how to avoid false-positives (device down/up), on HPE switches and Aruba APs
Hi
Observium: 18.1.9011 (stable, subscribtion)
We are monitoring our networking infrastructure with Observium and for a long time, i am seeing some false-positives. The poller period is 5 minutes and i.e. on 10:00am Observium reports a switch beeing down, where at 10:05am it reports it as beeing up again.
This happens to HPE network gear (switches) as well as to wireless APs (Aruba).
I set
|$config['ping']['debug'] = TRUE; ||$config['ping']['timeout'] = 500; |||
|in config.php and will now monitor if that helps.
Is there anything else i can try to solve this issue?|
Best, Thomas
This is due to HPE gear stops responding to SNMP from time to time. If you check the logs, does it say ” Device status changed to Down (snmp)”?
Regards Christian Från: observium observium-bounces@observium.org För Thomas Stather Skickat: den 6 juli 2018 09:56 Till: observium@observium.org Ämne: [Observium] how to avoid false-positives (device down/up), on HPE switches and Aruba APs
Hi
Observium: 18.1.9011 (stable, subscribtion)
We are monitoring our networking infrastructure with Observium and for a long time, i am seeing some false-positives. The poller period is 5 minutes and i.e. on 10:00am Observium reports a switch beeing down, where at 10:05am it reports it as beeing up again.
This happens to HPE network gear (switches) as well as to wireless APs (Aruba).
I set
$config['ping']['debug'] = TRUE;
$config['ping']['timeout'] = 500;
in config.php and will now monitor if that helps.
Is there anything else i can try to solve this issue?
Best, Thomas
--
Thomas Stather
IT Services
VCP4, VCP6-DCV
Tel: +49 6221-486 628
Fax: +49 6221-486 561
------------------------------------------------------------------------
Max Planck Institute for Medical Research (MPImF)
Jahnstrasse 29, 69120 Heidelberg
Germany
You might have some luck increasing retries on the devices which do this. If they block snmp for more than a few seconds at a time there's not really much of a way of solving that.
adam.
Sent from Mailbird [http://www.getmailbird.com/?utm_source=Mailbird&utm_medium=email&utm...] On 2018-07-06 09:10:06, Christian Eriksson christian.eriksson@advania.se wrote: This is due to HPE gear stops responding to SNMP from time to time. If you check the logs, does it say ” Device status changed to Down (snmp)”? Regards Christian Från: observium observium-bounces@observium.org För Thomas Stather Skickat: den 6 juli 2018 09:56 Till: observium@observium.org Ämne: [Observium] how to avoid false-positives (device down/up), on HPE switches and Aruba APs Hi
Observium: 18.1.9011 (stable, subscribtion)
We are monitoring our networking infrastructure with Observium and for a long time, i am seeing some false-positives. The poller period is 5 minutes and i.e. on 10:00am Observium reports a switch beeing down, where at 10:05am it reports it as beeing up again.
This happens to HPE network gear (switches) as well as to wireless APs (Aruba).
I set $config['ping']['debug'] = TRUE; $config['ping']['timeout'] = 500; in config.php and will now monitor if that helps.
Is there anything else i can try to solve this issue?
Best, Thomas
-- Thomas Stather IT Services VCP4, VCP6-DCV Tel: +49 6221-486 628 Fax: +49 6221-486 561 ------------------------------------------------------------------------ Max Planck Institute for Medical Research (MPImF) Jahnstrasse 29, 69120 Heidelberg Germany
participants (3)
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Adam Armstrong
-
Christian Eriksson
-
Thomas Stather