/observium [http://postman.memetic.org/cgi-bin/mailman/listinfo/observium]

chott＠praha1.net

9:56 a.m.

Thank you,

i have problem in Require ANY/ALL

But other question

Is there some support for Language pack?

Or can i Modify Alert Email Texts?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 17. srpna 2015 16:06 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Why are you trying to match up and down? :)

If you want an alert when an enabled port is down you want :

ifAdminStatus equals up ifOperStatus notequals up

As the check conditions.

adam.

On 17/08/2015 10:30:20, chott@praha1.net chott@praha1.net wrote:

Hello :-)

iam back to config Alert per Port DOWN/UP

Now observium correctly recognize Device and Port, we have problem with "Check Conditions"

we need monitoring state and admin state

there is attach with screen

and Conditions here:

Requires all conditions to match ifOperStatus equal down ifOperStatus equal up ifAdminStatus equal down ifAdminStatus equal up

But Observium status is OK

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

On 2015-08-05 09:32, Adam Armstrong wrote: Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.netmailto:chott@praha1.net chott@praha1.net mailto:chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

_______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

Adam Armstrong

10:53 a.m.

I think Mike is in the process of writing customisable email templates (I assume it's not already done, we can ask him when he's back on the 28th!)

You have staff members who can't understand the English?

Perhaps we could "localise" the email templates. Localisation of the entire platform is probably unfeasibly complex at this late stage, but notifications might be possible.

Adam.

Sent with AquaMail for Android http://www.aqua-mail.com

On 17 August 2015 15:56:58 "chott@praha1.net" chott@praha1.net wrote:

...

Thank you,

i have problem in Require ANY/ALL

But other question

Is there some support for Language pack?

Or can i Modify Alert Email Texts?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.nethttp://www.praha1.net [Popis: Facebook]http://www.facebook.com/praha1net http://www.linkedin.com/pub/tomas-chott/49/97a/1aa

Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 17. srpna 2015 16:06 Komu: observium@observium.org Předmět: Re: [Observium] Question Allerting

Why are you trying to match up and down? :)

If you want an alert when an enabled port is down you want :

ifAdminStatus equals up ifOperStatus notequals up

As the check conditions.

adam.

On 17/08/2015 10:30:20, chott@praha1.net chott@praha1.net wrote:

Hello :-)

iam back to config Alert per Port DOWN/UP

Now observium correctly recognize Device and Port, we have problem with "Check Conditions"

we need monitoring state and admin state

there is attach with screen

and Conditions here:

Requires all conditions to match ifOperStatus equal down ifOperStatus equal up ifAdminStatus equal down ifAdminStatus equal up

But Observium status is OK

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.nethttp://www.praha1.net [Popis: Facebook]http://www.facebook.com/praha1net http://www.linkedin.com/pub/tomas-chott/49/97a/1aa

Od: observium [observium-bounces@observium.org] za uživatele Tom Laermans [tom.laermans@powersource.cx] Odesláno: 5. srpna 2015 10:48 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

Actually, it needs to be ifDescr equals FastEthernet4/0/3 - if using match, please use * where you're thinking the matching should happen, as to not raise expectations that are incorrect wrt "match" vs "equals" behaviour ;-)

On 2015-08-05 09:32, Adam Armstrong wrote: Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.netmailto:chott@praha1.net chott@praha1.net mailto:chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Metropolitní síť Praha 1 z.s.p.o. Jindrisska 18 110 00 Praha 1 Czech Republic www.praha1.nethttp://www.praha1.net [Popis: Facebook]http://www.facebook.com/praha1net http://www.linkedin.com/pub/tomas-chott/49/97a/1aa

observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

observium mailing list observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

chott＠praha1.net

10:56 a.m.

Staff is not problem, but Corporate customers....

:-)

But Adam

we have still problem with Allerting for Port Down

i have Corectly sets Condition and Associations but Observium send email only for RECOVERY

i try set Condition

ifAdminStatus notequals up ifOperStatus notequals up

ifAdminStatus equals up ifOperStatus notequals up

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

________________________________ Od: observium [observium-bounces@observium.org] za uživatele Adam Armstrong [adama@memetic.org] Odesláno: 17. srpna 2015 17:53 Komu: Observium Network Observation System Předmět: Re: [Observium] Question Allerting

I think Mike is in the process of writing customisable email templates (I assume it's not already done, we can ask him when he's back on the 28th!)

You have staff members who can't understand the English?

Perhaps we could "localise" the email templates. Localisation of the entire platform is probably unfeasibly complex at this late stage, but notifications might be possible.

Adam.

Sent with AquaMail for Android http://www.aqua-mail.com

On 17 August 2015 15:56:58 "chott@praha1.net" chott@praha1.net wrote:

Thank you,

i have problem in Require ANY/ALL

But other question

Is there some support for Language pack?

Or can i Modify Alert Email Texts?

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

Why are you trying to match up and down? :)

If you want an alert when an enabled port is down you want :

ifAdminStatus equals up ifOperStatus notequals up

As the check conditions.

adam.

On 17/08/2015 10:30:20, chott@praha1.net chott@praha1.net wrote:

Hello :-)

iam back to config Alert per Port DOWN/UP

Now observium correctly recognize Device and Port, we have problem with "Check Conditions"

we need monitoring state and admin state

there is attach with screen

and Conditions here:

Requires all conditions to match ifOperStatus equal down ifOperStatus equal up ifAdminStatus equal down ifAdminStatus equal up

But Observium status is OK

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

On 2015-08-05 09:32, Adam Armstrong wrote: Hi Tomas,

Your association below needs to be "ifDescr match FastEthernet4/0/3"

You can manually add per-alert checker contacts using the 'alert_contacts' and 'alert_contacts_assoc' tables in the database. For email, the contact endpoint would be 'email'.

The editing UI for this isn't finished yet, and these tables might go away in future if we replace them with something else, but for now you can do it in here.

adam.

On 05/08/2015 08:27:59, chott@praha1.netmailto:chott@praha1.net chott@praha1.net mailto:chott@praha1.net wrote:

Hello team

we have question from our customer, if i can sending Email with alert for interface down status for specific switch

and send to specific email only for one customer

for example Cisco sw29, port FastEthernet 4/0/3

i can try set

ifOperStatus equal down

hostname match sw29 FastEthernet4/0/3

doesnt work

Tomas

[email-header-praha1]

Tomas Chott technický ředitel chott@praha1.netmailto:chott@praha1.net Phone: +420 245 004 005 Mobile: +420 604 930 119

_______________________________________________ observium mailing list observium@observium.orgmailto:observium@observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observium

_______________________________________________ observium mailing list observium@observium.orgmailto:observium%40observium.org http://postman.memetic.org/cgi-bin/mailman/listinfo/observiumhttp://postman.memetic.org/cgi-bin/mailman/listinfo/observium

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Adam Armstrong
chott＠praha1.net
Tom Laermans